Hotel Sunroute Stellar Ueno

Hotels
8.3 (4652 reviews)
Taito-ku Ueno 7-7-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Clean facilities
Value for money
Cons:
Small room size
Bathroom temperature issues
Service incident with luggage

Categories

Cleanliness
8.03
Clean room with all necessary amenities.
Service
8.5
Staff were nice and check-in was easy, but there was an incident with bag handling.
Location
9.04
Excellent location, just a 4-minute walk from Ueno Station.
Room Quality
7.49
Rooms are smaller than expected, but comfortable.
Amenities
8.52
Basic amenities all provided, including complimentary sake in the lobby.
Value for Money
8.48
Good cost-performance considering the location.
Food and Beverage
8.03
Complimentary sake available.
Overall Experience
8.3
A generally positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:19

Property Description

Convenient Location near Major Stations

Hotel Sunroute Stellar Ueno, just a 2-minute walk from JR Ueno Station, offers easy access to Akihabara and Tokyo Station. Explore the city with ease!

Comfortable Rooms with Modern Amenities

Relax in rooms equipped with a flat-screen TV, private bathroom, and complimentary toiletries. Stay connected with free WiFi and unwind with video-on-demand channels.

Additional Services for Your Convenience

Enjoy a 24-hour front desk, massage services, and fax/photocopying facilities. Make the most of your stay with these extra conveniences.

Ready to experience Tokyo from the heart of the city? Book your stay at Hotel Sunroute Stellar Ueno now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 4652 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
C
cbd83eb454697020cea47880f2ed7fe7 • extended_group • tw
8
2026-04-18 • via Nuitee
A
ad4346e888d670dc3810acdcf67bf9ce • solo_traveller • hk
9
2026-04-18 • via Nuitee
1
120fce16e69370ac22e4d43e17f21bef • couple • nz
10
Lovely hotel in Ueno with an attached restaurant for dining. One of the more spacious places I stayed in
2026-04-18 • via Nuitee
F
fa4b091395bf7372720cbfff7bdf55fa • couple • tw
9
2026-04-18 • via Nuitee
0
0e052f61a5eb71c92b0e096db9e7ded5 • couple • tw
9
2026-04-18 • via Nuitee
0
0a7f01113d617244544cca668c5cb01c • couple • tw
9
Pros:

離地鐵近，員工很親切

Cons:

門口沒有無障礙設施拉大型行李箱會很辛苦

2026-04-17 • via Nuitee
E
ee6f3f4f246771c1f6e26308f5e36235 • family_with_children • th
4
ราคาแพงกว่าห้อง
Pros:

อาหารเช้าดี

Cons:

ห้องเล็ก

2026-04-17 • via Nuitee
C
c1cdbbbc650d73447e26b792004ef54d • couple • tw
8
2026-04-17 • via Nuitee
B
b893fe23968170f66d826e14cfb9345d • couple • nz
8
2026-04-17 • via Nuitee
D
de6028add39a706a3a8d3244dbb58555 • solo_traveller • cy
9
Pros:

The staff was helpful and kind, clean, good location for the Yamanote Line.

Cons:

The bed and pillow were kind of uncomfortable

2026-04-17 • via Nuitee
B
bf0246ec7cd072dcda602fa193e3391e • couple • sg
10
Good location next to Ueno station, museums, Ueno park
Pros:

Great location, no noise at night. We upgraded to a slightly bigger room at check-in as the staff informed it was available for 2000Yen top-up. They even kept our luggage for us for free after checkout until our evening train.

2026-04-16 • via Nuitee
C
cfe48981876a71e8d3517ae51da1967c • extended_group • tw
10
2026-04-16 • via Nuitee
6
6d598ab8ceb973df71d86576ad67150c • couple • tw
9
Pros:

地點位於上野車站 入谷通 出口附近 走路2-3分鐘 很近, 又不像前站 人潮那樣多..很不錯!

2026-04-16 • via Nuitee
A
adbef9ceba64737b7770a6df3f29e31e • solo_traveller • us
7
Pros:

The location was really good! Easy check in and check out. They were able to help us send our luggage to our next hotel in Kyoto.

Cons:

The hotel seems a little dated. The room was not as big as I expected but still a good size compared to most in Japan.

2026-04-16 • via Nuitee
2
211f170467d0723f0d88dd38d9c7a2ac • couple • th
9
Hotel so clean and comfortable
Pros:

The hotel is so comfortable and near JR line, keisei line, Ueno park and Ameyoko market, can walk 5 mins to JR line and 10 mins to the market and Uneno park. Room is clean and has a space for big 2 luggages. It’s easy to access and there is Family mart near hotel.

Cons:

-

2026-04-16 • via Nuitee
D
d7c9358c1a8f721ed1f460f0f926b03a • couple • jp
7
まぁまぁよかった
2026-04-16 • via Nuitee
A
a0b4bedf07f2706d58c7f7fba1425109 • extended_group • tw
10
Pros:

距離上野車站近，非常方便

2026-04-15 • via Nuitee
A
a0b4bedf07f2706d58c7f7fba1425109 • extended_group • tw
10
2026-04-15 • via Nuitee
2
2ec08600444472c7c91e8c3b1080a4b1 • solo_traveller • jp
10
Pros:

チェックイン時、
雨の日だったからかおしぼりを出して下さった。
ありがとうございました。

2026-04-15 • via Nuitee
C
c3601b7d4e237120404561d1791149f2 • solo_traveller • tw
8
Pros:

交通方便

Cons:

門口有樓梯，進出搬行李相當吃力

2026-04-15 • via Nuitee