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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Luggage storage
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Safety deposit box
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Tour desk
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Non-smoking throughout
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Daily housekeeping
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Beachfront
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Adult only
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
Review Highlights
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Property Description
Beachfront Paradise at Hotel Kay
Luxurious Amenities: Hotel Kay offers a hot tub, sun terrace, and air-conditioned rooms with private balconies and partial sea views. Enjoy free Wi-Fi, flat-screen cable TV, and a safe in each room, along with complimentary toiletries in the bathrooms.
Prime Location: Situated next to the beach and a short walk from the vibrant 5th Avenue, Hotel Kay provides easy access to a variety of shops, restaurants, and bars. Explore the lively atmosphere and immerse yourself in the local culture.
Convenient Accessibility: With proximity to Playa del Carmen Bus Station, Cozumel Island ferry terminal, and Cancun International Airport, Hotel Kay ensures a seamless travel experience for guests. Book your stay now and indulge in a beachfront getaway at Hotel Kay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Ubicación
El.olor a zargaso
Location and nice staff
It seems very ran down, on our room there were some missing curtains or scratched so literally we were woke up with sunrises. No hot water either
Ubicación, espacio del cuarto y el roof
Limpieza y le hace falta manto al baño
Ubicacion
No hay elevador
Ubicación
Muy antiguo y falta de mantencion
la cercania a todo, plya, comercios, restaurantes y medios de trasporte
el trato de la gente de recepcion, y que estan algo austeras las habitaciones, ademas que me hicieron un costo extra que no esta especificado en la aplicacion
Location is excellent
Junior suite had excellent beach views. The place is right at the beach
When we raised that our shower had no water, no pressure or no shower head they did fix it within 24 hours.
The aircon doea not work ao absolutely boiling. The bathroom in the junior suite was so run down . The water prwssure doesnt work. Cant shower. Facility is old.
Old building. Bad odor in the room.
Staff friendly. Room comfortable. Location perfect and extra special.
Wanted to stay longer...
La ubicación excelente
No funcionaba la tina de hidromasaje, falta reparar detalles en las ventanas para abrirlas con confianza
Es una buena opcion para poco presupuesto, lo mejor es su ubicación y la verdad la calle esta super tranquila, no hay problema de musica y tambien la quinta avenida y el muelle estan literal cerquisima. Todos son muy amables
Hay varios detalles en la habitacion causados por el desgaste pero es pasable dado el precio la verdad. Es buen relacion calidad yprecio,
El lugar está viejo, descuidado y sucio. El precio por ese hotel esta muy por encima de lo que debería ser. El mobiliario viejo y el baño olía mal. No lo recomiendo para nada!
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