Best Western Hotel Principe di Lampedusa

Hotels
Best Western
9.2 (306 reviews)
Piazza Cassa Di Risparmio; 17 , Palermo , it

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Cons:
Parking difficulties
Noise issues
Inadequate breakfast

Categories

Cleanliness
9.25
Room was very clean with good hygiene standards as indicated in multiple reviews.
Service
9.72
Guests frequently mention the friendliness and helpfulness of the staff.
Location
10
Multiple reviews highlight the excellent central location of the hotel.
Room Quality
8.71
Some reviews note issues like soundproofing and basic decor, lowering the score.
Amenities
8.74
Amenities received mixed feedback, particularly the air conditioning and bar fridge.
Value for Money
8.7
Prices considered high for the value received, especially with some amenity issues.
Food and Beverage
8.75
Breakfast was mentioned positively by some but considered inadequate by others.
Overall Experience
9.74
Overall experience was positive, with guests expressing satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:38

Property Description

Luxurious Accommodation in Palermo

Concierge Services and Shared Lounge: Enjoy personalized assistance and relax in the inviting shared lounge.

Modern Amenities: Stay connected with free WiFi, indulge in room service, and benefit from a 24-hour front desk.

City Views and Comfortable Rooms: Some units feature a charming patio with city views, while all air-conditioned rooms offer a range of amenities for a comfortable stay.

Experience the best of Palermo at Best Western Hotel Principe di Lampedusa. Book now for a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 306 reviews
Cleanliness: 9.25
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 8.74
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.74
J
Junya solo_traveller sk
9
2026-07-18 via Nuitee
K
Karina couple dk
9
Pros:

Central located, very spacious room and very helpful staff

2026-07-16 via Nuitee
Z
zeynep bige couple tr
10
2026-07-16 via Nuitee
J
James couple us
9
Terrific friendly staff, great location (central but quieter than the main streets), nice clean room
2026-07-15 via Nuitee
N
Niki couple gb
8
Loved Palermo , people lovely , food great such an interesting place
Pros:

Great location, good size room comfortable bed

Cons:

Shower base leaked , wet floor around toilet .
Air conditioning did not seem to work, set on one temperature

2026-07-10 via Nuitee
R
Roberto couple it
9
Molto bene, ma fate delle docce vere e non vasche da bagno adattate. E rinnovate i materassi.
Pros:

Personale gentile e accogliente. Camera spaziosa e pulita.

Cons:

La doccia adattata dentro una vecchia vasca non è una soluzione accettabile in un hotel di questo livello.
I materassi troppo usati sono troppo molli.

2026-07-06 via Nuitee
D
Domenico extended_group it
8
2026-07-06 via Nuitee
G
girolama alessandra couple it
10
2026-07-05 via Nuitee
M
Michelle solo_traveller ch
9
Nice hotel in a lovely central area
Pros:

Central yet quiet location, spotless clean, very kind and helpful staff.

Cons:

A bit basic services for a 4stars hotel.

2026-07-04 via Nuitee
M
Maria Jesus extended_group es
9
Cons:

L’hotel està a la zona restringida d’accés amb cotxe, i només ofereixen passi pel dia d’arrbada i de sortida. Caldria possibilitar aparcament a
prop i facilitar accés amb cotxe fins l’hotel

2026-06-29 via Nuitee
C
Cindy couple us
10
2026-06-24 via Nuitee
B
Björn couple de
5
2026-06-24 via Nuitee
A
Alec solo_traveller us
9
2026-06-22 via Nuitee
L
luca family_with_children it
8
2026-06-21 via Nuitee
S
silvia ferlini couple br
10
Pros:

Hotel bem localizado, limpo e equipe atenciosa

2026-06-09 via Nuitee
O
Olanda extended_group pt
9
Se um dia voltar a Palermo, será para este hotel.
Pros:

A hospitalidade dos funcionários. Foram fantásticos, sobretudo na preocupação em proporcionar as melhores condições à minha mãe que tem dificuldades de locomoção.
A limpeza e as condições dos quartos.

2026-06-08 via Nuitee
T
Travelmuch024 Family
6
Average BW stay
Pros:

Nothing great. The rooms are clean and modern. Breakfast is nice and the women working it are very thoughtful. The front desk staff is nice enough, but some have very limited English skills and the ones we dealt with were also inexperienced. Our refrigerator didn't work at all and when we reported it after the first night we were told that they would have to contact "administration" the next day to determine what to do, and we never heard anything. We had a triple deluxe room and asked to have the beds as far apart as possible, but they were right next to each other and we when we asked about it, we were told the rooms are all the same despite the fact that one of the ones pictured on the website is substantially a larger space than the others. We were also given an accessible room, which we didn't need or request. Finally, there is no parking here, or a bar for that matter, despite what it says on the website. All they do is direct you to one of the private lots near the hotel, and it's a bit of a circus there. When we asked about parking before arriving, they simply deflected and said they would give us the "details" when we arrived. It's a nice enough stay, but not for the price and the lack of service and parking.

2026-06-01 via Tripadvisor
N
NMontanari solo_traveller it
6
Bella posizione, il resto è migliorabile.
Pros:

Posizione

Cons:

Staff.
Il primo giorno non si è visto nessuno alla colazione per una buona decina di minuti, stavano discutendo in cucina.
Il secondo giorno siamo stati lasciati fuori dall'Hotel alle 3 del pomeriggio per quasi 5 minuti perché la receptionist dovendo andare in bagno ha chiuso letteralmente le porte dell'albergo.

2026-05-31 via Nuitee
E
Erik couple ca
10
2026-05-30 via Nuitee
A
Alberto solo_traveller it
9
2026-05-23 via Nuitee