Cendre Hotel (Lingering Garden and Tiger Hill)

Hotels
9.1 (633 reviews)
99 Heyuan Road , Suzhou , cn

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Clean rooms and good housekeeping
Friendly, attentive staff
Convenient location near sights / good transport access
Comfortable beds and modern rooms
Good breakfast
Laundry with dryer and gym available
Excellent value for money
Free bottled water provided
Cons:
Slow / unstable Wi‑Fi
No telephone in room (communication inconvenience)
Bathroom door in one suite did not close properly
Poor coffee
Nearest metro station a bit far to walk comfortably
Occasional language barrier with staff; one instance of insistence to change bed configuration

Categories

Cleanliness
9.3
Consistently praised across reviews (clean rooms, well maintained, good housekeeping); no major cleanliness complaints noted.
Service
9.4
Staff repeatedly described as friendly, helpful and attentive; a few notes about limited English and one uncomfortable bed-type insistence but overall service rated very positively.
Location
9.2
Many comments about convenient location near attractions and good transport access; described as quiet and pleasant. One note that the nearest metro is a bit far for walking.
Room Quality
9
Rooms described as comfy, modern and spacious with good bathtubs; isolated maintenance issue (bathroom door not closing) mentioned but room comfort is strong.
Amenities
8.3
Good amenities reported (free water, laundry with dryer, gym), but some negatives: slow/unstable Wi‑Fi and absence of an in‑room phone noted.
Value for Money
9.6
Multiple explicit mentions of excellent value and very good price/quality ratio across reviews.
Food and Beverage
9
Breakfast repeatedly praised as good and varied; a few specific negatives (poor coffee) but overall F&B seen positively due to breakfast quality.
Overall Experience
9
Overall sentiment is very positive (many 'excellent', 'super', 'lovely' comments) with only minor issues reported, resulting in a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 21:48

Property Description

Luxurious Accommodation
Cendre Hotel (Lingering Garden and Tiger Hill) in Suzhou offers air-conditioned rooms with modern amenities like free WiFi and a fitness centre. Each room comes equipped with a TV, fridge, and a private bathroom for utmost comfort.

Dining and Relaxation
Indulge in a delicious buffet breakfast and unwind at the hotel's garden, shared lounge, restaurant, and bar. Whether you're looking to socialize or enjoy a quiet meal, Cendre Hotel has you covered.

Convenience and Accessibility
Benefit from services like room service, laundry, and a 24-hour front desk, along with business facilities for corporate guests. Explore nearby attractions such as The Lingering Garden and Tiger Hill easily, with the hotel's tour organizing services.

Book your stay at Cendre Hotel (Lingering Garden and Tiger Hill) for a memorable experience in Suzhou.

Important information:

For the guests whose credit cards do not work, the property may require you to use another payment method.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

9.1
Based on 633 reviews
Cleanliness: 9.3
Service: 9.4
Location: 9.2
Room Quality: 9
Amenities: 8.3
Value for Money: 9.6
Food and Beverage: 9
Overall Experience: 9
H
Hu • solo_traveller • fr
10
2026-08-08 • via Nuitee
T
TSUNG JU • family_with_children • tw
10
2026-08-07 • via Nuitee
Y
Yuchi • solo_traveller • fr
10
2026-08-07 • via Nuitee
S
Srikrishna Chanakya • solo_traveller • cn
6
Pros:

They maintained the place very clean and staff is very friendly and helpful. Their breakfast is good. Their bath tub is very good.

Cons:

They bathroom door in their designed suite is not completely closed. It is a discomfort.

2026-08-02 • via Nuitee
I
Ignacio • solo_traveller • es
9
2026-07-25 • via Nuitee
M
Ming • family_with_children • be
8
Pros:

都很好，地点离景点很近，酒店很干净，早餐好，前台有礼貌，很友好，外卖送的很快！

2026-07-24 • via Nuitee
Y
Yimiao • couple • cn
9
2026-07-22 • via Nuitee
H
Hang • family_with_children • ch
9
Très bien
2026-07-17 • via Nuitee
博胜 • extended_group • cn
10
2026-07-17 • via Nuitee
H
Hang • couple • ch
9
Super
Pros:

Très bien

2026-07-17 • via Nuitee
何 • family_with_children • tw
10
Pros:

貼心服務
到各個景點非常方便

Cons:

無

2026-07-12 • via Nuitee
志琦 • solo_traveller • tw
10
2026-07-12 • via Nuitee
D
Deborah • couple • my
10
Excellent stay
Pros:

Comfy beds and clean modern rooms. Breakfas

2026-07-11 • via Nuitee
T
Thomasyanzi • solo_traveller • tw
10
Pros:

早餐好吃

接待人員親切

2026-07-10 • via Nuitee
G
Gisella Mabel • solo_traveller • ar
10
2026-07-07 • via Nuitee
E
Elina • family_with_children • ru
10
Lovely hotel
Pros:

The hotel is very comfortable and cosy, located in a quit neighborhood. The staff is friendly and professional. Good transport accessibility. Delicious breakfasts. Excellent value for money.

Cons:

Nothing

2026-07-05 • via Nuitee
D
Dion • extended_group • sg
9
2026-07-04 • via Nuitee
B
Branislav • family_with_children • sk
7
2026-07-01 • via Nuitee
H
Hongbin • solo_traveller • us
8
Pros:

干净整洁

2026-07-01 • via Nuitee
Надир • couple • uz
9
2026-06-30 • via Nuitee