The Onyx Apartment Hotel by NEWMARK

Hotels
•
Newmark Hotels, Reserves and Lodges
8.9 (2121 reviews)
57 Heerengracht Street , Cape Town , za

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Friendly staff
Good amenities
Cons:
Breakfast service issues
Poor air conditioning
Limited breakfast arrangement

Categories

Cleanliness
8.88
The rooms were mentioned as clean and very clean, indicating a positive sentiment.
Service
9.25
Most reviews praise the staff as professional, warm, and friendly, but some experiences were negative, affecting the overall sentiment.
Location
9.39
The central location was positively highlighted in multiple reviews, indicating high satisfaction.
Room Quality
8.84
Rooms were described as nice and comfortable, with some concerns regarding bathroom size.
Amenities
8.87
Amenities were generally well-received, although some specific features needed improvement.
Value for Money
8.33
Some reviewers found the hotel to be overpriced compared to the services received.
Food and Beverage
8.38
The breakfast experience was mentioned as limiting for guests, impacting overall sentiment.
Overall Experience
9.25
Overall, guests had a positive experience, but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:03

Property Description

Luxurious Accommodation with Spectacular Views
Located in Cape Town Foreshore, The Onyx offers modern units with free WiFi, kitchen, and flat-screen TV. Enjoy the convenience of onsite dining at MRKT, featuring locally sourced ingredients. Unwind at the terrace, outdoor pool, gym, and spa facilities.
Convenient Location and Nearby Attractions
Just steps away from CTICC and a short drive from Long Street, the hotel is centrally situated for business and leisure travelers. Explore nearby attractions like V&A Waterfront and Table Mountain.
Exceptional Dining and Wellness Experience
Indulge in fresh, artisanal meals at MRKT and take advantage of the deli for in-room cooking. Relax with spa services and stay active at the gym. Book now for a memorable stay at The Onyx!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for ZAR 850 per person per night when using an available extra bed.
    People 12 years old and over stay for ZAR 1,250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 2121 reviews
Cleanliness: 8.88
Service: 9.25
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 9.25
V
Vincent Gamuchirayi • couple • za
10
Great
Pros:

Excellent

Cons:

Nothing

2026-03-28 • via Nuitee
M
Matheus • couple • nl
8
Goede centrale plek in Kaapstad
Pros:

Ligging, ruimte,

2026-03-28 • via Nuitee
C
Charles • couple • ch
10
Awesome
Pros:

Good service and location. Breakfast is a treat.
Staff are lovely and friendly.

2026-03-25 • via Nuitee
M
Malesela • solo_traveller • za
4
2026-03-24 • via Nuitee
G
Griffiths • couple • gb
8
2026-03-23 • via Nuitee
F
Francisco Morais • solo_traveller • mz
7
2026-03-23 • via Nuitee
B
BARIŞ • family_with_children • tr
8
2026-03-22 • via Nuitee
Z
Zovuyo • solo_traveller • za
9
2026-03-22 • via Nuitee
T
Tamara • solo_traveller • nl
10
Comfortable, clean, excellent facilities and breakfast.
Pros:

The rooms are very comfortable, everything is super near, the staff were amazing and friendly, the facilities such as the gym, the spa and the lounge bar were excellent. The breakfast was also super delicious and worth adding! One of the better hotel experiences.

2026-03-22 • via Nuitee
C
Cécile • couple • fr
10
2026-03-21 • via Nuitee
M
Michael • solo_traveller • gb
10
Pros:

It felt like affordable luxury. The pricing was good for a clean, comfortable stay with excellent service and amenities.

2026-03-19 • via Nuitee
J
Jennette • couple • au
8
2026-03-18 • via Nuitee
R
Rene • couple • de
9
Pros:

Frühstück war klein aber alles zum satt werden vorhanden..hatten zimmer mit Balkon und Blick zum Tafelberg..einmalig schön ..

Cons:

Nichts ..

2026-03-18 • via Nuitee
J
Janette • extended_group • au
9
2026-03-17 • via Nuitee
P
Pascal • couple • de
8
Gute Location, 15-20 min zu fuss zur V&A Waterfront
Pros:

gute Lage , freundliches Personal , easy access zum bewachten Parkhaus mit direktem Zugang zum Hotel , umfangreiches Frühstück

Cons:

Nähe zum Aufzug etwas geräuschvoll am Tage , hat aber abends merklich
nachgelassen ! TV Programm und finden von selbigen ,umständlich , könnte verbessert werden

2026-03-16 • via Nuitee
C
Claudia • couple • de
9
Tolles Stadthotel
Pros:

Sehr gutes Frühstück, sehr freundliches Personal, gute Lage .

2026-03-16 • via Nuitee
M
Michael • couple • au
9
2026-03-15 • via Nuitee
L
Luc • couple • be
9
2026-03-15 • via Nuitee
N
Ngiap Chye • extended_group • sg
8
Pros:

The room layout.

Cons:

NIL

2026-03-14 • via Nuitee
Z
ZavN • solo_traveller • sg
9
2026-03-14 • via Nuitee