Hotel Parque México at Condesa

Hotels
7.5 (136 reviews)
100 Avenida Nuevo León , Mexico City , mx

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Facilities

Non-smoking rooms
Safety deposit box
Tour desk
Soundproof rooms
Ironing service
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
Adult only
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Decor
Cons:
Noise
Service issues
Room quality

Categories

Cleanliness
7.14
Guests appreciated the cleanliness, but some mentioned discomfort due to noise and overall upkeep.
Service
7.61
Mixed feelings about service; some guests experienced issues but it was acknowledged as standard for this hotel tier.
Location
8.65
Many guests praised the location as very good and convenient.
Room Quality
6.6
Issues were noted with bedding quality and room amenities such as the lack of a mini fridge.
Amenities
7.13
Basic amenities were provided, but there were complaints regarding missing items like mini fridges.
Value for Money
8.09
Guests perceived reasonable value given the location, but some amenities were lacking.
Food and Beverage
7.14
Complimentary coffee was noted but lack of water was frustrating for guests.
Overall Experience
7.61
Overall feelings were mixed; while the location was great, persistent noise and various issues affected satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:44

Property Description

Luxurious Handmade Furniture and Natural Essences
Experience the charm of completely handmade furniture and natural essences perfuming each room at My Suites by Hotel Parque México at Condesa. The attention to detail in the decor ensures a truly luxurious stay for our guests.

Gourmet Dining and Live Music at "Turkana" Terrace
Savor the flavors of Mexican and international cuisine at our restaurant terrace, "Turkana," while enjoying gourmet cocktails, beer, and live music four times a week. Indulge in a delightful dining experience without leaving the comfort of the hotel.

Exclusive Concierge Services and Customized Tours
Benefit from our 24-hour front desk and concierge services that offer reservations to exclusive spots and organize culinary and historical tours. Discover Mexico City in a unique and personalized way with the help of our dedicated staff.

Book now and elevate your stay at My Suites by Hotel Parque México at Condesa.

Important information:

Please note that there is no air conditioning but the property offers air fans by request. All Special Requests are subject to availability and additional charges may apply.

Please note that does not accept cash.
During check in, property will request a deposit of $ 2,000 MXN for extra charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 136 reviews
Cleanliness: 7.14
Service: 7.61
Location: 8.65
Room Quality: 6.6
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 7.61
A
Alitzel • couple • mx
10
Pros:

El servicio de los recepcionistas

Cons:

Que no me pudieron ayudar con algunas situaciones de comida.

2026-02-25 • via Nuitee
C
Chris • solo_traveller • us
10
I don’t speak Spanish. The woman at the desk couldn’t speak English.
2026-02-24 • via Nuitee
G
Gurcharan • couple • ca
5
Pros:

Great location

Cons:

There are no windows. Rooms are not cleaned properly.

2026-02-23 • via Nuitee
P
Pablo • couple • es
8
2026-02-23 • via Nuitee
G
Georgina • couple • gb
9
Excellent place to stay in Mexico City - highly recommend
Pros:

Beautifully designed hotel in an excellent location. Great customer service - we arrived early but our room was already ready so the receptionist kindly allowed us to check-in early.

Cons:

The shower pressure / temperature kept changing but not a massive issue

2026-02-22 • via Nuitee
O
Olya • solo_traveller • us
10
Exceptional customer service
Pros:

The stuff is really welcoming, nice and super helpful. The customer service is amazing here. The room was clean with comfortable beds. It was quiet to sleep here. The location is very convenient, situated next to a beautiful park with lots of cafes and restaurants around, all walking distance. I would definitely recommend staying here.

Cons:

Nothing

2026-02-22 • via Nuitee
P
Paula • couple • us
9
Pros:

Great location, clean and friendly staff

Cons:

Some of the decor is risqué not children friendly.

2026-02-14 • via Nuitee
J
Jorge • solo_traveller • mx
8
2026-01-31 • via Nuitee
K
Karla • couple • us
8
Pros:

Well located in Roma Norte. Close to a lot of coffee shops and restaurants.

Cons:

We got a room right next to the street. It was very noisy in the morning and before going to bed.

2026-01-26 • via Nuitee
M
Matteo • couple • nl
8
Pros:

The property was clean and the staff very friendly

Cons:

Bathroom need a renovation

2026-01-19 • via Nuitee
J
Jorge • solo_traveller • co
9
2026-01-19 • via Nuitee
L
Luis • solo_traveller • mx
10
Muy agradable
Pros:

Ubicación

Cons:

Tarda mucho en salir el agua caliente de la regadera.

2026-01-19 • via Nuitee
M
Melissa • family_with_children • us
10
Wonderful time, staff was incredibly kind
Pros:

Live music in restaurant
Colorful and beautiful

2026-01-19 • via Nuitee
W
Wendy • couple • nl
6
Pros:

De locatie

Cons:

Geen warm water, veel herrie van buiten en de leidingen.

Smoezelig.

2026-01-17 • via Nuitee
K
Kat • couple • gb
6
Pros:

Location was great and great staff very helpful and friendly

Cons:

Double Delux room was not as it was photographed so we were shocked how small the room was
However , when we complained the management were very understanding and did compensate our x2 night stay and also paid a taxi for our onward journey , so we were very happy in the end ,

2026-01-15 • via Nuitee
M
MOHAN • couple • in
6
Pros:

Great Location.

Cons:

Room and facilities are a bit cramped.

2026-01-14 • via Nuitee
H
Hamed • solo_traveller • ca
10
2026-01-13 • via Nuitee
L
LARA • solo_traveller • br
8
Ótimo atendimento
Pros:

Atendimento e localização impecaveis, os funcionarios eram muitos solicitos e resolviam problemas rapidamente.

Cons:

Quando fiz a reserva no site eu achei que tinha feito a reserva para uma localização que aparece nas fotos ( Parque Mexico) e tem Terraza, escolhi o hotel inclusive pela Terraza, porém quando cheguei estava em outro prédio que não é o que apareceu nas fotos do booking. Neste outro hotel o quarto que fiquei o 101 era ótimo super espaçoso porém tinha um barulho de motor constante que me impediu de dormir. O lado bom foi que quando reclamei me mudaram de quarto e fui para o outro hotel que é o na praça Mexico e não o da Avenida Nuevo Leon. Recomendo ficar atento na localização

2026-01-11 • via Nuitee
D
Diana • couple • us
10
2026-01-06 • via Nuitee
D
Diana • couple • us
10
2026-01-06 • via Nuitee