The Grace Hotel

Hotels
6.9 (721 reviews)
No.73 Jalan Pesta 1/3 No.73 Jalan Pesta 1/3, Jalan Bakri 84000 Muar, Johor, Malaysia , Muar , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Soundproof rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable rooms
Location
Cons:
Service issues
Amenities lack
Lift not available

Categories

Cleanliness
8.24
Clean comfort mentioned in reviews.
Service
4.71
Negative sentiment about the receptionist's behavior affects service quality.
Location
8.25
Proximity to nearby location noted positively.
Room Quality
8.2
Satisfactory room quality mentioned in the reviews.
Amenities
5.73
Small TV and no lift for elderly guests noted as drawbacks.
Value for Money
6.69
Overall a decent value, despite some issues.
Food and Beverage
6.64
Standard quality for this hotel tier.
Overall Experience
6.71
Generally satisfying experience with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-16 07:59

Property Description

Convenient Location
The Grace Hotel boasts a prime location within close proximity to popular attractions like St John's Fort and The Stadthuys, offering guests easy access to explore the city of Muar.

Comfortable Accommodation
Guests can enjoy comfortable stays in the hotel's air-conditioned rooms equipped with modern amenities such as flat-screen TVs, free WiFi, and free toiletries. The family rooms provide ample space for a relaxing stay.

Friendly Services
With a 24-hour front desk and room service, The Grace Hotel ensures that guests' needs are promptly met throughout their stay. The hospitable staff and cozy ambiance create a welcoming atmosphere for all visitors.

Book The Grace Hotel now to experience a delightful stay in Muar with excellent amenities and services offered.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 721 reviews
Cleanliness: 8.24
Service: 4.71
Location: 8.25
Room Quality: 8.2
Amenities: 5.73
Value for Money: 6.69
Food and Beverage: 6.64
Overall Experience: 6.71
C
choonhui • family_with_children • my
3
2026-03-14 • via Nuitee
E
Ema • couple • my
9
Pros:

saya memang akan pergi ke hotel ini sebab anak belajar di sana hotel ini selesa dan bersih dan

senang mencari kedai makan

2026-03-14 • via Nuitee
H
Halim • family_with_children • my
10
2026-03-07 • via Nuitee
N
Noor Effendi • family_with_children • my
7
Pros:

Aircond sejuk

Cons:

Bilik ada lipas, sinki mcm tersumbat, byk barang lusuh.

2026-03-07 • via Nuitee
N
Nazrul hisham • couple • my
8
2026-03-04 • via Nuitee
Z
Zack • family_with_children • my
9
2026-03-03 • via Nuitee
M
Mohd • family_with_children • my
1
2026-03-02 • via Nuitee
H
harmonie • family_with_children • my
8
2026-02-28 • via Nuitee
R
Raduan • family_with_children • my
5
2026-02-26 • via Nuitee
A
Athirah • family_with_children • my
7
2026-02-26 • via Nuitee
E
Ehsan • solo_traveller • my
10
2026-02-24 • via Nuitee
K
Keong86 • family_with_children • my
2
Cons:

毛巾好肮脏 床单不干净 半夜很多蚊子

2026-02-24 • via Nuitee
I
Ismanor Aizal • couple • my
3
2026-02-12 • via Nuitee
M
Mohamad • extended_group • my
8
Plesent & satisfying
Pros:

Clean comfort

Cons:

Nothing

2026-02-12 • via Nuitee
F
Fitri • couple • my
6
2026-02-10 • via Nuitee
C
Chua • family_with_children • my
5
2025-10-04 • via Nuitee
Z
Zusi • family_with_children • my
3
Receptionist biadap
Pros:

-

Cons:

Customer servis out, receptionist agak biadap ya. Dah tau minta transfer deposit inform awal kepada customer. Ini inform last minit call tak jawab, terus cancel booking. Bila call balik cakap tak jawab sebab tiada coverage terus receptionist sindir *akak datang dari Indon ke*. Sangat biadap ya bila bercakap tu. Kesian bos dapat pekerja macam ni.

2025-09-30 • via Nuitee
T
TicerWawa • family_with_children • my
8
2025-09-29 • via Nuitee
F
Fariza • family_with_children • my
7
2025-09-20 • via Nuitee
A
ayu • family_with_children • my
9
2025-09-19 • via Nuitee