Hotel Sunroute Stellar Ueno

Hotels
8.3 (4979 reviews)
Taito-ku Ueno 7-7-1 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Clean facilities
Value for money
Cons:
Small room size
Bathroom temperature issues
Service incident with luggage

Categories

Cleanliness
8.03
Clean room with all necessary amenities.
Service
8.5
Staff were nice and check-in was easy, but there was an incident with bag handling.
Location
9.04
Excellent location, just a 4-minute walk from Ueno Station.
Room Quality
7.49
Rooms are smaller than expected, but comfortable.
Amenities
8.52
Basic amenities all provided, including complimentary sake in the lobby.
Value for Money
8.48
Good cost-performance considering the location.
Food and Beverage
8.03
Complimentary sake available.
Overall Experience
8.3
A generally positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:19

Property Description

Convenient Location near Major Stations

Hotel Sunroute Stellar Ueno, just a 2-minute walk from JR Ueno Station, offers easy access to Akihabara and Tokyo Station. Explore the city with ease!

Comfortable Rooms with Modern Amenities

Relax in rooms equipped with a flat-screen TV, private bathroom, and complimentary toiletries. Stay connected with free WiFi and unwind with video-on-demand channels.

Additional Services for Your Convenience

Enjoy a 24-hour front desk, massage services, and fax/photocopying facilities. Make the most of your stay with these extra conveniences.

Ready to experience Tokyo from the heart of the city? Book your stay at Hotel Sunroute Stellar Ueno now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 4979 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
W
wan szu • couple • tw
10
來上野的首選飯店，交通便利，服務人員態度親切熱情
Pros:

交通位置便利

2026-07-11 • via Nuitee
H
HSIN CHIEH • couple • tw
10
2026-07-11 • via Nuitee
K
KUAN CHUN • couple • tw
10
2026-07-11 • via Nuitee
ナオコさん • solo_traveller • jp
8
Pros:

フロントの対応が良かったです
9階の部屋が眺めも良く、コンパクトながら丁度良い広さでくつろげました。

Cons:

特にありませんでした。

2026-07-10 • via Nuitee
K
Kitima • couple • th
9
2026-07-10 • via Nuitee
K
KATO • solo_traveller • jp
10
Pros:

ホテルのフロント皆さん凄く感じが良くて、快適に過ごせました。ありがとうございました

2026-07-10 • via Nuitee
M
Maryjoy • couple • sg
10
Thank you for the smooth and great stay.
Pros:

Near Ueno Train Station. They always clean our room everyday ☺️

Cons:

None

2026-07-09 • via Nuitee
A
An Cheng • family_with_children • tw
9
蠻好的 下次再去還是會優先考慮
Pros:

早餐價錢很親民，以內容物來看是物美價廉，但選擇較少，以日式早餐為主，我個人很喜歡日式早餐，如果偏好西式的話，可能就不太適合
菜色雖不多，但味道蠻好的

Cons:

入口那個樓梯 遇到大雨 或行李很重的話 應該會很困擾人

2026-07-09 • via Nuitee
W
Wanyu • family_with_children • tw
5
Pros:

距離車站近

Cons:

打開廁所有怪味
臭味+潮濕味

2026-07-08 • via Nuitee
T
tatuji • solo_traveller • jp
10
2026-07-08 • via Nuitee
Y
yoshimi • couple • jp
9
また利用したい。
Pros:

一階レストランの料理はとても美味しかったし、接客も　痒いところに手が届く感じがとても良かった。

Cons:

朝食はディナーと比べるとメニューが平凡で接客もイマイチな感じがした。

2026-07-08 • via Nuitee
L
LingFang • solo_traveller • tw
10
Pros:

房間大、離車站近，天氣熱入住還貼心給冰毛巾，很讚

2026-07-08 • via Nuitee
Y
Yew Seng • couple • sg
7
Pros:

Near station

Cons:

No covered walkway from station to hotel. We were caught in rain walking with our luggage. Steps from walkway to hotel door too steep and high. No ramp for luggage.

2026-07-07 • via Nuitee
J
JUN HO • solo_traveller • kr
8
Pros:

위치와 직원 친절

2026-07-07 • via Nuitee
J
JUNGYOUN • couple • kr
10
2026-07-07 • via Nuitee
M
megumi • couple • il
8
2026-07-06 • via Nuitee
K
Kiyoto • solo_traveller • jp
8
コスパ良し
Pros:

好立地でスタッフが親切。
１階がカフェなので気軽の立ち寄れる。

Cons:

特にありません。

2026-07-06 • via Nuitee
Y
Yumie • couple • jp
10
2026-07-06 • via Nuitee
K
Kiyono • couple • jp
8
Pros:

駅からも近く、当日予約してすぐに伺ったにもかかわらずとても良い部屋を用意してくださり、とても快適に過ごせました😊

2026-07-06 • via Nuitee
E
EUNJU • couple • kr
10
2026-07-05 • via Nuitee