WoodSpring Suites Carol Stream - Chicago

Hotels
•
WoodSpring
8 (227 reviews)
1160 North Gary Ave , Carol Stream , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Accommodating staff
Cons:
Dirty rooms
Noisy environment

Categories

Cleanliness
6.96
Numerous mentions of dirty rooms and odor problems.
Service
9.43
Mixed reviews on service; some positive but significant negative experiences reported.
Location
8.97
Location might be in a decent area but affected by noise and disturbances.
Room Quality
7.92
Various mentions of worn furniture and issues with given rooms.
Amenities
7.95
Lack of basic amenities and high costs for others.
Value for Money
7.91
Several reviews mention the price being high relative to quality.
Food and Beverage
6.96
No breakfast and additional charges for coffee.
Overall Experience
7.93
Overall negative sentiment with multiple concerning reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:49

Property Description

Convenient Location
Located in Carol Stream, WoodSpring Suites Carol Stream - Chicago offers easy access to popular attractions like Union Station and Willis Tower, making it an ideal choice for travelers looking to explore the city.

Non-Smoking Property
Enjoy a comfortable stay in our non-smoking property, ensuring a fresh and clean environment for all guests.

Proximity to Airport and Universities
With DePaul University just 50 km away and Chicago O'Hare International Airport a short 24 km drive, our hotel provides convenience for both academic visits and air travelers.

Book your stay at WoodSpring Suites Carol Stream - Chicago for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and costs USD 3 per 24 hours.

Location

Guest Reviews

8
Based on 227 reviews
Cleanliness: 6.96
Service: 9.43
Location: 8.97
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 7.93
C
Catchings • couple • us
8
2026-07-03 • via Nuitee
T
Travis • solo_traveller • us
1
Go elsewhere
Pros:

Staff was nice

Cons:

Room has tv but no remote so you’ll fall asleep to trap music from neighboring rooms.
Shutters were broken. No blinds. Parking lot lights all night.
No toiletries.
No staff on site after 10pm.
Gets loud after 10pm.
Entire building reeks of weed.

2026-06-29 • via Nuitee
O
Oscar • couple • us
10
2026-06-26 • via Nuitee
J
John • solo_traveller • us
2
Never again!
Pros:

The only bright spot of our visit was the gentleman who checked us in and out. He also brought us two lights that were missing in the bathroom.

Cons:

This place needs a DEEP cleaning from top to bottom. There was a stickiness on almost every surface. The toilet seat was loose and wobbly. The bed was so close to the wall that I couldn't hardly get in it. The room needs a paint job. Detritus in the hallways made it appear dirty and needed to be cleaned and vacuumed. We departed a day early because we couldn't put up with the filth.

2026-06-23 • via Nuitee
C
Cynthia • solo_traveller • us
4
Price good, but wouldn’t stay there again.
Pros:

Location was excellent and GM, Bree, was amazing!! Remembered my name from out first encounter.

Cons:

Room wasn’t clean - strewn with styrofoam particles that were never swept up. Floor was also sticky. Back security door lock broken, so always open. Bed high and mattress slipped off the frame when we tried to get in the bed!

2026-06-08 • via Nuitee
O
Oscar • couple • ve
9
2026-06-05 • via Nuitee
J
Jack • solo_traveller • us
10
Pros:

The staff is great and the rooms are very comfortable

2026-06-04 • via Nuitee
J
Jack • solo_traveller • us
10
2026-06-04 • via Nuitee
R
Rajkumar • solo_traveller • us
4
Pros:

Room

Cons:

Customer service people poor work performance.

2026-06-01 • via Nuitee
E
Ellen • family_with_children • us
8
2026-06-01 • via Nuitee
J
Jack • solo_traveller • us
9
2026-05-25 • via Nuitee
J
jair • solo_traveller • pa
10
2026-05-22 • via Nuitee
T
Thomas • couple • us
7
2026-05-21 • via Nuitee
C
Carlos • couple • us
1
2026-05-18 • via Nuitee
K
Kelvin • solo_traveller • us
10
2026-05-16 • via Nuitee
A
Atai • solo_traveller • us
10
2026-05-15 • via Nuitee
K
Kelvin • solo_traveller • us
10
Pros:

Everything

2026-05-14 • via Nuitee
K
Kelvin • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-05-14 • via Nuitee
B
Bowman • family_with_children • us
1
Horrible
Pros:

No breakfast was available. As no extra lining. Bathroom sink leaking

Cons:

The whole overall experience

2026-05-14 • via Nuitee
D
Debra • solo_traveller • us
8
Pros:

Nice refrigerator, microwave. Would have liked 2 nightstands with 1 bed. But did okay.

Cons:

Little noisey late at night with doors slamming. Not really enough to complain though. Still slept well.

2026-05-12 • via Nuitee