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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Valet parking
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Shuttle service (additional charge)
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Snack bar
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ATM/cash machine on site
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Lockers
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Indoor pool
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Shuttle service (free)
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Paid WiFi
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Outdoor furniture
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Sun loungers or beach chairs
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Steam room
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Amenities
The Hilton Rochester Mayo Clinic Area offers a range of luxurious amenities including a fitness centre, indoor pool, sauna, and hot tub. Guests can also enjoy the convenience of room service and a business centre during their stay.
Comfortable Accommodations
Each air-conditioned room at this 4-star hotel is equipped with a private bathroom, TV with cable channels, and a safety deposit box. The hotel ensures a cozy stay with complimentary bed linen and towels provided in all rooms.
Convenient Location
Located in Rochester, the Hilton is in close proximity to popular attractions such as the Plummer Building and Mayo Civic Center. With the Rochester International Airport just 13 km away, guests can easily access the hotel for a seamless travel experience.
Book your stay at Hilton Rochester Mayo Clinic Area for a luxurious and convenient experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in public areas and charges are applicable.
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Parking
Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for US$15 per person per night when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I am so disappointed with this hotel! I stayed here with my husband in March and everything was great. I returned in June for a two night stay and it was horrible! I am a Hilton Diamond member. At check-in I was told that there were no upgrades and I wasn’t offered access to the Concierge Lounge or breakfast. I asked about the lounge etc and was told that I didn’t qualify for those amenities. I called Hilton Honors and had them check with the hotel. They were told the same thing and the lady at the desk was extremely rude to them as well as me. I got to my room to discover that the A/C would not cool the room below 73 degrees and went up to 75 degrees during the day.. I was worn out after multiple dr visits the next day but finally asked for someone to fix the issue. After two visits the repairman stated that he couldn’t fix it. The front desk then offered me a different room (an upgrade none the less). It was 9 pm by now and I didn’t feel like packing my things to move. I’m very disappointed. After over 20 years as a Diamond member who has travelled all over the world, I have never been treated so badly.
Отель большой, чистый, удобно расположен. Есть крытый переход в здания Mayo клиники и торговую галерею с кучей ресторанчиков.
Вкусные завтраки в Benedict’s на втором этаже (работают с 6 утра)
Самое главное впечатление от поездки- удивительно хороший опыт в спа. Jenn сделала по-настоящему профессиональный массаж, что очень редко случается в спа при отелях.
Завтраки в основном ресторане на первом этаже. Маленький выбор горячего.
Service is consistently excellent!
N/A
Vallet team was especially friendly all weekend long.
When going to Rochester for the Mayo Clinic the last thing we expected was to go to our room and find it dirty( hair all over the bathroom floor and dirty shower). After traveling all day and wanting to settle in before going to Mayo for 2 days the last thing we wanted was to have to change rooms. But that’s what happened, we’ve stayed at this hotel for years and have decided after this experience we are not only done with this hotel but the Hilton brand. We have been loyalty members for a long time and feel that the Hilton hotels are not been kept up and the staff seems complacent. This opinion is based off this Rochester experience and the MSP location too.
It has been over two years since a Hilton property has agreed to provide me with a 4 pm checkout based upon my Diamond status. In addition, while this property has an Executive Lounge, breakfast is not offered in the Lounge and there was no offer for breakfast or a breakfast discount in the restaurant.
The valet service and the Pittsburgh Blue!
It was pretty expensive… but worth it for the skyway!
dIDN'T HAVE IT INCLUDED
Room Service on last day missed due to mixup about length of stay.
Nice location and great rooms with comfortable beds
Staff really kind. Room big and comfortable
Personeel was zeer vriendelijk en kamer was erg schoon. Tevens hadden ze transport service naar en van de Mayo clinic.
Ontbijt was ongezellig en vrij basic
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