Hotel Sunroute Stellar Ueno

Hotels
8.3 (4652 reviews)
Taito-ku Ueno 7-7-1 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Clean facilities
Value for money
Cons:
Small room size
Bathroom temperature issues
Service incident with luggage

Categories

Cleanliness
8.03
Clean room with all necessary amenities.
Service
8.5
Staff were nice and check-in was easy, but there was an incident with bag handling.
Location
9.04
Excellent location, just a 4-minute walk from Ueno Station.
Room Quality
7.49
Rooms are smaller than expected, but comfortable.
Amenities
8.52
Basic amenities all provided, including complimentary sake in the lobby.
Value for Money
8.48
Good cost-performance considering the location.
Food and Beverage
8.03
Complimentary sake available.
Overall Experience
8.3
A generally positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:19

Property Description

Convenient Location near Major Stations

Hotel Sunroute Stellar Ueno, just a 2-minute walk from JR Ueno Station, offers easy access to Akihabara and Tokyo Station. Explore the city with ease!

Comfortable Rooms with Modern Amenities

Relax in rooms equipped with a flat-screen TV, private bathroom, and complimentary toiletries. Stay connected with free WiFi and unwind with video-on-demand channels.

Additional Services for Your Convenience

Enjoy a 24-hour front desk, massage services, and fax/photocopying facilities. Make the most of your stay with these extra conveniences.

Ready to experience Tokyo from the heart of the city? Book your stay at Hotel Sunroute Stellar Ueno now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 4652 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
C
cbd83eb454697020cea47880f2ed7fe7 extended_group tw
8
2026-04-18 via Nuitee
A
ad4346e888d670dc3810acdcf67bf9ce solo_traveller hk
9
2026-04-18 via Nuitee
1
120fce16e69370ac22e4d43e17f21bef couple nz
10
Lovely hotel in Ueno with an attached restaurant for dining. One of the more spacious places I stayed in
2026-04-18 via Nuitee
F
fa4b091395bf7372720cbfff7bdf55fa couple tw
9
2026-04-18 via Nuitee
0
0e052f61a5eb71c92b0e096db9e7ded5 couple tw
9
2026-04-18 via Nuitee
0
0a7f01113d617244544cca668c5cb01c couple tw
9
Pros:

離地鐵近,員工很親切

Cons:

門口沒有無障礙設施拉大型行李箱會很辛苦

2026-04-17 via Nuitee
E
ee6f3f4f246771c1f6e26308f5e36235 family_with_children th
4
ราคาแพงกว่าห้อง
Pros:

อาหารเช้าดี

Cons:

ห้องเล็ก

2026-04-17 via Nuitee
C
c1cdbbbc650d73447e26b792004ef54d couple tw
8
2026-04-17 via Nuitee
B
b893fe23968170f66d826e14cfb9345d couple nz
8
2026-04-17 via Nuitee
D
de6028add39a706a3a8d3244dbb58555 solo_traveller cy
9
Pros:

The staff was helpful and kind, clean, good location for the Yamanote Line.

Cons:

The bed and pillow were kind of uncomfortable

2026-04-17 via Nuitee
B
bf0246ec7cd072dcda602fa193e3391e couple sg
10
Good location next to Ueno station, museums, Ueno park
Pros:

Great location, no noise at night. We upgraded to a slightly bigger room at check-in as the staff informed it was available for 2000Yen top-up. They even kept our luggage for us for free after checkout until our evening train.

2026-04-16 via Nuitee
C
cfe48981876a71e8d3517ae51da1967c extended_group tw
10
2026-04-16 via Nuitee
6
6d598ab8ceb973df71d86576ad67150c couple tw
9
Pros:

地點位於上野車站 入谷通 出口附近 走路2-3分鐘 很近, 又不像前站 人潮那樣多..很不錯!

2026-04-16 via Nuitee
A
adbef9ceba64737b7770a6df3f29e31e solo_traveller us
7
Pros:

The location was really good! Easy check in and check out. They were able to help us send our luggage to our next hotel in Kyoto.

Cons:

The hotel seems a little dated. The room was not as big as I expected but still a good size compared to most in Japan.

2026-04-16 via Nuitee
2
211f170467d0723f0d88dd38d9c7a2ac couple th
9
Hotel so clean and comfortable
Pros:

The hotel is so comfortable and near JR line, keisei line, Ueno park and Ameyoko market, can walk 5 mins to JR line and 10 mins to the market and Uneno park. Room is clean and has a space for big 2 luggages. It’s easy to access and there is Family mart near hotel.

Cons:

-

2026-04-16 via Nuitee
D
d7c9358c1a8f721ed1f460f0f926b03a couple jp
7
まぁまぁよかった
2026-04-16 via Nuitee
A
a0b4bedf07f2706d58c7f7fba1425109 extended_group tw
10
Pros:

距離上野車站近,非常方便

2026-04-15 via Nuitee
A
a0b4bedf07f2706d58c7f7fba1425109 extended_group tw
10
2026-04-15 via Nuitee
2
2ec08600444472c7c91e8c3b1080a4b1 solo_traveller jp
10
Pros:

チェックイン時、
雨の日だったからかおしぼりを出して下さった。
ありがとうございました。

2026-04-15 via Nuitee
C
c3601b7d4e237120404561d1791149f2 solo_traveller tw
8
Pros:

交通方便

Cons:

門口有樓梯,進出搬行李相當吃力

2026-04-15 via Nuitee