Washington Plaza Apartments

My room was not cleaned the entire time I was there I kept having to get to go to the front desk for clean towels the dirty towels were never picked up, trash never picked taken out and I was charged for parking I didn’t use

Dirty apartment, missing all the hotel amenities. Shower drain barely worked.

Overall pleasant experience, helpful and friendly staff

Fantastic location for the price and great customer service

The front desk is exceptional. Some of my issues are the fact that check-in is not the same place that you stay, so the first time can be confusing.

They also do not give you a key to the stairs, so you have to take the elevator (which shakes rather violently). I would bring some cleaning utensils because some of the room materials were not clean. However, customer service was quick and superb! Whenever I called and I had an issue, It was remedied quickly.

First I have to have to say that the manager of the Mark Spencer (which is the hotel handling Washington Plaza bookings) was amazing! His name is Alex and he is absolutely the best! I switched rooms at WP after one night due to my first one being dirty (crumbs all over kitchen counters/table/floor, microwave filthy, hair on my towels and all over bathroom, bathmat was stained and wet). He personally guided me to my choice of a new room. I picked a different room as at first glance it seemed ok. However, it was in serious need of updating/repair/maintenance. Walls and carpet in bad shape (looked like poop stains on carpet - maybe someone brought their dog?), one light in bathroom burned out, microwave and fridge were filthy, hair on my towels and bedding, kitchen floor not mopped. I have to say the bed was super comfy though. Unfortunately, I won’t be staying here again even though location is very convenient.

This place was old and run down. The kitchenette was poorly stocked with old dishes; one of the 2 coffee cups looks to have stained with 20+ years of use. The microwave button kept getting stuck/would not latch. The furniture was old and very well worn. The AC unit was very loud, did not allow the (broken) blinds to be closed. There are not curtains over the mismatched blinds= no way to block out light. The bathroom, which you needed to step up 4 inches into, was gross and NOT CLEAN. I cleaned the sink area of black and brown filth. The sink was not actually attached to the vanity. The shower curtain and toilet seat both had what looked like burn marks on them? The shower did make me feel tall as I had to squat to rinse my hair - I’m only 5’9. The carpet at MINIMUM needs a deep clean. I figured I could make it work for my trip, however, I checked out early. I should have known my stay wouldn’t go well with the rude attitude I received at check in.

It was giving "staying at a friend's house. Simple and was easy to make ourselves at. Especially for our weekend trip... we didn't need anything extra... it was comfortable!

Easy access to public transport

The room was adequate. You get what you pay for. This was a good price and the room was okay. No specific issues. The bathroom could use updating. We opted not to use the shower. The large homeless population made the neighborhood feel sketchy. Obviously not the fault of the property owners.

Close to Public transportation. Easy to get around.
Took a while for the water to get hot, but when it did, it got really hot.

Dirty couch

The apartments were okay. Had a window AC unit, which worked well (in our 2nd room). Main lobby had stairs, so hauling suitcases was somewhat difficult, but we saw signs for accessible entrance after-the-fact. They were very accommodating to all of our requests. Parking was $32/night!!!

I had a great time, the hotel was nice, and the room was spacious.They messed up our booking due to construction, and instantly made it right in the best way possible. 10/10 experience.

Good location. We have stayed here before, but this time it felt a bit grungier. The courtyard had trash and the hallways needed a good vacuuming.

Last time we stayed it was fine, maybe just a one-off.

It's a very convenient location to train, park, and downtown.

I actually love this place. It is an actually apartment building with residents where the apartments on some floors are rented by the day as hotel rooms. Great area with restaurants and supermarket, Powell's Booksw. Older and not particularly updated but very comfortable and clean. The BED was wonderful. I slept like better than ever.

Asked for more towels they never came by with them and our room had a half used roll of toilet paper for a 3 days stay had to ask for more but the gentleman at the front desk was really helpful when I checked in and helped me find the place

The property was conveniently located. All front desk communications were with the Mark Spencer Hotel next door. The front desk staff at M-S were exceptional. We only stayed two nights so not sure if the lack of a visit from housekeeping was normal for that length of stay. However, whenever we did go next door for something (

Will stay again next time in Portland

Dirty floors that haven't been vacuumed, dirty toilet, stained sheets, no central heat or air, poor sound proofing. The one plus was that there is a secure gate before anyone can enter the building.