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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Luggage storage
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Fax/photocopying
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Non-smoking throughout
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Shared lounge/TV area
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Kid meals
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Thermometers for guests provided by property
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Vegetarian menu options available
Review Highlights
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Property Description
Luxurious Accommodations
Experience comfort and style at 旧軽井沢ホテル 東雲, where every room is elegantly furnished with a wardrobe, flat-screen TV, and a private bathroom. Relax in luxury during your stay.
Convenient Location
Located just minutes away from popular attractions like Karuizawa Prince Shopping Plaza and Kumoba Pond, our hotel offers easy access to the best of what Karuizawa has to offer. Explore the city with ease from our central location.
Delicious Dining Options
Indulge in exquisite culinary creations at our on-site restaurant, offering a variety of dishes to satisfy your cravings. Treat your taste buds to a memorable dining experience during your stay.
Ready to experience the perfect blend of luxury and convenience? Book your stay at 旧軽井沢ホテル 東雲 now.
Guests must take their shoes off in guestrooms and the hall.
There is no elevator at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
Staff - amazing. Room - comfortable and large. Location - perfectly located between old town and the Shinkansen station.
The bathroom was the least amazing part of the room, but that's not to say it was bad. It just wasn't up to the bathrooms in the other hotels I stayed at. But this is nitpicking and should not be taken too seriously.
The location as it’s close to Karuizawa station, the spacious room and coziness
There are no elevators nor coin laundry facility.
観光名所が近くに多い。
設備が少し古い。
軽井沢中心部で移動がしやすい
テレビの位置
スタッフの方皆様とてもフレンドリーで感じが良かったです！
場所も駅から徒歩10分程度、メインの栄えている通りに比較的近いので便利でした。
コンビニが遠く、徒歩10分かかった。
部屋によってリノベーション状況が異なるのか、宿泊した部屋は古いタイプのシャワー、トイレで残念。
元々古い建物なので、よく見ると古さを感じて少し埃っぽい感じでした。
リピートはしないです。
the staffs were really helpful and polite.
No elevator to my room
The hotel is located in a quiet part of Kyu-Karuizawa, it is a good starting point to city exploration. It is a short walk to get to the train station. The staff understands English, is nice and helpful if you ask for directions/tour advice. The room itself is big and includes a fridge, a tv set (a limited channel selection, though), an electric kettle and mugs.
Even though this was one of the cheapest hotel options in Karuizawa's center, the price was high, especially for the quality of the accomodation. The hotel is old, rooms would merit refurbishment, there is a smell of old wood inside. In my room one of the walls was covered by something that looked like mold (but it could have been dirt, as well, I was too disgusted to check). The bathroom was super tiny and difficult to navigate; not enough space for toiletries.
Good full western breakfast of bacon, eggs, sausage and salad. Room description was accurate down to the last square meter. If you people want more space, stay in another hotel and pay more. This is a quality old-school hotel, not a hipster joint for people from S-E Asia looking for a bargain or discounts. Area has many great restaurants and cafes. It’s a tourist town with somewhat cooler weather than Tokyo.
整體感覺殘舊
Location was great for exploring old Karuizawa. Japanese style inn.
Staff was super helpful and friendly. Place was at a very decent price for its location, which was less than 10 minutes walk from the station and shopping area.
Bathrooms were a little dated but still very clean.
A lovely little hotel in a beautiful location
Very calm location, just off the main street. Clean rooms
Staff could not communicate in English, very loud heater, annoying ambiance music in the corridors for no reason.
didn't like anything.
No lift. have to carry luggage up the staircase. staff cannot speak English.
Place is good
Fan was noisy
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