Best Western Hotel Principe di Lampedusa

Hotels
Best Western
9.2 (294 reviews)
Piazza Cassa Di Risparmio; 17 , Palermo , it

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Cons:
Parking difficulties
Noise issues
Inadequate breakfast

Categories

Cleanliness
9.25
Room was very clean with good hygiene standards as indicated in multiple reviews.
Service
9.72
Guests frequently mention the friendliness and helpfulness of the staff.
Location
10
Multiple reviews highlight the excellent central location of the hotel.
Room Quality
8.71
Some reviews note issues like soundproofing and basic decor, lowering the score.
Amenities
8.74
Amenities received mixed feedback, particularly the air conditioning and bar fridge.
Value for Money
8.7
Prices considered high for the value received, especially with some amenity issues.
Food and Beverage
8.75
Breakfast was mentioned positively by some but considered inadequate by others.
Overall Experience
9.74
Overall experience was positive, with guests expressing satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:38

Property Description

Luxurious Accommodation in Palermo

Concierge Services and Shared Lounge: Enjoy personalized assistance and relax in the inviting shared lounge.

Modern Amenities: Stay connected with free WiFi, indulge in room service, and benefit from a 24-hour front desk.

City Views and Comfortable Rooms: Some units feature a charming patio with city views, while all air-conditioned rooms offer a range of amenities for a comfortable stay.

Experience the best of Palermo at Best Western Hotel Principe di Lampedusa. Book now for a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 294 reviews
Cleanliness: 9.25
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 8.74
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.74
T
Travelmuch024 Family
6
Average BW stay
Pros:

Nothing great. The rooms are clean and modern. Breakfast is nice and the women working it are very thoughtful. The front desk staff is nice enough, but some have very limited English skills and the ones we dealt with were also inexperienced. Our refrigerator didn't work at all and when we reported it after the first night we were told that they would have to contact "administration" the next day to determine what to do, and we never heard anything. We had a triple deluxe room and asked to have the beds as far apart as possible, but they were right next to each other and we when we asked about it, we were told the rooms are all the same despite the fact that one of the ones pictured on the website is substantially a larger space than the others. We were also given an accessible room, which we didn't need or request. Finally, there is no parking here, or a bar for that matter, despite what it says on the website. All they do is direct you to one of the private lots near the hotel, and it's a bit of a circus there. When we asked about parking before arriving, they simply deflected and said they would give us the "details" when we arrived. It's a nice enough stay, but not for the price and the lack of service and parking.

2026-06-01 via Tripadvisor
N
NMontanari solo_traveller it
6
Bella posizione, il resto è migliorabile.
Pros:

Posizione

Cons:

Staff.
Il primo giorno non si è visto nessuno alla colazione per una buona decina di minuti, stavano discutendo in cucina.
Il secondo giorno siamo stati lasciati fuori dall'Hotel alle 3 del pomeriggio per quasi 5 minuti perché la receptionist dovendo andare in bagno ha chiuso letteralmente le porte dell'albergo.

2026-05-31 via Nuitee
E
Erik couple ca
10
2026-05-30 via Nuitee
A
Alberto solo_traveller it
9
2026-05-23 via Nuitee
P
Peter couple gb
10
Great stay
Pros:

Friendly staff & location

Cons:

Nothing

2026-05-20 via Nuitee
F
Felix solo_traveller ar
8
Pros:

La limpieza y ubicación del hotel.

Cons:

El desayuno es muy básico, no acorde a la categoría del hotel.

2026-05-19 via Nuitee
R
Regina Aparecida Da Costa family_with_children br
10
Hotel Excelente!
Pros:

Excelente hotel, atendimento, limpeza, localização e café da manhã maravilhoso, vale a pena, tudo preparado com muito esmero.
Nota 10 .
Gratidão 🙏

Cons:

Não deixou nada a desejar.

2026-05-19 via Nuitee
J
Julie solo_traveller us
8
A good, solid, well-located option, a little pricey
Pros:

Large room, two sets of French doors & balcony, loads of natural light. Large bathroom, good water pressure.

Helpful desk staff

Location v good - on the edge of busy tourist area but quiet location - though Saturday night there was noise from nearby bar until 4am.

Cons:

Nowhere to sit & put on makeup or dry hair

Overhead lights were brutal with no dimmers

A bit sterile & bland

2026-05-19 via Nuitee
D
diana solo_traveller it
10
Palermo con amiche
Pros:

La posizione centralissima, servizio eccellente, staff e reception di una gentilezza e professionalità ottima, colazione abbondante e varia, camere pulite e spaziose. Perfetto!

Cons:

Nulla

2026-05-18 via Nuitee
L
Laurent couple fr
10
Très central, très soigné, personnel très agreable
Pros:

Petit déjeuner impeccable
Emplacement central pour visiter palerme à piedr

Cons:

Pas de critique

2026-05-16 via Nuitee
R
Roman couple md
9
Pros:

Very nice location, close to historical places, and touristic area. Clean, new hotel with great team !

2026-05-11 via Nuitee
A
Antje couple de
9
2026-05-10 via Nuitee
M
Maxime couple ch
7
2026-05-02 via Nuitee
K
Kay couple ca
10
Great hotel in a great location!
Pros:

1) proximity to sights
2) safe area
3) clean spacious room
4) helpful staff

Cons:

Nothing

2026-04-30 via Nuitee
P
Peter couple gb
10
Great
Pros:

Location & friendly helpful staff

Cons:

Nothing

2026-04-25 via Nuitee
M
Marius Ciorica couple ch
10
2026-04-23 via Nuitee
R
Richard couple us
10
Recommended but would be exponentially better with a nespresso in the room
Pros:

Excellent staff, comfortable room and great location

Cons:

Only instant “powdered” coffee available in the room, thankfully there is a great little cafe right outside of the hotel entrance.

2026-04-17 via Nuitee
S
Stuart couple it
8
2026-04-13 via Nuitee
J
Johannes extended_group dk
10
2026-04-05 via Nuitee
M
Mimoza family_with_children at
10
2026-04-04 via Nuitee