Hotel Shin Osaka

Hotels
7.4 (1039 reviews)
HigashiYodogawa-ku Higashi Nakajima1-20-33 , Osaka , jp

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Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
See all facilities

Review Highlights

Pros:
Location
Staff Service
Value for Money
Cons:
Cleanliness
Outdated Facilities
Food Quality

Categories

Cleanliness
6.04
Reviews indicated some cleanliness issues, including 'ちょっと汚かった' and old fixtures.
Service
8.51
Staff responsiveness and helpfulness were positively highlighted.
Location
8.55
Convenient location near transportation, with multiple mentions of its accessibility.
Room Quality
7
Mixed sentiments; some amenities well-received, but complaints about older equipment.
Amenities
7.53
Guest reviews noted adequate amenities, though some issues were mentioned.
Value for Money
7.49
Guests found the hotel to be fairly priced for the offered facilities.
Food and Beverage
6.54
Review comments suggested there was room for improvement in the food offerings.
Overall Experience
7.51
Overall satisfaction was mentioned, with both positives and some concerns expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:57

Property Description

Convenient Location near JR Shin-Osaka Station

Hotel Shin Osaka is just a 1-minute walk from JR Shin-Osaka Shinkansen Station, offering easy access for travelers. Comfortable Rooms with Essential Amenities

The air-conditioned rooms are well-equipped with a refrigerator, electric kettle, and TV with pay-per-view programs. Guests can unwind in the en suite bathroom with provided toiletries. Dining Options and Services

Cafe de Caprice serves a variety of Western and Japanese dishes, including a breakfast buffet and lunch options. The hotel also provides convenient services like laundry facilities, luggage storage, and a 24-hour front desk. Explore Nearby Attractions

With a 30-minute train ride to Osaka Castle Park and Universal Studios Japan, guests can easily explore popular attractions from Hotel Shin Osaka. Book your stay now for a convenient and comfortable experience at Hotel Shin Osaka!

Important information:

Guests who wish to send luggage to the property in advance are required to fill out the full name, confirmation number and check-in date on each item.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is needed) and costs JPY 1500 per day.

Location

Guest Reviews

7.4
Based on 1039 reviews
Cleanliness: 6.04
Service: 8.51
Location: 8.55
Room Quality: 7
Amenities: 7.53
Value for Money: 7.49
Food and Beverage: 6.54
Overall Experience: 7.51
T
Tsukushi • couple • jp
8
また泊まりたい
Pros:

お風呂が広く、トイレと別だった

Cons:

電子レンジが一階にしか無かった

2026-05-11 • via Nuitee
M
Marcin • extended_group • pl
7
2026-05-07 • via Nuitee
T
Takuya • solo_traveller • jp
7
2026-04-28 • via Nuitee
K
KENSUKE • couple • jp
4
Pros:

価格

Cons:

電気の付け方が不明だった。

2026-04-28 • via Nuitee
G
Gwen Hael • solo_traveller • fr
10
2026-04-22 • via Nuitee
石橋 • solo_traveller • jp
10
最高でした
Pros:

新大阪駅までのアクセスが良かった

Cons:

なし

2026-04-22 • via Nuitee
M
maki • couple • jp
10
整理、整頓、清潔、清掃、教育→５Ｓ整っていました
Pros:

接客丁寧、室内広い、立地場所
駅からの近道あり

2026-04-14 • via Nuitee
M
MASAKI • solo_traveller • jp
8
清潔でアメニティグッズも満足でした。
Pros:

駅数分のロケーションでコスパも素晴らしい。

Cons:

喫煙室をリクエストしたが、入室するなりタバコの匂いが強烈過ぎた。換気か芳香剤を使うべき。

2026-04-13 • via Nuitee
H
Harry • extended_group • au
10
Overall a good experience.
Pros:

Very close to the station.

Cons:

Tax and fees included but a further tax was added.

2026-04-11 • via Nuitee
A
ASAMI • solo_traveller • jp
6
Pros:

スタッフさん皆さん親切に対応して頂きました。
エレベーター前が汚れていてスタッフさんに勇気出して伝えたら丁寧に対応してくださいました。
(他のお客さんは何も言わず言ってしまったので言うか迷いましたが）

Cons:

休憩中なのか分からないけど女性スタッフさん何人かは挨拶返して貰えず悲しかったです。

2026-04-11 • via Nuitee
T
TSUTOMU • solo_traveller • jp
8
お値段以上の価値はある。
Pros:

新大阪駅から近い

Cons:

部屋はそこそこ。エアコンが自分で設定できない。

2026-04-10 • via Nuitee
O
oda • solo_traveller • jp
6
Pros:

駅近くで分かり易い立地
無駄がない

Cons:

コップが赤青２色置いてあったが両方共にコーヒー色の汚れが付いていた。ニオイも気になり〜洗面所のカップを洗って白湯を飲んだ。

2026-04-09 • via Nuitee
M
MISAYO • solo_traveller • jp
8
良かった
Pros:

駅に近い

Cons:

春先の体感が難しい時期だったかもしれないが､空調が暖房にしたのに冷たかった

2026-04-09 • via Nuitee
H
HIROMU • solo_traveller • jp
5
2026-04-08 • via Nuitee
K
Katherine • solo_traveller • gb
9
Exceptional value and location by Shin Osaka station
Pros:

Exceptionally well located hotel just outside the east exit of shin osaka station. It even has a back passage exit which comes out directly opposite the station so is literally a stone's throw away, but I was not disturbed by the sound of trains. The staff were very helpful at check in. Amenities like towels, tea, razors etc are available to take free at reception. The room was a very good size at this price point and had a kettle, slippers and table and chair. You could even see the shinkansen from the room - a must for train lovers (room 617). It was very quiet throughout my stay. Ideally located if you are using the shinkansen and exceptional value for money. I would stay here again.

Cons:

Bed only had one pillow.

2026-04-06 • via Nuitee
N
NAOKI • couple • jp
9
良かった！
Pros:

とにかく新大阪駅から近いのと、朝食を含めホテル代安い！

Cons:

特段悪いところはありません。

2026-04-06 • via Nuitee
H
Hiroyuki • solo_traveller • jp
5
普通ですが駅近がポイント高し
Pros:

禁煙ルームに変更できたこと

Cons:

別料金の朝食の案内など説明はなかった。備え付けのティッシュがすぐになくなった。

2026-04-04 • via Nuitee
後藤 • extended_group • jp
10
2026-04-03 • via Nuitee
U
Uroš • couple • rs
10
2026-03-29 • via Nuitee
G
Gaunt • couple • us
7
2026-03-28 • via Nuitee