Hotel Akvaya

Hotels
8.1 (499 reviews)
40 Luben Karavelov Str , Veliko Tŭrnovo , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious rooms
Good value for money
Cons:
Dirty carpets
Need for renovation
Bathroom fittings issues

Categories

Cleanliness
7.06
Multiple mentions of dirty carpets and areas needing cleaning.
Service
9.03
Particularly helpful reception staff throughout the stay.
Location
8.57
Good location, close to all important places, with a private underground parking.
Room Quality
7.52
Rooms are spacious but need renovation; some complaints about carpets and bathroom fittings.
Amenities
8.05
Good amenities like parking and internet, although some conditions need improvement.
Value for Money
8.51
Good value for the price, balancing quality and cost effectively.
Food and Beverage
8.06
Breakfast is adequate and there are good meal options in the restaurant.
Overall Experience
8.03
Overall good experience but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:45

Property Description

Luxury Accommodation and Entertainment

Hotel Akvaya, nestled in Veliko Tarnovo's administrative centre, offers a serene retreat just a short stroll from Tsarevets Fortress. Indulge in air-conditioned rooms with cable TV, minibar, and panoramic views of the Old Town. Unwind in the fitness studio, sauna, or the games room with billiards and table tennis.

Culinary Delights and Relaxation

Savor traditional dishes and beverages at the on-site restaurant or enjoy national cuisine in the tavern with live music and a summer garden. End your day with a relaxing sauna session or a thrilling game of billiards.

Convenience and Connectivity

Benefit from free underground parking and Wi-Fi throughout the property. Book your stay at Hotel Akvaya for a perfect blend of comfort and entertainment.

Important information:

Payment is made upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for BGN 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 499 reviews
Cleanliness: 7.06
Service: 9.03
Location: 8.57
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.03
V
Veronika • extended_group • nl
4
Pros:

The staff team was helpful

Cons:

We had ants in our bathroom, and the room had a smoke scent

2026-05-22 • via Nuitee
K
ktg1964 • couple • be
5
Passable
Pros:

La chambre (double) et la salle de bain spacieuses. Il y a un parking souterrain. Au resto une femme très gentille qui fait tout: barman, serveuse et cheffe de cuisine.

Cons:

Loin de la vieille ville. Terrasse mini. Il n’a pas de réfrigérateur. Un vieux pommeau de douche qui ne fonctionne pas correctement. La pièce était très chaude mais le climatiseur/chauffage ne fonctionne pas. Le garage souterrain donnant sur la rue – l'entrée très haut (attention si votre voiture est basse) et pas facile de manœuvrer dans les virages serrés. Si le personnel peut sourire un peu plus, cela ne ferra pas tort à personne.

2026-05-16 • via Nuitee
G
gino • extended_group • it
9
Ottimo relax
Pros:

Tutto

2026-05-15 • via Nuitee
G
gino • extended_group • it
9
Relax
Pros:

Rilassante

2026-05-15 • via Nuitee
Вълчо • solo_traveller • bg
10
2026-05-12 • via Nuitee
T
Teodor Petrica • solo_traveller • ro
8
2026-05-11 • via Nuitee
A
ANDREEA • family_with_children • ro
7
Pros:

Pretul a fost ok.

Cons:

Curatenia in camera, micul dejun foarte saracacios.

2026-05-10 • via Nuitee
K
Kris • solo_traveller • bg
4
2026-05-08 • via Nuitee
H
Holostenco • couple • md
7
totul a fost organizat bine
Pros:

perfect

Cons:

totul e ok

2026-05-07 • via Nuitee
G
Gabriel • solo_traveller • ro
10
Se poate mai bine
Pros:

Locația

Cons:

Curățenia

2026-05-02 • via Nuitee
M
Monica • couple • au
10
2026-04-30 • via Nuitee
P
Petka • family_with_children • bg
10
Супер
Pros:

Удобна локация, просторна стая и баня, супер е

Cons:

Нямаше такова

2026-04-30 • via Nuitee
Мария • solo_traveller • bg
10
2026-04-29 • via Nuitee
H
Hellak • solo_traveller • fr
6
Pros:

L'accueil ; la proximité du centre-ville

Cons:

La salle de bain ; l'odeur de BBQ très prégnante

2026-04-28 • via Nuitee
V
Viajeros Asturias • solo_traveller • es
6
No se merecen ser hotel 3 estrellas ni la valoración
Pros:

El parking gratuito

Cons:

Hacía frío en la habitación,no funcionaba la calefacción ni había mantas. Nos dieron más mantas y un calefactor pequeño. La ducha no tenia mampara y era pequeño el baño por lo que se mojaba hasta el rollo de papel higiénico. La cafetería donde te daban el desayuno tenía un servicio malísimo del personal, las dos veces que desayunamos no entendían ni hacían por entender que queríamos un café con leche grande. Al día siguiente por si acaso pedí yogur bebible y directamente ni me dió nada para beber. Encima no pude reclamarselo por qué desde que nos sirvió la comida hasta que nos fuimos desapareció, estuvimos solos en la cafetería, sin personal ni nadie...

2026-04-25 • via Nuitee
ИЛИАНА • family_with_children • bg
5
2026-04-19 • via Nuitee
I
Ivelina • couple • bg
8
2026-04-17 • via Nuitee
A
Anaïs • solo_traveller • gb
9
Pros:

Staff was really helpful and it's nice that there is a space to park in front of the hotel. Not sure how this works in full season but that was a great deal for me to be able to park freely. Room was great as well.

2026-04-17 • via Nuitee
P
PEDRO JOSE GARCIA VEGA • solo_traveller • es
7
2026-04-16 • via Nuitee
E
Elica • couple • bg
8
Приятен
Pros:

Нямам мнение за закуската, пропуснах я. Местоположението е топ.

Cons:

Захода към подземния паркинг прави паркирането там почти невъзможно, но при липса на външни паркоместа, наложително.

2026-04-16 • via Nuitee