TownePlace Suites by Marriott College Park

Hotels
TownePlace Suites by Marriott
8.4 (230 reviews)
9620 Baltimore Avenue , College Park , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Non-smoking throughout
Board games/puzzles
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
7.73
Some guests reported unclean rooms and broken fixtures.
Service
9.2
Staff are described as friendly and professional, providing good support.
Location
8.74
Convenient location near University of Maryland and other amenities.
Room Quality
7.69
Some complaints about room issues, but generally acceptable.
Amenities
8.72
Kitchen amenities and on-site laundry facilities received positive mentions.
Value for Money
8.18
Decent value for the price, but unexpected parking fees were disappointing.
Food and Beverage
8.23
Breakfast received positive comments for variety and taste.
Overall Experience
8.7
Overall stay was satisfactory with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:38

Property Description

Modern Comforts and Convenience:
Experience a blend of modern comforts and convenience at TownePlace Suites by Marriott College Park. Our hotel offers free bikes, non-smoking rooms, and free WiFi throughout the property, ensuring a pleasant stay for all guests.

Amenities for a Seamless Stay:
Enjoy a hassle-free experience with our laundry facilities, free private parking, and a business centre available on-site. Our 24-hour front desk is always ready to assist you, making your stay as smooth as possible.

Explore Nearby Attractions:
Conveniently located near popular landmarks, our hotel is just a short distance away from attractions such as the National Gallery of Art, Supreme Court, and The National Mall. Book your stay now and discover the best of College Park.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 230 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.7
O
Oyindamola solo_traveller us
10
2026-04-18 via Nuitee
F
FamilyVs family_with_children us
9
Great short stay and perfect for our trip to see UMD!
Pros:

This hotel had clean, what seemed like new rooms. Even though we were on the first floor it was quiet and we rested well on the comfortable beds. Great water pressure in shower and plenty of hot water. It was very nice having the kitchenette.

Cons:

The lefthand turn off of Baltimore Avenue to enter the hotel is.... blood pressure raising!

2026-04-13 via Nuitee
V
Vicky family_with_children us
10
Great Location, Nice Rooms & Excellent Service
Pros:

great friendly customer service; nice size rooms; cleanliness

Cons:

Location is a bit off of UMD

2026-03-21 via Nuitee
D
Denise couple us
1
It was horrible and I want a full refund.
Cons:

The staff was rude and my hotel room was dirty I had to argue with staff to clean my room. Staff was rare present when I need assistance.

2026-03-13 via Nuitee
T
TAIMA family_with_children us
10
Gave me what I needed in my time of need
Pros:

The people were really attentive and genuine. They helped to make my stay and my situation bearable. The good thing was that it was in a good location, and things were easy to access.

Cons:

There wasn't much I didn't like. I think my biggest gripe came from food delivery services and coming to the right location. My other issue was that there was only one dryer.

2026-03-09 via Nuitee
V
Vicky couple us
10
Excellent location for all UMD activities and great value
Pros:

Convent location and clean rooms

2026-03-02 via Nuitee
S
Shauntrell extended_group us
9
Pros:

Staff

Cons:

Breakfast could be better

2026-01-19 via Nuitee
A
April extended_group us
8
Excellent value for a brief stay, as well as clean and comfortable.
Pros:

It was clean and modern, as well as very comfortable and lots of amenities. The location felt safe and was close to a lot of restaurants.

Cons:

No complaints!

2026-01-19 via Nuitee
A
Alas couple us
1
2026-01-01 via Nuitee
K
Kevin couple us
1
2025-12-07 via Nuitee
L
Lisa couple us
7
It was a good location to be near my mom’s apartment
Pros:

Location & kitchen in the room

Cons:

The cleaning service did not clean the shower or sweep the bathroom floor

2025-12-03 via Nuitee
K
Kelly family_with_children us
9
2025-11-29 via Nuitee
J
Jennifer family_with_children us
8
2025-10-30 via Nuitee
A
ANNE couple jm
8
Pros:

The room was pleasant. Breakfast was very good with a variety of items available.

2025-10-20 via Nuitee
H
Hollie family_with_children us
2
Disappointed and could have booked another location.
Pros:

Location

Cons:

Waited 15 minutes for front desk. Heating air unit was loud and not comfortable. Elevators not working and breakfast was gross.

2025-10-20 via Nuitee
D
Dionne
6
Pros:

Our first room was not clean but management relocated us to a new room.

2025-10-10 via Nuitee
C
Cynthia family
8
Pros:

Clean room.

2025-10-04 via Nuitee
J
Jeffrey
10
Pros:

Need to buy dishwashing soap for dishwasher. No oven. Otherwise kitchen is fine.

2025-10-04 via Nuitee
A
Allessandro couple us
9
2025-09-29 via Nuitee
M
Mercy partner
6
Pros:

My husband and I used to truly enjoy this property; however, since the change in management, the overall experience has noticeably declined. I want to emphasize that the staff has consistently been friendly and professional, which is the only reason I hesitated to leave this review.

Unfortunately, the issues since new management took over have been hard to ignore: the televisions no longer work, there is now a $10 parking fee, and the WiFi is extremely slow. During our most recent stay (September 12–14), we encountered broken fixtures in the shower, and the final straw was finding a roach in the bathroom.

This is disappointing given how much we used to love coming here. I hope management addresses these concerns, as the staff truly deserves better support.

2025-09-22 via Nuitee