Hotel Sunroute Stellar Ueno

Hotels
8.3 (5020 reviews)
Taito-ku Ueno 7-7-1 , Tokyo , jp
+81 3-5806-1200

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Clean facilities
Value for money
Cons:
Small room size
Bathroom temperature issues
Service incident with luggage

Categories

Cleanliness
8.03
Clean room with all necessary amenities.
Service
8.5
Staff were nice and check-in was easy, but there was an incident with bag handling.
Location
9.04
Excellent location, just a 4-minute walk from Ueno Station.
Room Quality
7.49
Rooms are smaller than expected, but comfortable.
Amenities
8.52
Basic amenities all provided, including complimentary sake in the lobby.
Value for Money
8.48
Good cost-performance considering the location.
Food and Beverage
8.03
Complimentary sake available.
Overall Experience
8.3
A generally positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:19

Property Description

Convenient Location near Major Stations

Hotel Sunroute Stellar Ueno, just a 2-minute walk from JR Ueno Station, offers easy access to Akihabara and Tokyo Station. Explore the city with ease!

Comfortable Rooms with Modern Amenities

Relax in rooms equipped with a flat-screen TV, private bathroom, and complimentary toiletries. Stay connected with free WiFi and unwind with video-on-demand channels.

Additional Services for Your Convenience

Enjoy a 24-hour front desk, massage services, and fax/photocopying facilities. Make the most of your stay with these extra conveniences.

Ready to experience Tokyo from the heart of the city? Book your stay at Hotel Sunroute Stellar Ueno now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 5020 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
O
OGURA • couple • jp
7
対応は素晴らしい
Pros:

お祝いということを伝えたところ、配慮して頂けたことフロントスタッフの対応
線路近くなのに静か

Cons:

窓際等、清掃が行き届いていないこと

2026-08-08 • via Nuitee
K
Konstantin • couple • at
10
Pros:

-ausgezeichnetes Preis-Leistungsverhältnis
-gratis Zimmer-Upgrade
-Personal sehr hilfsbereit
-super Lage in Ueno

2026-08-08 • via Nuitee
泉詠 • solo_traveller • tw
9
暇不掩瑜
Pros:

位置優越，走路幾分鐘就到上野車站，同樣緊臨上野恩賜公園
五樓有免費提供飲水機，還有販賣機跟洗衣烘衣設備（洗衣精要到一樓購買）
一樓有餐廳，食物好吃，三餐都有提供，早餐前一天購買會便宜一點，早餐好吃，但菜色每天都一樣，不過在日本一早起來可以悠閒的下樓吃飯，再元氣滿滿的開始一天的行程，個人覺得對於狀態上有很大的幫助

Cons:

房間真的略小，普通開法的行李箱一個就緊繃了，前開式的方便很多，如果房間空間再更寬裕一點，就完美了

2026-08-08 • via Nuitee
M
Marina • couple • jp
8
よかったです。
Pros:

アクセスが良い

Cons:

入り口が階段なので荷物を上げないといけない。スロープがあると嬉しかった。

2026-08-08 • via Nuitee
G
Gökhan • solo_traveller • tr
9
2026-08-08 • via Nuitee
A
Alfonso Juan • family_with_children • jp
8
Good place near Ueno
Pros:

The hotel is behind Ueno station and can be directly accessed through multiple exits. The neighborhood offers a lot of dining options. The amenities were complete and the staff were really helpful.

Cons:

If you have a lot of luggage or strollers, they don’t have any ramp or elevator access for the check in counters. But other than that, there is not much to say about the hotel. It was a good experience.

2026-08-07 • via Nuitee
K
Kiyo • solo_traveller • jp
8
2026-08-07 • via Nuitee
Y
YI-AN • couple • tw
10
2026-08-07 • via Nuitee
H
Ha Young • couple • kr
10
2026-08-06 • via Nuitee
C
Chanchun • couple • tw
9
2026-08-06 • via Nuitee
C
ChiaYang • solo_traveller • tw
10
2026-08-06 • via Nuitee
I
Ivan • couple • mx
10
2026-08-06 • via Nuitee
W
Wendy • solo_traveller • ca
9
2026-08-05 • via Nuitee
W
Wei • couple • tw
8
2026-08-05 • via Nuitee
T
TAKAYUKI • couple • jp
8
2026-08-05 • via Nuitee
W
wei Shan • couple • jp
5
整體上還好
Pros:

地點離地鐵近

Cons:

門口有階梯行李，還要台上台下比較麻煩

2026-08-04 • via Nuitee
翼誠 • couple • tw
9
2026-08-04 • via Nuitee
Y
yoko • solo_traveller • jp
7
2026-08-04 • via Nuitee
Y
yu ting • extended_group • tw
8
2026-08-03 • via Nuitee
Y
YASUHIRO • solo_traveller • jp
10
快適
Pros:

部屋綺麗
リーズナブル

2026-08-03 • via Nuitee