Helensburgh Hotel

Hotels
8.3 (506 reviews)
112 Parkes Street , Helensburgh , AU

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Garden
Bar
Golf course
Children's playground
See all facilities

Review Highlights

Pros:
Spacious and comfortable rooms
Fabulous location with eateries nearby
Cons:
Noise from the bar
Maintenance issues in one room

Categories

Cleanliness
8.01
Generally clean with shared bathrooms noted as modern and very clean, but some concerns about strong odors and mold in one room.
Service
8.48
Welcoming and efficient staff, standard quality for this hotel tier.
Location
9.02
Fabulous location with great eateries across the road, well situated in the middle of town.
Room Quality
7.97
Rooms are spacious and comfortable with old style furniture, although some maintenance issues were noted.
Amenities
8
Good amenities such as common areas for guest use, but lack of air conditioning and some noise at times.
Value for Money
8.46
Great value for money, especially considering the location and comfortable accommodations.
Food and Beverage
8.01
Good ales and food, standard quality for this hotel tier.
Overall Experience
8.48
Overall a very positive experience, with some minor issues but exceeded expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:47

Property Description

Luxurious Accommodation
Experience a stay like no other at Helensburgh Hotel, offering free WiFi and beautifully designed rooms for your comfort.

Relaxing Garden and Bar
Unwind in our picturesque garden or enjoy a refreshing drink at our cozy bar, perfect for socializing and unwinding after a long day of exploring.

Delicious Dining Options
Indulge in exquisite meals at our on-site restaurant, serving a variety of dishes to satisfy your cravings and tantalize your taste buds.

Contact us now to reserve your stay at Helensburgh Hotel and create unforgettable memories.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 506 reviews
Cleanliness: 8.01
Service: 8.48
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
M
Maxwell • extended_group • au
7
Pros:

The location was excellent and the roons were spacious.

Cons:

The bathrooms were unisex and used by patrons in the bar which was very unsatisfactory as t was hard to get a bathroom because there were young girls lining up from downstairs and spending far to much time in them so very hard for paying guests. And, they were very noisy in the hallway outside our rooms.

2026-10-18 • via Nuitee
S
Steinko • extended_group • nl
6
Pros:

Very cold in the winter. We had no heating. The room was OK.

2026-10-13 • via Nuitee
H
Haibei • extended_group • au
9
Pros:

The room was more spacious than we thought it would be. The shared bathroom was very clean and offered good quality of toiletries.

2026-10-08 • via Nuitee
Y
YEN • solo_traveller • au
10
Pros:

Sparkling clean and comfortable bed

Cons:

Morning brightness in the room

2026-10-07 • via Nuitee
K
kirrilli • solo_traveller • au
9
Pros:

Great staff. Nice room. Excellent common room/ lounge

Cons:

Bit noisy on Saturday night. Pub closed at 11, but a few people lingered on outside for a while after that

2026-09-18 • via Nuitee
C
Cindy • couple • au
8
2026-09-18 • via Nuitee
B
Bruce • solo_traveller • au
9
2026-09-17 • via Nuitee
I
Inggs • couple • au
7
Good
Pros:

Didn't have breakfast

Cons:

Please have a laundry hamper somewhere in the shared spaces for wet or dirty towels.

2026-09-16 • via Nuitee
B
Bella • couple • au
6
Pros:

The location was convenient.

Cons:

The accommodation description does not mention that there is a pub located directly downstairs. On weekends, they host parties downstairs until 11am, and the noise was extremely loud in our room. Due to the lack of sound insulation, everything was shaking, making it very difficult to sleep and resulting in a very unpleasant experience.
What was particularly disappointing was that we were not warned about the pub or the weekend parties, not even when we arrived and paid for the room.

2026-09-13 • via Nuitee
D
Dean • solo_traveller • au
9
2026-09-11 • via Nuitee
L
Leonie • couple • au
8
Happy
Pros:

Authentic tasteful renovation. Super clean

Cons:

All good.

2026-09-07 • via Nuitee
R
Robyn • solo_traveller • au
7
2026-09-06 • via Nuitee
M
Marcus • solo_traveller • au
10
2026-09-06 • via Nuitee
M
Michele • couple • au
9
Good value, great staff.
Pros:

Good value for money, clean.

2026-09-05 • via Nuitee
R
Rohan • solo_traveller • au
9
2026-08-30 • via Nuitee
S
Sharon • solo_traveller • au
10
Pros:

Awesome location, comfy beds and very clean facilities.

2026-08-29 • via Nuitee
S
Sandra • solo_traveller • au
9
Pros:

Rooms were clean and comfortable. Common room was comfortable and an asset for our large group.

Cons:

It was hard to communicate with the staff before arrival. Only 2 toilets and showers which is fine for most stays, but for a large group of 20 it was a bit stretched.

2026-08-26 • via Nuitee
P
PADLOPER • solo_traveller • au
9
Pros:

Lovely old hotel recently renovated. Most comfortable and welcoming

Cons:

Nowhere to eat.

2026-08-26 • via Nuitee
C
catherine • extended_group • au
9
2026-08-25 • via Nuitee
D
Donna • solo_traveller • au
7
2026-08-17 • via Nuitee