Terra Nara

Hotels
8 (96 reviews)
239 M.9 Pattaya Beach Road Soi 4 Tambon Nongprue Amphur Banglamung , Pattaya Central , th

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Spacious room
Convenient location near the beach
Cons:
Poor cleanliness
Rude staff

Categories

Cleanliness
5.31
The hotel was reported to be dirty with hygiene issues, making it unacceptable for a 5-star hotel.
Service
9.99
Generally positive service experience; however, issues were reported with rude staff and lack of responsiveness.
Location
9.32
The location was convenient and close to the beach, which was highlighted positively.
Room Quality
7.27
The room quality was criticized for not being as advertised and having cleanliness issues.
Amenities
8.29
Basic amenities were lacking, and additional charges for items like toothbrushes were disappointing.
Value for Money
6.76
Many guests felt the hotel was overpriced for the quality received, particularly regarding breakfast pricing.
Food and Beverage
7.81
Issues with breakfast pricing and quality were noted, impacting overall satisfaction with food services.
Overall Experience
9.28
Mixed feelings with both positive and negative experiences reported, but generally a poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:56

Property Description

Convenient Location
Located just 100 meters from the beach road in Pattaya Central, Terra Nara offers a perfect blend of comfort and convenience for your stay.

Relaxing Amenities
Unwind by taking a dip in our outdoor pool or treat yourself to a delicious meal at our on-site restaurant. Our 24-hour front desk is always ready to assist you during your stay.

Comfortable Accommodations
Our air-conditioned rooms feature modern amenities such as flat-screen TVs, private bathrooms with bathrobes and slippers, and some even offer scenic views of the pool or garden.

Experience the best of Pattaya at Terra Nara. Book your stay now for a memorable getaway.

Important information:

Please note that pet policy as below :
"Pet policies will apply, Please contact the hotel to avoid service fee."
"If you wish to bring pets for accommodations, kindly contact the hotel directly. For the rules and regulations regarding pet accommodations, please inquire with the hotel."
"In the event of bringing pets for accommodations, please make reservations ONLY directly with the hotel."Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for THB 206 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 96 reviews
Cleanliness: 5.31
Service: 9.99
Location: 9.32
Room Quality: 7.27
Amenities: 8.29
Value for Money: 6.76
Food and Beverage: 7.81
Overall Experience: 9.28
A
AÇIK • family_with_children • tr
9
Pros:

Güzel otel.

2026-01-30 • via Nuitee
N
Neill • family_with_children • gb
8
2026-01-27 • via Nuitee
P
Pooricha • couple • th
9
2026-01-26 • via Nuitee
A
Avivit • extended_group • il
9
2026-01-25 • via Nuitee
C
Chia-Hung • solo_traveller • tw
9
2026-01-25 • via Nuitee
Y
Yulia • family_with_children • ru
6
Pros:

Удобное расположение. Вкусные завтраки. Приветливый и дружелюбный персонал.

Cons:

Ужасно грязная шторка в ванной, просто ужас! Мебель требует замены, трещины, сколы. Забита раковина, плохо стекает вода. Мало плечиков. Один стул в номере для троих. На троих почему-то два комплекта полотенец.

2026-01-09 • via Nuitee
F
Freddy • extended_group • sg
4
2026-01-05 • via Nuitee
G
Gurpreet • solo_traveller • au
4
It’s not worth at that price
Pros:

It look nice only

Cons:

There is no vibe in hotel .

2026-01-03 • via Nuitee
C
Chidchanok • couple • th
10
ดีมาก ชอบมาก จะกลับไปพักอีกแน่นอน
Pros:

อาหารเช้าอร่อย แม่ครัวทำออมเล็ตอร่อยมาก ชอบมาก

Cons:

ไม่มี

2026-01-02 • via Nuitee
L
LiliaAldo24 • solo_traveller • th
6
No Good
Pros:

Hanya Lokasi

Cons:

Hampir semua tidak suka

2026-01-01 • via Nuitee
P
PEI I • extended_group • tw
10
2025-12-31 • via Nuitee
ธิมาส • family_with_children • th
10
2025-12-02 • via Nuitee
L
lucian • couple • ro
9
2025-12-01 • via Nuitee
יגאל • extended_group • il
8
2025-11-26 • via Nuitee
K
khalid Kan • extended_group • bh
8
Pros:

The room was big

2025-11-08 • via Nuitee
M
Mehrnoosh • couple • au
1
Disappointing, dirty place with rude staff
Pros:

Location was close to the beach

Cons:

We booked 4 rooms for 8 guests and had one of the worst hotel experiences ever. From the moment we checked in, it was disappointing. The toilet in our room had pee around it, and when we asked housekeeping to clean it, they used the same sponge to wipe inside the toilet and then used that same sponge to clean our drinking glasses—absolutely disgusting and completely unhygienic for any hotel, let alone one claiming to be 5 stars.

The room we were given was not even the same as what was advertised on Booking.com. When we complained, the staff flat-out refused to change it. This kind of false advertising is unacceptable.

Breakfast was another scam. Our booking on Booking.com clearly included breakfast for 2 adults per room at a price of ~$20 AUD (400 baht), yet the hotel tried to charge us double (800 baht instead of 400) saying it was per person. Only after arguing did they finally agree that it should be included for 2 guests.

The hotel charges for the most basic items. No toothbrushes or basic amenities were provided—something even budget hotels offer—and then they had the audacity to charge 20 baht for a toothbrush. For a so-called 5 star hotel, this is beyond ridiculous.

To make matters worse, they tried to charge us 250 baht for a pillowcase they claimed was dirty, when in fact it was already stained because their cleaning service is far below any acceptable standard.

On top of all this, the place was eerily empty—there was not a single other guest in the entire hotel. It felt like a dead, haunted house, and it’s no wonder why: the experience is far below expectations, dishonest, and unsanitary.

Too bad we are leaving to return to Australia, otherwise we would have taken court action against this hotel for their disgusting cleaning practices and the way they jeopardize customer health and safety just to save money on proper cleaning products.

Overall, this hotel is misleading, unhygienic, and constantly trying to overcharge guests.

2025-09-17 • via Nuitee
程閔 • extended_group • tw
10
2025-09-08 • via Nuitee
N
Nouri • family_with_children • kw
10
شكل الفندق جميل ومريح
Pros:

قوي جدا الفندق روعه ويصلح للعوائل جدا جدا نظيف والخدمه رائعه جدا جدا وقريب من الأسواق والترمنل والبحر عجبني جدا سكنت فيه 3 مرات والفندق جديد ومودرن وان شاءالله أعود له مره اخره

Cons:

لاشي

2025-08-27 • via Nuitee
A
Abdusselam • couple • tr
9
2025-08-19 • via Nuitee
N
Nouri • family_with_children • kw
10
2025-08-18 • via Nuitee