Spa Hotel Dvoretsa

Hotels
8.3 (990 reviews)
8 Tosho Staikov Str. , Velingrad , BG
+359 88 999 9050

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good spa facilities
Multiple pools
Cons:
Poor food quality
Inattentive service

Categories

Cleanliness
7.69
Concerns about cleanliness and maintenance were highlighted, particularly regarding the pool and common areas.
Service
9.16
Mixed experience with service; some positive feedback about specific staff, but overall complaints about inattentiveness.
Location
9.2
Location near various amenities was appreciated, contributing positively to the experience.
Room Quality
7.65
Rooms described as small with quality issues affecting the overall comfort.
Amenities
9.68
Various spa facilities and pools were positively noted, providing good recreational options.
Value for Money
7.14
Guests felt misled about the hotel's star rating compared to their experience, citing high costs and poor value.
Food and Beverage
6.69
Breakfast offerings and food quality were heavily criticized, not meeting expectations for a 5-star hotel.
Overall Experience
9.16
Despite several complaints, certain aspects like spa facilities contributed positively to the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:34

Property Description

Luxurious Spa Centre:
Indulge in our exceptional spa treatments by highly qualified therapists, offering a unique experience in Bulgaria.

Elegant Rooms and Dining Options:
Relax in our comfortable rooms equipped with modern amenities and enjoy dining at our various restaurants, including an Italian option and a charming lobby bar.

Family-Friendly Facilities and Scenic Surroundings:
Unwind by the outdoor pool while your kids have a blast in the designated play areas. Enjoy stunning mountain views in the beautiful park setting, making your stay truly memorable.

Experience the ultimate relaxation and comfort at Spa Hotel Dvoretsa - book now for an unforgettable stay!

Important information:

Please note that pets will incur an additional charge of 35 BGN per day, per pet.

Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOF

Location

Guest Reviews

8.3
Based on 990 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 9.68
Value for Money: 7.14
Food and Beverage: 6.69
Overall Experience: 9.16
Силвия Зеркова • couple • bg
9
2026-11-03 • via Nuitee
D
Dimitar • couple • bg
10
Pros:

Water and spa

2026-11-02 • via Nuitee
N
Nergiz • family_with_children • tr
10
Pros:

Hotel merkezdeydi yürüme mesafesinde olması güzeldi.

2026-11-01 • via Nuitee
I
IOANNIS • solo_traveller • gr
7
Pros:

Η εξωτερική πισίνα με το μεταλλικό νερό είναι σούπερ

Cons:

Την προηγούμενη φορά που είχα έρθει στο βραδυνο φαγητό είχε ζωντανή μουσική!

2026-10-30 • via Nuitee
E
Enchev • couple • bg
10
Семейство
Pros:

Перфектното място за пълноценна почивка... Дори и с малки деца. Отлична локация, голям паркинг. Идеални условия за СПА, различни басейни... Добър фитнес. Тишина, чист въздух,около комплекса е борова гора, За да го усетиш трябва да го посетиш.

Cons:

Няма такова

2026-10-29 • via Nuitee
A
Albena • couple • bg
9
2026-10-27 • via Nuitee
Димитър • family_with_children • bg
9
2026-10-26 • via Nuitee
G
Galina • family_with_children • bg
10
Чудесно обслужване, вкусна храна за всеки, чудесни басейни.
Pros:

Всичко

2026-10-26 • via Nuitee
Милена • couple • bg
1
2026-10-21 • via Nuitee
G
Grozeva • couple • bg
8
2026-10-20 • via Nuitee
S
Stela • couple • bg
10
2026-10-20 • via Nuitee
T
Todorov • couple • bg
9
2026-10-17 • via Nuitee
S
Salim • family_with_children • bg
10
Pros:

Съотношението цена,обслужване и база е идеално.

2026-10-15 • via Nuitee
ЯВОР ВЕЛКОВ • solo_traveller • bg
9
2026-10-12 • via Nuitee
Цонка • solo_traveller • bg
10
2026-10-12 • via Nuitee
D
Daniela • couple • bg
10
2026-10-12 • via Nuitee
Тана • solo_traveller • bg
10
2026-10-11 • via Nuitee
T
Tsonev • solo_traveller • bg
9
Pros:

Всичко

2026-10-07 • via Nuitee
йордан • solo_traveller • bg
9
Pros:

Спа ,удобства,храна,басейн,персонал.

Cons:

Че има вана в банята ,въобще не е удобна,и няма тераса.

2026-09-13 • via Nuitee
T
Tsvetanka • solo_traveller • bg
9
2026-09-07 • via Nuitee