Hotel Sunroute Stellar Ueno

Hotels
8.3 (4765 reviews)
Taito-ku Ueno 7-7-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Clean facilities
Value for money
Cons:
Small room size
Bathroom temperature issues
Service incident with luggage

Categories

Cleanliness
8.03
Clean room with all necessary amenities.
Service
8.5
Staff were nice and check-in was easy, but there was an incident with bag handling.
Location
9.04
Excellent location, just a 4-minute walk from Ueno Station.
Room Quality
7.49
Rooms are smaller than expected, but comfortable.
Amenities
8.52
Basic amenities all provided, including complimentary sake in the lobby.
Value for Money
8.48
Good cost-performance considering the location.
Food and Beverage
8.03
Complimentary sake available.
Overall Experience
8.3
A generally positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:19

Property Description

Convenient Location near Major Stations

Hotel Sunroute Stellar Ueno, just a 2-minute walk from JR Ueno Station, offers easy access to Akihabara and Tokyo Station. Explore the city with ease!

Comfortable Rooms with Modern Amenities

Relax in rooms equipped with a flat-screen TV, private bathroom, and complimentary toiletries. Stay connected with free WiFi and unwind with video-on-demand channels.

Additional Services for Your Convenience

Enjoy a 24-hour front desk, massage services, and fax/photocopying facilities. Make the most of your stay with these extra conveniences.

Ready to experience Tokyo from the heart of the city? Book your stay at Hotel Sunroute Stellar Ueno now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 4765 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
V
Vanda • couple • ca
10
Great place to stay in Ueno. Close to the station, and yet very quiet.
Pros:

Great location

2026-05-09 • via Nuitee
K
KOUICHI • solo_traveller • jp
5
2026-05-09 • via Nuitee
A
Antonio • couple • it
8
Ottima posizione per mezzi di trasporto
Pros:

La posizione, la pulizia e la possibilità di fare colazione(anche se non inclusa)nel locale facente parte dello stedso edificio

Cons:

Cuscini del letto molto scomodi

2026-05-09 • via Nuitee
梅原 • solo_traveller • jp
8
2026-05-09 • via Nuitee
O
Odile • solo_traveller • ch
10
2026-05-08 • via Nuitee
W
Wing Hong • couple • gb
9
2026-05-08 • via Nuitee
M
Mungkhorn • couple • th
8
Pros:

Location

2026-05-08 • via Nuitee
W
WAN SZE • couple • hk
9
Pros:

櫃檯職員有禮貌，非常helpful

2026-05-08 • via Nuitee
M
Mungkhorn • couple • th
9
2026-05-08 • via Nuitee
J
Jose • couple • us
8
Pros:

The staff and the convenience that is located near a convenience store and the local Train Station

Cons:

Na

2026-05-08 • via Nuitee
E
Emily • family_with_children • fr
8
Well located hotel with all the basics
Pros:

Very conveniently located next to the train station. The staff were polite, helpful and friendly. The room was regularly cleaned. There was a bath in the bathroom and a toilet with a Japanese multi function seat.

2026-05-07 • via Nuitee
A
Arlene • solo_traveller • ph
8
Pros:

Close to train station and shopping center

2026-05-07 • via Nuitee
Y
Yu Wen • couple • tw
8
2026-05-07 • via Nuitee
J
Jakub • solo_traveller • es
10
Pros:

El hotel está cerca de la estación de Ueno, lo que ofrece muy buena comunicación entre distintos barrios turísticos y el aeropuerto. Estaba muy bien equipado y pudimos descansar perfectamente.
El barrio de Ueno en si, tiene bastantes cosas que ver. También se puede comer muy bien y barato.

2026-05-07 • via Nuitee
直江 • couple • jp
8
very good
Pros:

wideroom widebath

Cons:

nothing

2026-05-07 • via Nuitee
鈴木 • solo_traveller • jp
8
Pros:

混み合う頃モーニングに行き満席で待たされましたがスタッフの対応が気持ち良く、美味しく朝食を頂けまました

2026-05-06 • via Nuitee
秋津 • family_with_children • tw
10
2026-05-06 • via Nuitee
K
kenichi • couple • jp
7
お得かな？
Pros:

駅に近い

Cons:

隣のドアの音が響いた

2026-05-06 • via Nuitee
R
Ryosuke • solo_traveller • jp
7
2026-05-06 • via Nuitee
J
Jovana • couple • rs
10
Pros:

The room was large for Tokyo standards and the bed was also large and comfortable. The location was excellent, right across The Ueno station so really great to connect to the all the other major Tokyo quarts and aero ports. Also, Asakusa is only 20 min by walks. The hotel staff was really helpful.

2026-05-06 • via Nuitee