Hotel Desertica

Hotels
9.6 (814 reviews)
455 Caracoles , San Pedro de Atacama , cl

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful design
Delicious food
Cons:
Lack of minibar in rooms
Limited snacks available

Categories

Cleanliness
9.38
Impeccable cleanliness mentioned across multiple reviews.
Service
9.99
The staff is described as extremely friendly, helpful, and attentive.
Location
9.89
Location is frequently praised for its convenience and accessibility.
Room Quality
9.34
Rooms are noted as spacious, comfortable, and well-maintained.
Amenities
9.37
Amenities such as fresh water and snacks before excursions were appreciated.
Value for Money
9.33
Overall value is considered excellent compared to other options.
Food and Beverage
9.58
Food quality is consistently highlighted as delicious and well-prepared.
Overall Experience
9.95
Guests express a high level of satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:00

Property Description

Hotel Desertica: A Oasis in the Heart of San Pedro de Atacama

Luxurious Accommodations: Each guest room features a comfortable seating area, a private bathroom with free toiletries, and a wardrobe for your convenience.

Refreshing Outdoor Pool: Take a dip in the hotel's outdoor pool, perfect for relaxing after a day of exploring the stunning landscapes of San Pedro de Atacama.

Multilingual Staff and Prime Location: With staff fluent in English, Spanish, and Portuguese, and located near popular attractions like San Pedro Church and Moon Valley, Hotel Desertica offers convenience and comfort for your stay.

Experience the beauty of San Pedro de Atacama at Hotel Desertica. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 1, 2026 until Tue, Sep 15, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJC

Location

Guest Reviews

9.6
Based on 814 reviews
Cleanliness: 9.38
Service: 9.99
Location: 9.89
Room Quality: 9.34
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 9.58
Overall Experience: 9.95
S
Shawn couple us
9
2026-08-28 via Nuitee
L
Lily couple au
10
2026-08-28 via Nuitee
V
Vincent solo_traveller fr
7
Une expérience un peu amère
Pros:

L'hôtel est bien pensé avec des chambres confortables.
Le personnel à l'accueil est très accueillant et sympathique.
Le restaurant est très bon

Cons:

En raison des conditions météorologiques, j'ai eu beaucoup de soucis pour passer la frontière, ce qui m'a fait rater ma première nuit d'hôtel. Cela arrive mais c'est difficile de perdre 500€ pour deux chambres.

J'ai en plus de cela été facturé de 170€ de frais administratifs pour l'annulation de deux tours (j'ai prévenu environ 24 heures en avance). Si les conditions contractuelles ont été respectées, je trouve le manque de compréhension dommageable.

Par ailleurs, je trouve les prix des excursions très élevées par rapport à ce que vous pouvez trouver dans la ville. Je suppose que c'est plus luxe, mais je n'ai pu qu'expérimenter les frais administratifs... Je déconseille donc fortement leurs excursions !

2026-08-26 via Nuitee
S
Sthela solo_traveller br
10
Experiência inesquecível no deserto
Pros:

Experiência inesquecível no deserto

2026-08-25 via Nuitee
M
Maria solo_traveller es
10
Pros:

Todo perfecto. Hotel muy acogedor. Personal muy atento. Desayunos maravillosos.

Cons:

Todo me gustó

2026-08-19 via Nuitee
I
IURI extended_group br
9
Comfort in a great downtown location.
Pros:

Location, restaurant and the comfort.

Cons:

I had problems to pay with my international debit card to reserve the room. Also, the breakfast could be early.

2026-08-18 via Nuitee
B
Brendan couple gb
10
Incredible stay, amazing staff in a beautiful location
2026-08-13 via Nuitee
M
Moreirão couple br
10
2026-08-10 via Nuitee
D
DAVID couple fr
10
2026-08-06 via Nuitee
K
Katja family_with_children ch
10
Pros:

Every was perfect! Great breakfast, very friendly staff, very comfortable beds, location close to restaurants

Cons:

Everything was just perfect.

2026-07-22 via Nuitee
R
Rupert solo_traveller gb
1
Pros:

Comfortable bed

Cons:

I do not recommend this hotel. I am not ranting. There is a logical reason.

This is not really a hotel at all. But two separate businesses, a hotel called Hotel Dessertica - with sleep only services and a nice seating area around two pools that are definitely not swimming!! Laughable to advertise as swimming. Ridiculous.

What is annoying is that you could sit here chilling and 1. Noone will ask you for a coffee or drink or snack. If you want you need to walk a circa 50 to 70m walk back out nearly to the street and then back into the adjacent RAI restaurant business where you can get one. Taking that drink or snack back to your chill zone in the "sleeping business" place would be a pain. 2. If you need the toilet whilst chilling then the same walk is needed.

The above two overwhelming points are so irritating frankly I would strongly not recommend this hotel because you are paying top prices and this isnt a reasonable level of service.

Clearly this didnt used to be the case as there are access ways but now a door actually welded shut.

Irritating waste of money and my only pleasure is knowing that I was delayed to make my first night so only stayed one not two.

Book somewhere else.

On a positive note the staff are very very pleasant and welcoming.

2026-07-19 via Nuitee
M
Marta couple es
10
2026-07-19 via Nuitee
S
SILVINA couple ar
10
2026-07-18 via Nuitee
J
Jurgen Peter extended_group br
10
2026-07-17 via Nuitee
B
Bruno solo_traveller ch
10
2026-07-12 via Nuitee
K
Karima couple nl
9
Een Oase aan de Calle Caracoles in San Pedro
Pros:

Locatie is top, personal is erg vriendelijk en behulpzaam, prachtige kamer (heerlijk bed!); exact cf foto’s. Restaurant is fantastisch met heerlijke gerechten.

2026-07-10 via Nuitee
S
Sant'Anna couple br
10
Energia e instalações perfeitas para essa viagem!
Pros:

Tudo! Principalmente a cama que é gigante e muito confortável!

Cons:

Restaurante com pouca opção para o café da manhã e almoço

2026-07-06 via Nuitee
F
Fer solo_traveller cl
9
Pros:

Instalacioned y cordialidad del personal

Cons:

No tener opcion de late check out

2026-07-06 via Nuitee
P
paulina couple cl
10
San Pedro mágico
Pros:

El hotel es lindo! Acorde a lo lindo de San Pedro! Todo muy lindo EXCELENTE ubicación! El personal muy atento, el desayuno rrico, lo mejor los chocolates que te dejaban todas las noches! Maravillosos!!!! Demasiado ricos!! Volvería mil veces a este hotel y a San Pedro!

Cons:

Podría tener espacio cerrado para el frío en la noche. Pero lindo igual.

2026-06-30 via Nuitee
R
Ryan couple us
10
Perfect base for an Atacama adventure
Pros:

Convenient location in town. Helpful front desk staff, thanks to Ximena. Great restaurant and bar (missing the rica rica pisco sour). Nice breakfast. Comfortable spacious unique room.

2026-06-28 via Nuitee