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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Children's playground
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Valet parking
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Outdoor pool
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Daily housekeeping
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Pool with view
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Toilet with grab rails
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Kid-friendly buffet
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Infinity pool
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Nightclub/DJ
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Spa/wellness center services
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Kids' pool
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Fence around pool
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Fitness classes
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Personal trainer
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Mobile app for room service
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Live music/performance
Review Highlights
Categories
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Property Description
Luxurious Amenities
JHL Solitaire Gading Serpong offers a range of upscale amenities including a restaurant, outdoor swimming pool, fitness centre, and a stylish bar.
Convenient Services
Guests can enjoy the convenience of a 24-hour front desk, airport transfers, room service, and complimentary high-speed WiFi throughout the property.
Prime Location
Located just 8 km from Indonesia Convention Exhibition, Swiss German University, and AEON Mall BSD City, our hotel provides easy access to key attractions in Serpong.
Experience comfort and luxury at JHL Solitaire Gading Serpong. Book your stay now for an unforgettable experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 12 years old stay for Rp 200,000 per person per night when using an existing bed.
People no matter the age stay for Rp 800,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Nice hotel. Get, at least, a junior suite. The lounge is very comfortable and you get access to that with any room that's junior suite or above. Service was good. Very friendly staff. I didn't particularly like their Long Island at the Italian restaurant but their dry aged beef was pretty tasty. Just ask beforehand what sauces they offer because I didn't particularly care for the sauce they gave me. But, the beef was good enough that it didn't need any sauce. Checkout was very fast. I'll go there again at some point. Solid place and unique layout. Pretty cool. Cheers.
1. Perfect location, highly recommended
2. The atmosphere is cozy and comfortable
3. Modern and well-maintained rooms
4. Outstanding value for the experience provided
5. Exceptional cleanliness throughout the property
6. The noise level was minimal
7. Excellent service
8. The amenities were top-notch
We leave with a good-heart! From the moment we step in, checking in, staying, until we checking out, overall it was a wonderful experience. Service is great, food is good, peaceful ambience, superb facilities and many more! Moreover, the workers were very humble as well, worth the price! Thank you JHL 😍
Everything was excellent!!
Thank you very much !!
Everything was awesome include chinese restaurant food, with spacious and comfort room. But The bad things are like shower water too slow/bit and pool was dirty.. The pool I think need to be cleaned every day.
It’s located in a good location.
The room is quite spacious.
The check-in and check-out process is quite easy and smooth.
What we love the most is the service & food.
All the staffs are very nice, friendly and helpful.
The food is varied and tasteful.
Staf hotel nya helpfull ,keep on the good work
I recently stayed at this hotel for a business meeting and was very impressed with the overall experience. The hotel offers a professional atmosphere that is ideal for business events.
The meeting facilities were well-equipped, with reliable high-speed Wi-Fi and conference rooms that were spacious, clean, and comfortable for productive discussions.
The staff were courteous, attentive, and highly responsive to our needs throughout the event. A special mention goes to Mas Okky, whose exceptional service made a significant difference. The check-in and check-out processes were efficient, and the team consistently accommodated our requirements, often anticipating our needs before they were even requested.
The guest rooms were comfortable, well-maintained, and equipped with complete amenities and facilities, providing a pleasant and restful stay after a full day of meetings.
Overall, I highly recommend this hotel for business meetings and corporate events due to its excellent facilities, outstanding service, and comfortable accommodations. ⭐⭐⭐⭐⭐
My kids were very happy and enjoyed the hotel’s facilities.
The beds were very comfortable, and the rooms and bathrooms were spotless.
There are plenty of playgrounds for my children to enjoy.
Especially the breakfast menu, which is very extensive and absolutely delicious.
The service was also very helpful and incredibly friendly.
Thank you, JHL Solitaire Gading Serpong.
May continue to grow and succeed.
Best regards.
AI
Great hotel and super clean and child friendly. Just the air freshner from the hotel is too strong. Breakfast was great, lot of choice
Excellent hotel with well appointed rooms, well equipped and modern gym and most importantly staff who are exceedingly polite and professional.
I had a really great experience staying at JHL Solitaire Gading Serpong. What stood out the most was the service — it was excellent from start to finish.
The staff were very friendly, helpful, and always ready to assist with anything I needed. Check-in was smooth and fast, and they made me feel welcomed right away. During my stay, every request was handled quickly and professionally.
The housekeeping team also did a great job keeping the room clean and comfortable every day. Even small details were taken care of, which made the experience feel more premium.
Overall, the service quality here is top-notch. If you’re looking for a hotel in Tangerang with great hospitality and attention to detail, this is definitely a strong choice.
Variety breakfast food/meals
Very strong air freshener throughout the hallways.
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