Hotel Sunroute Stellar Ueno

Hotels
8.3 (4837 reviews)
Taito-ku Ueno 7-7-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Clean facilities
Value for money
Cons:
Small room size
Bathroom temperature issues
Service incident with luggage

Categories

Cleanliness
8.03
Clean room with all necessary amenities.
Service
8.5
Staff were nice and check-in was easy, but there was an incident with bag handling.
Location
9.04
Excellent location, just a 4-minute walk from Ueno Station.
Room Quality
7.49
Rooms are smaller than expected, but comfortable.
Amenities
8.52
Basic amenities all provided, including complimentary sake in the lobby.
Value for Money
8.48
Good cost-performance considering the location.
Food and Beverage
8.03
Complimentary sake available.
Overall Experience
8.3
A generally positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:19

Property Description

Convenient Location near Major Stations

Hotel Sunroute Stellar Ueno, just a 2-minute walk from JR Ueno Station, offers easy access to Akihabara and Tokyo Station. Explore the city with ease!

Comfortable Rooms with Modern Amenities

Relax in rooms equipped with a flat-screen TV, private bathroom, and complimentary toiletries. Stay connected with free WiFi and unwind with video-on-demand channels.

Additional Services for Your Convenience

Enjoy a 24-hour front desk, massage services, and fax/photocopying facilities. Make the most of your stay with these extra conveniences.

Ready to experience Tokyo from the heart of the city? Book your stay at Hotel Sunroute Stellar Ueno now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 4837 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
Y
Yu-Tzu • family_with_children • tw
10
2026-06-07 • via Nuitee
N
Natthee • solo_traveller • th
9
2026-06-06 • via Nuitee
W
Wenxin • solo_traveller • tw
9
2026-06-06 • via Nuitee
N
Natthee • solo_traveller • th
9
Pros:

ทำเลดี ห้องกว้าง คุ้มราคา

Cons:

ทางขึ้น-ลง โรงแรมเป็นบันได 3 ขั้น

2026-06-06 • via Nuitee
C
Chris • solo_traveller • de
9
Gute Basis für Tokioreise
Pros:

Geräumiges Zimmer, perfekte Lage und freundliches Prrsonal.

Cons:

Leider nicht perfekt sauber, vorallem das Bad, das auch ungenehm roch und die Couch die stark verdreckt war.

2026-06-06 • via Nuitee
島 • solo_traveller • jp
10
2026-06-06 • via Nuitee
C
Ching-Yu • solo_traveller • tw
10
Pros:

Service and cleaning

Cons:

No

2026-06-05 • via Nuitee
J
JingChi Huang • extended_group • tw
9
Pros:

1.旅程的前半和後半，均住這間飯店，旅程中間有換住別間。所以住了不同房型，價格比較高的轉角雙床房型，空間足夠，還有梳妝檯。
2.旅程最後一天，一個人要拿自己和旅伴的行李，櫃檯人員有協助搬運下階梯，十分友善。
3.位置離上野車站很近。

Cons:

1.浴室有一點味道，有點類似濕毛巾放在房間內太久，沒曬太陽的味道。住了2種房型，浴室都有這個味道。

2026-06-05 • via Nuitee
N
Nguyễn Tất • solo_traveller • vn
7
Pros:

Good location

2026-06-05 • via Nuitee
H
Huomu • couple • tw
7
便捷稱不上舒服
Pros:

地點嘉

Cons:

空間有限

2026-06-05 • via Nuitee
秉倫 • couple • tw
10
2026-06-05 • via Nuitee
W
Wing Tak • couple • gb
8
2026-06-04 • via Nuitee
F
Francesco • extended_group • it
8
Soggiorno di una notte
Pros:

Vicinanza stazione Ueno che può tornarti utile per utilizzare un taxi se ne hai bisogno,staff cordiale e disponibile soprattutto per aiutarmi a cercare un la soluzione per andare in aeroporto con il tifone in avvicinamento.

Cons:

Mancavano solo bottigliette acqua cosa che in altri hotel del Giappone ho sempre trovato. Per il resto la andava tutto bene

2026-06-04 • via Nuitee
T
Tanyl • couple • sg
10
Well valued and nice reception
Pros:

All its good

Cons:

No free water provided in room unless you opt for eco-cleaning

2026-06-03 • via Nuitee
T
Thomas • solo_traveller • jp
8
Good COSPA but needs better cleaning control
Pros:

Good location, very attentive front staff, room size, cost

Cons:

The room need thorough deep cleaning, looks fairly run down and the carpet feels dirty. Overall room does not feel cleaned well.

2026-06-03 • via Nuitee
H
Haris • solo_traveller • th
8
2026-06-03 • via Nuitee
H
HYEOKJIN • couple • kr
10
2026-06-02 • via Nuitee
K
Karen • couple • au
8
Convenient location to explore Tokyo
Pros:

Good location close to station and food outlets

Cons:

Very small room which is pretty normal in Japan

2026-06-01 • via Nuitee
H
Hilal Isil • solo_traveller • tr
9
Pros:

Ueno istasyonuna yakınlığını ve odanın büyüklüğünü sevdik
Yastıklar çok rahattı

Cons:

Tuvaletten gelen bir koku vardı
Klima yoktu ya da biz anlamadık çalıştıramadık

2026-06-01 • via Nuitee
T
Torres Salazar • solo_traveller • mx
10
Pros:

Cuarto mucho mas grande que el promedio japones, además en recepción me atendió una chica colombiana y me explicó todo en español lo cual valoro mucho

Cons:

No hay nada que no me alla gustado

2026-06-01 • via Nuitee