WoodSpring Suites Carol Stream - Chicago

Hotels
•
WoodSpring
8 (239 reviews)
1160 North Gary Ave , Carol Stream , us
+1 630-517-0909

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Accommodating staff
Cons:
Dirty rooms
Noisy environment

Categories

Cleanliness
6.96
Numerous mentions of dirty rooms and odor problems.
Service
9.43
Mixed reviews on service; some positive but significant negative experiences reported.
Location
8.97
Location might be in a decent area but affected by noise and disturbances.
Room Quality
7.92
Various mentions of worn furniture and issues with given rooms.
Amenities
7.95
Lack of basic amenities and high costs for others.
Value for Money
7.91
Several reviews mention the price being high relative to quality.
Food and Beverage
6.96
No breakfast and additional charges for coffee.
Overall Experience
7.93
Overall negative sentiment with multiple concerning reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:49

Property Description

Convenient Location
Located in Carol Stream, WoodSpring Suites Carol Stream - Chicago offers easy access to popular attractions like Union Station and Willis Tower, making it an ideal choice for travelers looking to explore the city.

Non-Smoking Property
Enjoy a comfortable stay in our non-smoking property, ensuring a fresh and clean environment for all guests.

Proximity to Airport and Universities
With DePaul University just 50 km away and Chicago O'Hare International Airport a short 24 km drive, our hotel provides convenience for both academic visits and air travelers.

Book your stay at WoodSpring Suites Carol Stream - Chicago for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8
Based on 239 reviews
Cleanliness: 6.96
Service: 9.43
Location: 8.97
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 7.93
N
Nimeshkumar • family_with_children • us
1
There were no fatalities which I expected
Pros:

There was no break fast and I am vegun

Cons:

Many things

2026-09-10 • via Nuitee
G
Gilbert • solo_traveller • us
6
7 out 10.
Pros:

Mostly clean, pretty good on sound reduction. Close by to local shops. Staff had me checked in early.

Cons:

Ants in the bed, like a good amount. The bathroom light stayed on for 30 seconds and then turned off. Motion sensors nonsense.

2026-08-31 • via Nuitee
J
JTolentino • solo_traveller • us
7
2026-08-30 • via Nuitee
A
Anderson • solo_traveller • us
6
2026-08-29 • via Nuitee
R
Rivera • solo_traveller • us
6
Pros:

clean

Cons:

na

2026-08-24 • via Nuitee
G
Giovanni • couple • us
7
2026-08-22 • via Nuitee
M
Margaret • solo_traveller • us
6
So-so
Cons:

It was a very nice place except for the chair in my room. It was disgusting. It looked someone let a cat attack it with their claws. Also, felt insulted because I had to dispose of my trash?!?!?! Also did not provide breakfast for the guests.

2026-08-17 • via Nuitee
W
Wahing • solo_traveller • us
7
2026-08-16 • via Nuitee
A
Anderson • solo_traveller • us
7
2026-08-16 • via Nuitee
B
Bin • couple • us
10
2026-08-04 • via Nuitee
A
Abhishek • solo_traveller • in
1
AVOID!!!
Pros:

Staff Behavior

Cons:

Worst One to choose, They dont provide basic facilities, No Shampoo in bathroom, No Room cleaning unless you stay for 14 nights, yes FOURTEEN NIGHTS, No phone/intercom, NO Staff available from 5 am - 9 am ,No Coffee obviously no Food !!

2026-08-04 • via Nuitee
K
Kenneth • couple • us
5
Good to crash at but wouldn't go back.
Pros:

Clean but that was about it.

Cons:

No hand or body soap, only shampoo. No Kleenex. Only 2 bath towels and 2 wash cloths, no hand towels. Noisy, guy/gal walking their dog at 2 am. No bottled water anywhere in the hotel. No breakfast.

2026-07-21 • via Nuitee
L
Lalit • solo_traveller • au
2
2026-07-20 • via Nuitee
O
Oscar • couple • us
10
2026-07-16 • via Nuitee
G
Gruia • couple • us
10
2026-07-16 • via Nuitee
C
Catchings • couple • us
8
2026-07-03 • via Nuitee
T
Travis • solo_traveller • us
1
Go elsewhere
Pros:

Staff was nice

Cons:

Room has tv but no remote so you’ll fall asleep to trap music from neighboring rooms.
Shutters were broken. No blinds. Parking lot lights all night.
No toiletries.
No staff on site after 10pm.
Gets loud after 10pm.
Entire building reeks of weed.

2026-06-29 • via Nuitee
O
Oscar • couple • us
10
2026-06-26 • via Nuitee
J
John • solo_traveller • us
2
Never again!
Pros:

The only bright spot of our visit was the gentleman who checked us in and out. He also brought us two lights that were missing in the bathroom.

Cons:

This place needs a DEEP cleaning from top to bottom. There was a stickiness on almost every surface. The toilet seat was loose and wobbly. The bed was so close to the wall that I couldn't hardly get in it. The room needs a paint job. Detritus in the hallways made it appear dirty and needed to be cleaned and vacuumed. We departed a day early because we couldn't put up with the filth.

2026-06-23 • via Nuitee
C
Cynthia • solo_traveller • us
4
Price good, but wouldn’t stay there again.
Pros:

Location was excellent and GM, Bree, was amazing!! Remembered my name from out first encounter.

Cons:

Room wasn’t clean - strewn with styrofoam particles that were never swept up. Floor was also sticky. Back security door lock broken, so always open. Bed high and mattress slipped off the frame when we tried to get in the bed!

2026-06-08 • via Nuitee