Tru by Hilton Amarillo West

Hotels
•
Tru by Hilton
9 (702 reviews)
2202 S. Soncy Road , Amarillo , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Comfortable beds
Convenient location
Cons:
Noise from air conditioning
Breakfast timing issues

Categories

Cleanliness
9.33
Rooms were described as clean and pleasant, contributing to a positive perception.
Service
9.3
Staff were frequently noted as friendly and helpful, enhancing the overall experience.
Location
8.84
Generally convenient and accessible, though some reviews noted it was further away than desired.
Room Quality
8.79
Rooms described as comfortable and spacious, though some issues with air conditioning noise were mentioned.
Amenities
8.82
Good amenities such as a pool table, coffee availability, and quality breakfast options were highlighted.
Value for Money
9.28
Guests felt they received good value for the price, especially with positive feedback on breakfast and comfort.
Food and Beverage
8.33
Breakfast was generally praised but some wished it had started earlier.
Overall Experience
9.3
Overall positive experiences with minor complaints that didn't significantly detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:03

Property Description

Modern Accommodation with Fitness Center:
Experience a comfortable stay at Tru by Hilton Amarillo West, offering air-conditioned rooms with free WiFi and a fitness center for your convenience.

Cozy Rooms with Amenities:
Relax in our rooms featuring a seating area, flat-screen TV, and complimentary bed linen and towels, ensuring a pleasant and enjoyable stay.

Convenient Location and Helpful Staff:
Located just 10 km from Austin Park and with easy access to the airport, our non-smoking property also boasts a friendly reception team ready to assist you during your visit.

Book your stay at Tru by Hilton Amarillo West for a seamless and enjoyable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 702 reviews
Cleanliness: 9.33
Service: 9.3
Location: 8.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
T
Tiffani • couple • us
1
I will not stay here ever again!
Pros:

The front of house staff was nice .

Cons:

The rooms were discussing! After moving rooms to finally get another not much cleaner than the first.

2026-02-09 • via Nuitee
K
kevin • couple • us
9
Breakfast was less than desired , no yogurt
2026-02-08 • via Nuitee
R
Robert • family_with_children • us
10
2026-01-29 • via Nuitee
M
Matthew • family_with_children • us
10
2026-01-24 • via Nuitee
L
Les • couple • us
6
Dot think I will stay at TRU in the future.
Pros:

The small concrete of TRU in not good, especially for bigger people.

Cons:

Just to small.

2026-01-20 • via Nuitee
T
Thomas • couple • us
9
2026-01-20 • via Nuitee
C
Christina • solo_traveller • us
10
Overall very nice.
Pros:

All staff very friendly and accommodating. I really appreciated the blinds and how well light was contained. Also the exercise area and water filter were greatly appreciated.

Cons:

No complaints.

2026-01-20 • via Nuitee
S
santosh • couple • us
8
2026-01-20 • via Nuitee
L
Lisa • couple • us
10
First time staying at a Tru by Hilton but it will not be the last. Great hotel.
Pros:

There was a good selection. Hot food could have been a bit warmer but it tasted good. Coffee was great. Times were good. Well laid out.

Cons:

It was further away from where we wanted to stay but it was a great place to stay so it was worth the drive.

2026-01-20 • via Nuitee
D
David • couple • us
8
2026-01-19 • via Nuitee
L
Liz • couple • us
9
2026-01-19 • via Nuitee
L
Luz • family_with_children • us
10
2026-01-19 • via Nuitee
L
Leslie • couple • us
10
2026-01-19 • via Nuitee
K
Kyle • family_with_children • us
9
A little small, but still very good!
Pros:

A lot to like! Breakfast was very good by hotel standards. Room was clean and quiet. Staff was VERY friendly and helpful. Can't speak highly enough of their staff.

Cons:

Room was a little small and didn't leave a lot of space for a family traveling with little ones but no real complaints otherwise.

2026-01-19 • via Nuitee
D
Doris • family_with_children • us
10
I love it
Pros:

Everything

Cons:

Na

2026-01-19 • via Nuitee
E
Erica • solo_traveller • us
9
2026-01-19 • via Nuitee
S
Stephanie • extended_group • us
10
2026-01-19 • via Nuitee
A
Anne • family_with_children • us
10
2026-01-19 • via Nuitee
J
Jim • solo_traveller • us
9
Would stay there again.
Pros:

It was clean, nice, modern. Had my dog and was given room on first floor, so very nice. Thanks.

2026-01-15 • via Nuitee
O
Oston • couple • us
9
Our stay was only one night but we thoroughly enjoyed it.
Pros:

Location, level of cleanliness, and how friendly the staff was

Cons:

Room was a little too small.

2026-01-15 • via Nuitee