Hotel Shin Osaka

Hotels
7.4 (1054 reviews)
HigashiYodogawa-ku Higashi Nakajima1-20-33 , Osaka , jp

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Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
See all facilities

Review Highlights

Pros:
Location
Staff Service
Value for Money
Cons:
Cleanliness
Outdated Facilities
Food Quality

Categories

Cleanliness
6.04
Reviews indicated some cleanliness issues, including 'ちょっと汚かった' and old fixtures.
Service
8.51
Staff responsiveness and helpfulness were positively highlighted.
Location
8.55
Convenient location near transportation, with multiple mentions of its accessibility.
Room Quality
7
Mixed sentiments; some amenities well-received, but complaints about older equipment.
Amenities
7.53
Guest reviews noted adequate amenities, though some issues were mentioned.
Value for Money
7.49
Guests found the hotel to be fairly priced for the offered facilities.
Food and Beverage
6.54
Review comments suggested there was room for improvement in the food offerings.
Overall Experience
7.51
Overall satisfaction was mentioned, with both positives and some concerns expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:57

Property Description

Convenient Location near JR Shin-Osaka Station

Hotel Shin Osaka is just a 1-minute walk from JR Shin-Osaka Shinkansen Station, offering easy access for travelers. Comfortable Rooms with Essential Amenities

The air-conditioned rooms are well-equipped with a refrigerator, electric kettle, and TV with pay-per-view programs. Guests can unwind in the en suite bathroom with provided toiletries. Dining Options and Services

Cafe de Caprice serves a variety of Western and Japanese dishes, including a breakfast buffet and lunch options. The hotel also provides convenient services like laundry facilities, luggage storage, and a 24-hour front desk. Explore Nearby Attractions

With a 30-minute train ride to Osaka Castle Park and Universal Studios Japan, guests can easily explore popular attractions from Hotel Shin Osaka. Book your stay now for a convenient and comfortable experience at Hotel Shin Osaka!

Important information:

Guests who wish to send luggage to the property in advance are required to fill out the full name, confirmation number and check-in date on each item.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is needed) and costs JPY 1500 per day.

Location

Guest Reviews

7.4
Based on 1054 reviews
Cleanliness: 6.04
Service: 8.51
Location: 8.55
Room Quality: 7
Amenities: 7.53
Value for Money: 7.49
Food and Beverage: 6.54
Overall Experience: 7.51
きん • solo_traveller • jp
4
2026-06-07 • via Nuitee
E
eiko • solo_traveller • jp
8
Pros:

シャワーヘッドは最高ですね。

2026-06-05 • via Nuitee
T
Turkhan • solo_traveller • gb
7
Pros:

Great location, right outside of the Shin Osaka station. The room and facilities were okay.

Cons:

Old and somewhat neglected rooms

2026-06-05 • via Nuitee
P
Paul • solo_traveller • jp
7
Convenient
Pros:

The room was nice and tidy. The location is wonderful, right beside the station. I had a good breakfast.

Cons:

I would have liked to be treated a bit more personably when I arrived. A welcome and checking whether everything is well understood should be the bare minimum.

2026-06-04 • via Nuitee
岡本 • solo_traveller • jp
7
Pros:

駅に近く移動がとても便利でした

Cons:

部屋の浴室の扉が古いためか閉まりが悪かった

2026-06-04 • via Nuitee
H
Hermandi • solo_traveller • id
6
2026-06-03 • via Nuitee
M
Modestas • solo_traveller • gb
7
Cons:

The breakfasts options were very limited.

2026-06-03 • via Nuitee
きん • solo_traveller • jp
7
Pros:

チェックイン、チェックアウトがすばやくシンプルめんどくさくない感じがとても良かった

2026-06-01 • via Nuitee
E
Euresa • couple • ca
7
We only stayed for a night, so can’t complain
Pros:

Property is convenient to the train station

Cons:

Our room is small not good enough for a couple and the office chair is not good for the size of the room. And also need two pillows in each bed. This is a constructive criticism.

2026-05-28 • via Nuitee
K
Kasumi • solo_traveller • jp
9
Pros:

新大阪から近い

Cons:

特になし

2026-05-26 • via Nuitee
宮腰 • couple • jp
4
フロントスタッフが悪すぎ！！
Cons:

フロントスタッフの方大丈夫？

2026-05-26 • via Nuitee
矢羽田 • solo_traveller • jp
10
2026-05-25 • via Nuitee
N
Nana • solo_traveller • jp
10
2026-05-20 • via Nuitee
H
hiromitsu • couple • jp
3
最悪
Cons:

写真をみてエコノミーツインで予約していましたがホテルの部屋に着いて確認したらダブルルームの部屋に小さなベッドが着いてるだけの部屋でした。
再度別の部屋を１部屋追加料金でとりました。

2026-05-18 • via Nuitee
T
Tsukushi • couple • jp
8
また泊まりたい
Pros:

お風呂が広く、トイレと別だった

Cons:

電子レンジが一階にしか無かった

2026-05-11 • via Nuitee
M
Marcin • extended_group • pl
7
2026-05-07 • via Nuitee
K
KENSUKE • couple • jp
4
Pros:

価格

Cons:

電気の付け方が不明だった。

2026-04-28 • via Nuitee
T
Takuya • solo_traveller • jp
7
2026-04-28 • via Nuitee
石橋 • solo_traveller • jp
10
最高でした
Pros:

新大阪駅までのアクセスが良かった

Cons:

なし

2026-04-22 • via Nuitee
G
Gwen Hael • solo_traveller • fr
10
2026-04-22 • via Nuitee