Palace Inn City Center

Clean room, staff and safe.

Nice, clean, well kept property. Bed is more firmer than I am accustomed.

Overall, it was a decent one night stay. You get what you pay for. I got the smokers room (bad choice by me). Bed sheets & comforter had smoker cherry burn holes in them. I called front desk for a new comforter and they bought one in less than 10 mins. TV was mounted crooked. Right by the freeway, so can get noisy at times. I wouldn’t pay any more than I did to stay here again and would only stay here for 2 nights max.

The bed and pillows were too firm for my liking. The good news is that it is located right off of the freeway. Very convenient. The bad news is that it is located right off of the freeway. Very loud.

Pests in the room

I had not stayed at a motel in years. It was clean with wood and tile floors. The shower was the best shower I’ve had in memory at an inn. I stayed on the second floor and there is not an elevator. But for the price, I feel I got a great deal.

Good price, clean, safe, very convenient location near by CotyCentre and at the side of Walmart. Nice staff.

Loved EVERYTHING about the Palace Inn...The room was spacious, clean. beds comfy..The area was very safe and quiet...

Our clean room was perfect site for recovering from surgery. Personnel very accommodating. Housekeeping staff thoughtful and helpful. Great location for MH appointments.

The property was upgraded and newer. The room was spacious and clean. Its located close to City Center where the selection of restaurants is plentiful. They could improve on the selection of toiletries and provide kleenex for the guests otherwise it was fine.

The manager was great. He helped my wife adjust the tv

Chrck in was seamless. Room was spacious, clean and quiet. Good value

It was nice. Clean and updated. Parking is limited but we did not have any problems with it. Good wifi, friendly staff. Will definitely stay again.

We found the accommodations to be both enjoyable and comfortable, with exceptional cleanliness and attentive service.

Super 👍

Above all, cleanliness is the top priority, and the room was very clean.
That's being said, there were 4 very flat pillows on the bed, no breakfast at all (except for coffee, and we got in there with a full hour left of "breakfast time."
One of the faq is about rooms with hot tubs, and the answer is, "yes, each room has a deep soak bathtub in it." Maybe the term is a very loose translation.....

Good service, will be back.

Quit

No Kleenex in room, no hangers either. There was a wadded up ball of toilet paper on floor behind bathroom door.

The staff was GREAT! Every person at the counter and even the cleaning lady were accommodating, friendly and nice. I dropped one star for two things:
1. I was unaware my room was on the second floor and asking for a first floor room was not an option. I am 5 feet tall, weighting 120 lbs, with a bag that weights 55 lbs, no elevator either, so going up and down with my luggage was VERY difficult. I would had appreciated if BEFORE I book it should had been noted so I can make an informed decision.
2. The “breakfast” is coffee/tea/water at the counter 24/7 with fruit and energy bars of your choosing. Although it’s unlimited, being that it was an hotel, not an airbnb, I was expecting a Continental or buffet breakfast sort of what you will find in a popular chain. This also was not noted in the description of the services. It says “breakfast included” with for me it can be deceiving. Breakfast means different things for different people and I was expecting something different instead of a grab and go snack.

Other than that, everything was perfect. Spacious and clean room, quiet, free parking. I will book again unless I find something on the same price range with what i would call breakfast.