Helensburgh Hotel

Hotels
8.3 (446 reviews)
112 Parkes Street , Helensburgh , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Shared lounge/TV area
Kid meals
Kids' outdoor play equipment
Fire extinguishers
Smoke alarms
Key access
CCTV outside property
See all facilities

Review Highlights

Pros:
Spacious and comfortable rooms
Fabulous location with eateries nearby
Cons:
Noise from the bar
Maintenance issues in one room

Categories

Cleanliness
8.01
Generally clean with shared bathrooms noted as modern and very clean, but some concerns about strong odors and mold in one room.
Service
8.48
Welcoming and efficient staff, standard quality for this hotel tier.
Location
9.02
Fabulous location with great eateries across the road, well situated in the middle of town.
Room Quality
7.97
Rooms are spacious and comfortable with old style furniture, although some maintenance issues were noted.
Amenities
8
Good amenities such as common areas for guest use, but lack of air conditioning and some noise at times.
Value for Money
8.46
Great value for money, especially considering the location and comfortable accommodations.
Food and Beverage
8.01
Good ales and food, standard quality for this hotel tier.
Overall Experience
8.48
Overall a very positive experience, with some minor issues but exceeded expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:47

Property Description

Luxurious Accommodation
Experience a stay like no other at Helensburgh Hotel, offering free WiFi and beautifully designed rooms for your comfort.

Relaxing Garden and Bar
Unwind in our picturesque garden or enjoy a refreshing drink at our cozy bar, perfect for socializing and unwinding after a long day of exploring.

Delicious Dining Options
Indulge in exquisite meals at our on-site restaurant, serving a variety of dishes to satisfy your cravings and tantalize your taste buds.

Contact us now to reserve your stay at Helensburgh Hotel and create unforgettable memories.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 446 reviews
Cleanliness: 8.01
Service: 8.48
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
G
Glenn • couple • au
8
if you're looking for a 1 or 2 night stay, it ticks the boxes, for price, cleanliness.
Pros:

bathrooms and kitchen were very clean

Cons:

No air conditioning, except open a window, but the evening breeze was good. Lucky us :)

2026-03-21 • via Nuitee
K
Kristy • couple • au
7
2026-03-21 • via Nuitee
M
Melissa • couple • au
7
Pros:

Very good staff
Lovely country hotel
Old world charm

Cons:

Shared bathroom

2026-03-17 • via Nuitee
Z
zhao • couple • au
1
Overall, this was an extremely poor experience.
Pros:

Nothing.

Cons:

This property's main business is clearly a bar, not accommodation. When we arrived, there was no receptionist and no proper reception desk. We had no choice but to stand among a group of drunken people and wait for a long time until the bartender was no longer busy selling drinks and finally came to check us in. After checking in, we discovered that the room had almost no sound insulation. The bathroom and shower facilities were shared, and people were using the toilet and shower throughout the entire night. It was impossible to sleep. Even very late at night, people in the bar downstairs were still loudly singing together. What is even more unbelievable is that this “hotel” has an overall rating of 8.2, which raises serious doubts about the reliability of the rating system. I strongly hope that Booking will conduct more thorough investigations and clearer classifications of the properties it cooperates with. Allowing such unprofessional partners on the platform seriously damages consumers’ trust in Booking’s professionalism, rating system, and credibility.

2026-03-16 • via Nuitee
T
Terese • solo_traveller • au
10
Helensburgh Hotel is a little gem, one of the best places to stay just outside Sydney
Pros:

This is one of our favourite places to stay on our way to Sydney, it’s very comfortable, clean, fantastic value for money, friendly, the food is excellent downstairs in the pub, bathrooms are so nice and easy to access outside our room, and the lounge room is lovely with facilities for tea and coffee and a fridge and microwave for your own food.
And it’s a cute little town to walk around with great shops and restaurants and cafes.

Cons:

We like every thing

2026-03-15 • via Nuitee
S
Suma • family_with_children • au
5
2026-03-15 • via Nuitee
P
Peyman • couple • au
9
i will stay again
Pros:

being close to everything

2026-03-15 • via Nuitee
S
Steve Webb • solo_traveller • au
8
2026-03-02 • via Nuitee
M
Melissa • couple • au
10
Shirt and sweet.
Pros:

Location
Price
This is a pub stay so expectations should match this.

Cons:

Other customers left bathrooms messy in the morning, towels on the floor not considering other customers but the cleaning was immaculate by staff. People should be told on check in or there should be a big basket in bathrooms.

2026-03-01 • via Nuitee
J
Judith • couple • au
10
2026-03-01 • via Nuitee
F
fabian • couple • au
10
2026-03-01 • via Nuitee
E
Emily • couple • au
10
2026-02-14 • via Nuitee
J
jane • couple • au
8
2026-02-14 • via Nuitee
H
Helene • solo_traveller • au
8
Mid week stay. Clean quiet value for money.
Pros:

Mid week stay so quiet after 10pm. Shared bathrooms were clean, modern and equipped with everything you’d need. Bistro food downstairs was good.

Cons:

Parking was full on arrival at 7. Though as the pub cleared out it became available.

2026-02-11 • via Nuitee
S
Saeedeh • couple • au
7
Good location and although the bathrooms were share but they were clean.
Cons:

It was a warm day and being a Heritage building it did not have the aircon and the fan did not help very much but all together I liked the place.

2026-02-08 • via Nuitee
L
Leon • couple • au
8
2026-02-08 • via Nuitee
J
J. • solo_traveller • nl
10
Pros:

Met liefde onderhouden pand met bar en eetzalen beneden en voor gasten boven de gasten kamers, bad en toilet gelegenheid en lounge. Plezierige dorpssfeer. Zalige fish & chips te krijgen. Ruime kamer

Cons:

Er viel niets tegen. Omdat het zo netjes was viel het feit dat er geen eigen badkamer was alles mee!

2026-01-28 • via Nuitee
B
Bhanuka • solo_traveller • au
9
2026-01-27 • via Nuitee
E
Eugenie • couple • au
10
Comfortable clean - very like a European bnb
Pros:

Great country pub feel -bathrooms were shared but were clean hot and welcome. Common areas were well stocked big fridge freezer to put food in and refreeze ice rocks. Dinner in beer garden was great!
Will stay again!

Cons:

Stairs- but really they were not a problem we had just done 10k hike so our fault!

2026-01-25 • via Nuitee
G
Ghalay • couple • au
7
2026-01-25 • via Nuitee