The Regency Garden Hotel

Hotels
7.2 (383 reviews)
38&40, Jalan Medan Ipoh 6, Bandar Baru Medan Ipoh , Ipoh , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Low water pressure

Categories

Cleanliness
5.16
Comment on hair on bedsheets, dirty washroom, and dusty headbed.
Service
8.13
Friendly staff and proactive service mentioned in multiple reviews.
Location
8.67
Numerous food outlets and proximity to malls mentioned positively.
Room Quality
6.12
Mixed feedback on room cleanliness and low water pressure.
Amenities
5.65
Lack of iron and poor maintenance of air conditioning noted.
Value for Money
8.61
Most guests felt the price was reasonable for the accommodations.
Food and Beverage
8.16
Restaurants in the vicinity were appreciated.
Overall Experience
7.13
General comfort was positive despite cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:11

Property Description

The Regency Garden Hotel, just a 5-minute drive from Ipoh’s old town district, offers modern air-conditioned rooms with free Wi-Fi. Conveniently located near Sultan Azlan Shah Airport and Kinta City Shopping Centre.

Modern Accommodations
The air-conditioned rooms feature ironing facilities, flat-screen TV, desk, and tea/coffee amenities. En suite bathrooms include hot showers and complimentary toiletries.

Fitness Center and Front Desk
Guests can enjoy a workout at the fitness center, and the 24-hour front desk is always available for assistance.

Local Dining Options
While the hotel does not have a restaurant, there are plenty of dining options nearby for guests to explore.

Book your stay at The Regency Garden Hotel for a comfortable and convenient experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Guests who are arriving after 18:00 must inform the hotel directly. Contact information is available in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 383 reviews
Cleanliness: 5.16
Service: 8.13
Location: 8.67
Room Quality: 6.12
Amenities: 5.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 7.13
D
Davis • solo_traveller • my
10
Enjoyable
Pros:

The room is nice, very bright, it is a walked up hotel and the the air condition is working perfectly. It is nearby Lotus Mall, Aeon Kinta Mall and the Ipoh Night Market.
For non-Muslim guests, it is a bonus for you guys if you want to stay at this hotel, because there are plenty of Chinese food eatery, restaurants behind the hotel, day and night. For Muslim guests, you are advised to go to Ipoh Night Market. But you can always go to other places. Fast Food Restaurants mostly inside the Mall.
The room always clean and the staff are very friendly. Deposit RM50.00 is a must but you will get it back when you are checking out.
If you drive you own car, there are special parking car for guests. It depends on the avaibility, otherwise you park at public parking car.
It is 13 minutes drive to Pasar Karat Ipoh, 2 minutes drive to Lotus and 5 minutes drive to Aeon Kinta Mall and Ipoh Night Market.
For your info, this hotel is located between the shophouses and not individual building. The car park is right infront of the hotel.

Cons:

So far, all are satisfied.

2026-02-09 • via Nuitee
T
Teh • family_with_children • my
3
不可贪小便宜
Pros:

饮食方便

Cons:

空间超小，停车位有限，房内香烟味蛮重

2026-01-28 • via Nuitee
A
Afiq • solo_traveller • my
6
2026-01-20 • via Nuitee
I
Irma • family_with_children • my
7
2026-01-19 • via Nuitee
S
SZE YAU • family_with_children • my
3
Overall middle satisfaction.
Pros:

Water heater is strong hot.

Cons:

The room too small until want to add extra bed also cannot.
Room can be scan the card by others room guest while am still in the room. Safety not the priority.

2026-01-19 • via Nuitee
M
Mazlan • family_with_children • my
8
2026-01-19 • via Nuitee
K
kaur • family_with_children • my
10
2026-01-19 • via Nuitee
K
Kor Yong • family_with_children • my
8
2026-01-14 • via Nuitee
H
HASLINDA • family_with_children • my
5
Pros:

Good place to stay

Cons:

Aircond cannot adjust for room 107

2026-01-11 • via Nuitee
A
aqil • couple • my
7
2026-01-10 • via Nuitee
A
AKRAMESH • couple • my
5
2026-01-10 • via Nuitee
N
Nur Syameera • family_with_children • my
2
Not a clean place to stay
Pros:

Nearby plus exit

Cons:

Got hair on my bedsheet. Washroom is too dirty. HeadBed is very dusty. Old facilities. No iron in the room. Curtain is not hang properly and not wash for very long time. Aircond not being svcs at all, i can smell dust from the aircond.

2026-01-05 • via Nuitee
F
Fadzil • solo_traveller • my
7
2026-01-04 • via Nuitee
Y
Yasmin • solo_traveller • my
6
2026-01-04 • via Nuitee
R
Rosmahani • solo_traveller • my
10
2025-12-30 • via Nuitee
N
Nurul • couple • my
8
2025-12-26 • via Nuitee
K
Kar Wei • couple • my
8
非常推荐，只住一两天的话能忽略大部分的缺点
Pros:

前台非常亲切，房间还算干净

Cons:

电视用提供的遥控器无法操控
排水盖被毛发堵塞没法排水

沐浴后希望有能擦干脚底的布，也有可能是提供了但我没发现，如果能更容易知道会更好

2025-12-25 • via Nuitee
A
AZURA • family_with_children • my
8
Pros:

Bilik yg bersih, agak luas unt bilik bertiga..

Cons:

No comment

2025-12-15 • via Nuitee
A
Ayuni • family_with_children • my
7
2025-12-14 • via Nuitee
N
Nur Farah • couple • my
7
Good. Worth the money I paid for.
Pros:

The staff were friendly. The room was clean.

Cons:

The water pressure in the bathroom could be improved.

2025-12-07 • via Nuitee