Tru by Hilton Amarillo West

Hotels
•
Tru by Hilton
9 (782 reviews)
2202 S. Soncy Road , Amarillo , us
+1 806-803-7202

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Comfortable beds
Convenient location
Cons:
Noise from air conditioning
Breakfast timing issues

Categories

Cleanliness
9.33
Rooms were described as clean and pleasant, contributing to a positive perception.
Service
9.3
Staff were frequently noted as friendly and helpful, enhancing the overall experience.
Location
8.84
Generally convenient and accessible, though some reviews noted it was further away than desired.
Room Quality
8.79
Rooms described as comfortable and spacious, though some issues with air conditioning noise were mentioned.
Amenities
8.82
Good amenities such as a pool table, coffee availability, and quality breakfast options were highlighted.
Value for Money
9.28
Guests felt they received good value for the price, especially with positive feedback on breakfast and comfort.
Food and Beverage
8.33
Breakfast was generally praised but some wished it had started earlier.
Overall Experience
9.3
Overall positive experiences with minor complaints that didn't significantly detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:03

Property Description

Modern Accommodation with Fitness Center:
Experience a comfortable stay at Tru by Hilton Amarillo West, offering air-conditioned rooms with free WiFi and a fitness center for your convenience.

Cozy Rooms with Amenities:
Relax in our rooms featuring a seating area, flat-screen TV, and complimentary bed linen and towels, ensuring a pleasant and enjoyable stay.

Convenient Location and Helpful Staff:
Located just 10 km from Austin Park and with easy access to the airport, our non-smoking property also boasts a friendly reception team ready to assist you during your visit.

Book your stay at Tru by Hilton Amarillo West for a seamless and enjoyable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 782 reviews
Cleanliness: 9.33
Service: 9.3
Location: 8.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
L
Luis R • solo_traveller • us
10
2026-09-12 • via Nuitee
C
Chuck • solo_traveller • us
9
2026-09-10 • via Nuitee
D
David • couple • us
5
Will not stay there again
Pros:

Close to interstate

Cons:

Dirty, old, no cover over doors

2026-09-06 • via Nuitee
M
Marilou • family_with_children • us
7
2026-09-01 • via Nuitee
T
Terri • family_with_children • us
8
My new favorite hotel
Pros:

It’s like Hilton answered their customers questions.

Cons:

Bed was hard

2026-08-31 • via Nuitee
A
Ashwini • family_with_children • us
8
2026-08-27 • via Nuitee
C
Claire • solo_traveller • us
8
2026-08-25 • via Nuitee
J
Jaden • family_with_children • us
10
2026-08-06 • via Nuitee
R
Robert • family_with_children • us
3
Zero Chance Of Returning
Pros:

Location was great for travel.

Cons:

Property was one of the dirtiest major chain hotels we have recently stayed at. The hotel staff was friendly but overextended and management was obviously not keeping up with the cleanliness of the hotel. The front lobby was relatively clean but that ended at the elevator. Biggest spill/stain I’ve seen in a long time on the floor of the elevator and scuffs and scrapes and smears from a dirty cleaning rag on the wall of the elevator. Hallways were dingy/dirty and there was an obvious wad of human fur in the tub of our room. Headboard on one of the beds was smeared with something that looked like a poor attempt at cleaning had failed to get cleaned off. Window shade was inoperable due to broken mechanism but at least the air conditioner worked. We were exceptionally disappointed and won’t be back when there are so many options in the area.

2026-08-02 • via Nuitee
F
Fabian • solo_traveller • us
10
Comforting and inviting place!
Pros:

Super clean and inviting!

Cons:

There’s nothing to dislike about it!

2026-08-02 • via Nuitee
S
shondah363 • Family
8
Great stop for families.
Pros:

This hotel is great for families. They have games, coloring books, pool, and giant connect four in the lobby. The breakfast is made to be fun with all kinds of toppings for yogurt, pancakes, and oatmeal.

2026-07-31 • via Tripadvisor
B
bradcK9034VD • Solo travel
10
Great experience
Pros:

One of the best hotel experiences I’ve ever had rooms are clean organized everything works, and the Room was nice and cold when I first arrived. Next time I’m in Amarillo I know exactly where I’ll be staying.

2026-07-23 • via Tripadvisor
R
Renaida • couple • us
9
2026-07-22 • via Nuitee
T
Terry • couple • us
8
It was okay for the night but lacked a few conveniences.
Pros:

Location and cleanliness

Cons:

Microwave is in lobby and not in rooms. The Pet fee is double any of the other hotels in that area.

2026-07-20 • via Nuitee
V
Victor • solo_traveller • us
8
2026-07-16 • via Nuitee
S
Sexton • couple • us
6
2026-07-09 • via Nuitee
E
Ellen • couple • us
10
Great stay after 8 hour drive from San Antonio
Pros:

Clean, easy to find, close to amenities

2026-07-09 • via Nuitee
L
Laurie • solo_traveller • us
10
2026-07-03 • via Nuitee
D
Donna • couple • us
9
Pros:

Very nice room and bathroom, comfortable bed and pillows

2026-06-20 • via Nuitee
C
charlesgD130JX • Business
10
Asked for room that I like and no questions ask the lady at the front desk just done it. Awesome people
Pros:

Best place to stay. Very clean and Natasha Lacey was the best.

2026-06-17 • via Tripadvisor