The Grace Hotel

Hotels
6.9 (827 reviews)
No.73 Jalan Pesta 1/3 No.73 Jalan Pesta 1/3, Jalan Bakri 84000 Muar, Johor, Malaysia , Muar , my

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Soundproof rooms
Barber/beauty shop
Daily housekeeping
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable rooms
Location
Cons:
Service issues
Amenities lack
Lift not available

Categories

Cleanliness
8.24
Clean comfort mentioned in reviews.
Service
4.71
Negative sentiment about the receptionist's behavior affects service quality.
Location
8.25
Proximity to nearby location noted positively.
Room Quality
8.2
Satisfactory room quality mentioned in the reviews.
Amenities
5.73
Small TV and no lift for elderly guests noted as drawbacks.
Value for Money
6.69
Overall a decent value, despite some issues.
Food and Beverage
6.64
Standard quality for this hotel tier.
Overall Experience
6.71
Generally satisfying experience with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-16 07:59

Property Description

Convenient Location
The Grace Hotel boasts a prime location within close proximity to popular attractions like St John's Fort and The Stadthuys, offering guests easy access to explore the city of Muar.

Comfortable Accommodation
Guests can enjoy comfortable stays in the hotel's air-conditioned rooms equipped with modern amenities such as flat-screen TVs, free WiFi, and free toiletries. The family rooms provide ample space for a relaxing stay.

Friendly Services
With a 24-hour front desk and room service, The Grace Hotel ensures that guests' needs are promptly met throughout their stay. The hospitable staff and cozy ambiance create a welcoming atmosphere for all visitors.

Book The Grace Hotel now to experience a delightful stay in Muar with excellent amenities and services offered.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 827 reviews
Cleanliness: 8.24
Service: 4.71
Location: 8.25
Room Quality: 8.2
Amenities: 5.73
Value for Money: 6.69
Food and Beverage: 6.64
Overall Experience: 6.71
D
Dato Vincent Sia • solo_traveller • my
4
就是空气气味不好。
Pros:

该有的都有。

Cons:

厕所马桶不时飘出臭味，走廊楼梯也是有不好闻的气味，空调很吵，床被感觉像没换那样有类似香港脚的气味。

2026-07-11 • via Nuitee
H
Hanis • family_with_children • my
5
2026-07-08 • via Nuitee
D
Dania • solo_traveller • my
7
Pros:

I like the room and the safety is so on top ah

Cons:

I just didn't expect the room was like that

2026-07-07 • via Nuitee
K
Kau • solo_traveller • my
10
Pros:

Clean and spacious

2026-07-07 • via Nuitee
A
Asri • family_with_children • my
5
2026-07-06 • via Nuitee
C
Christian • solo_traveller • de
9
Gutes Hotel für ne Nacht
Pros:

Gutes Hotel für ne Nacht. Sehr bequemes Bett und sehr leise. Personal war auch sehr freundlich.

Cons:

Alles war super

2026-07-04 • via Nuitee
S
siti • couple • my
5
2026-07-02 • via Nuitee
S
Sri Haleela • solo_traveller • my
8
Would come back.
Pros:

The room size is bigger than expected and hospitality is great. We reached the hotel at 12.30am and there's still a receptionist to attend to us.
There's water heater and coffee sachets in the room which is a nice surprise for the price.

Cons:

The room smells musty and water pressure is a slow.

2026-07-02 • via Nuitee
A
Aik Boon • solo_traveller • my
10
2026-07-01 • via Nuitee
V
Vheeny Venzz • solo_traveller • my
10
Pros:

Good

Cons:

Good service

2026-07-01 • via Nuitee
A
Ahmad • solo_traveller • my
9
2026-06-30 • via Nuitee
A
Aiman • couple • my
2
2026-06-29 • via Nuitee
F
Fatoni • couple • my
10
2026-06-29 • via Nuitee
A
Anna • couple • my
2
Consider to put iron in every room.
Pros:

Location is easy to access

Cons:

1) i found 1 2 cocroaches in my room
2) died cocroaches also there. Hm
3) room no iron. Only 1 at 1st floor . While my room was at 2nd floor. Please improve this so important because i need to leave my 2yrs old kid alone in room because need to iron clothes at 1st floor. Shit . Poor service.

2026-06-29 • via Nuitee
Y
yasmin • couple • my
10
2026-06-27 • via Nuitee
B
Bin Salleh • solo_traveller • my
10
2026-06-27 • via Nuitee
S
Sahrini • solo_traveller • my
10
Pros:

Cleanliness and good service

2026-06-21 • via Nuitee
N
nurul • solo_traveller • my
8
2026-06-21 • via Nuitee
N
Nurfariha • couple • my
7
Pros:

The price is super affordable and the space is nice

Cons:

The room had cigar odour and the sheet needs to be cleaned

2026-06-21 • via Nuitee
S
Shauqi • solo_traveller • my
6
2026-06-18 • via Nuitee