Cendre Hotel

Hotels
•
Independent
9.2 (24 reviews)
No 99 heyuan road.gusu district, Suzhou, Jiang Su, 215000 , Suzhou , CN
86-0512-65899101

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Facilities

Meeting rooms
Nature reserve
Arcade/game room
Area rugs in public areas
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Spacious Room
Friendly Staff
Cons:
A bit far from the city, but quiet.

Categories

Cleanliness
9.14
Friendly staff & clean room.
Service
9.61
Friendly staff.
Location
8.65
Location is close to several attractions.
Room Quality
9.1
Room is spacious.
Amenities
9.33
Standard quality for this hotel tier.
Value for Money
9.09
Best price-quality ratio.
Food and Beverage
9.34
Standard quality for this hotel tier.
Overall Experience
9.31
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:24

Property Description

Escape to the tranquil comforts of Cendre Hotel, where modern elegance meets a serene atmosphere in the heart of Suzhou.

Recreation & Relaxation
Unwind at our 24-hour fitness center or relish stunning views from our terrace and garden. For a taste of leisure, engage in fun activities at our arcade/game room.

Culinary Delights
Savor delicious meals at our on-site restaurant or grab a quick snack at the cafe. Enjoy a buffet breakfast daily and room service during select hours for extra convenience.

Business & Event Facilities
Planning a gathering? Our hotel features 1614 square feet of versatile event space including a conference center and meeting rooms, supported by services like dry cleaning and a dedicated business center.

Don’t miss the chance to experience unparalleled hospitality—book your stay at Cendre Hotel today!

Important information:

  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 24 reviews
Cleanliness: 9.14
Service: 9.61
Location: 8.65
Room Quality: 9.1
Amenities: 9.33
Value for Money: 9.09
Food and Beverage: 9.34
Overall Experience: 9.31
G
Georg
10
Pros:

Alles supper, bestes Preisleistungsverhältnis, nur bisschen von der Stadt weit entfernt, dafür aber ruhig

2025-09-13 • via Nuitee
A
Ang Lin • family
10
Pros:

Room is spacious, location is close to several attractions.

2025-09-08 • via Nuitee
C
CheauYee • family
8
Pros:

Friendly staff & clean room

2025-09-04 • via Nuitee
W
William
10
Pros:

Good quality, new rooms and friendly, professional staff. Has a nice garden too. One of Suzhou's best!

2025-05-28 • via Nuitee
K
Kuo fu
10
CP值很高的飯店
Pros:

房間寬敞舒適，床單、衛浴用品清潔，早餐美味。

2025-02-08 • via Nuitee
M
Marcella • family
6
Pros:

The front desk clerks couldn't speak English but they did try to help best they could. The breakfast was not that good and worker didn't refill any food or drink. The ladies at the breakfast area were really rude and yelling at all the guests. The room was ok, the bed and pillows were really nice and comfy. The shower was good but the toilet always had problem flushing.

2024-12-18 • via Nuitee
C
Cedric
10
Pros:

Very helpful staff. The stay would be perfect if smoking can be stopped more promptly.

2024-11-23 • via Nuitee
P
Pascal
10
Pros:

Nette Unterkunft, wir kommen gerne wieder.

2024-11-06 • via Nuitee
A
assa
4
Pros:

Hôtel propre et lumineux, personnel très bien.
Hôtel éloigné de tout, petit déjeuner pas terrible, pas de choix.

2024-10-16 • via Nuitee
C
Chenguang
2
Pros:

The front desk guy’s service is unprofessional, check in experience was terrible. In addition, too many mosquitos in my room, my stay was generally OK but uncomfortable.

2024-10-11 • via Nuitee
C
CHANOKPHAT
6
Pros:

Staff and service is good, but room was not in a good condition. Smoke smell was too strong

2024-09-11 • via Nuitee
V
Verified traveler
10
Pros:

Customer service yang ramah dan sangat membantu. Very recommended!

2024-09-10 • via Nuitee
R
Ryunosuke • partner
10
Pros:

good

2024-07-24 • via Nuitee
S
Shanlu
10
Pros:

Table spaces are a bit small. No hotel phone in the room. A bit remote, no subway nearby.

2024-06-30 • via Nuitee
S
Soo Kin
10
Pros:

Great! The room a bit hot...

2024-06-22 • via Nuitee
G
Gabriel
8
Pros:

Lite lång borta från gamla delen av stan. Bra air condition. Trevlig personal men men deras engelskan var obefintlig (translater app nödvändig).

2024-05-16 • via Nuitee
S
Shaun • partner
8
Pros:

Comfortable hotel. Fairly close to areas of interest. Food in restaurant ok including breakfast

2023-12-26 • via Nuitee
V
Valiant
10
Pros:

big and clean, quiet, and taxi easy call.

2023-10-25 • via Nuitee
V
Verified traveler
10
Lovely hotel
Pros:

Lovely hotel but location a bit strange. The area seems to be undergoing some reconstruction, hopefully the overall condition will be better. Will stay here again.

2020-02-01 • via Nuitee
A
Andre • partner
10
Pros:

The price is surprising for this type of hotel, the place is amazing.

2019-11-21 • via Nuitee