ibis Kuala Lumpur City Centre

Hotels
ibis
8.1 (6278 reviews)
32 Jalan Yap Kwan Seng , Kuala Lumpur , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable
Cons:
Room size issues
Cleanliness concerns
Room amenities lacking

Categories

Cleanliness
7.61
Cleaning issues were mentioned in reviews.
Service
8.58
Staff were friendly and accommodating overall.
Location
9.12
Proximity to city and interesting locations is a highlight.
Room Quality
7.07
Room issues including size and amenities were frequently mentioned.
Amenities
8.1
Facilities such as swimming pool and breakfast were appreciated.
Value for Money
8.56
Good value noted for the price considering location.
Food and Beverage
7.61
Breakfast options and quality receive mixed reviews.
Overall Experience
8.18
Overall satisfaction but with some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:58

Property Description

Rooftop Infinity Pool and Kids Pool
Enjoy stunning views of the city skyline while taking a dip in our refreshing infinity pool or keep your little ones entertained at the kids pool.

Dining Options
Indulge in a variety of Malaysian and international cuisines at Kampung Kitchen, or grab a quick snack and coffee at Petite Paris Cafe.

Convenient Amenities
From free WiFi and free parking to meeting rooms and daily housekeeping, we ensure a comfortable stay for all our guests.

Book now and experience the perfect blend of comfort and convenience at ibis Kuala Lumpur City Centre.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking must correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for MYR 25 per person per night when using an existing bed.
    People no matter the age stay for MYR 92.80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 6278 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.18
A
Anurag couple in
8
Pros:

It was a pleasant stay overall.

Cons:

Wifi network was found to be on weaker side at times

2026-07-11 via Nuitee
Y
Yoshiaki extended_group jp
8
大満足。
Pros:

清潔感が特によかった。

2026-07-10 via Nuitee
D
Dr Mohammad solo_traveller sa
9
احسن فندق 4نجوم وقريب من الخدمات ومعاه اللغة
Pros:

السرير مريح والتكيف جيد والنظافة ممتازة
قربه من المطاعم وجامع الشاكرين والتؤام
معروف لدى التكاسي

Cons:

الفطور جيد ولكن يحتاج للتنوع أكثر من كدا

2026-07-10 via Nuitee
P
Phea-MAY solo_traveller kh
9
Pros:

Location

2026-07-10 via Nuitee
C
Chenedzo couple tz
10
2026-07-07 via Nuitee
M
Med Salah solo_traveller tn
8
Pros:

Emplacement top ! La propreté est en place. Un rapport qualité prix assuré

Cons:

Peut être manque de diversification des petits déjeuner

2026-07-06 via Nuitee
L
Lucie extended_group sk
4
Za podobnu cenu by sme si nabuduce vybrali iny hotel.
Pros:

Uzasna masaz v hotelovom spa. Vyhlad z izby, bazena a baru.

Cons:

Na ranajkach nebolo cerstve ovocie, zelenina, ovocne stavy, ziadne omelety ani syry a natierky. Bazen maly a chybaju lehatka (boli iba 2).

2026-07-06 via Nuitee
W
Wahidi solo_traveller my
9
2026-07-05 via Nuitee
A
Ahmed solo_traveller iq
10
2026-07-05 via Nuitee
Z
Zaiton couple my
7
Pros:

Location

2026-07-05 via Nuitee
Z
Zaiton couple my
5
2026-07-05 via Nuitee
M
menj1980 solo_traveller my
10
2026-07-05 via Nuitee
R
Roisin couple gb
8
Pros:

Great location

2026-07-05 via Nuitee
برنسس couple sa
5
2026-07-04 via Nuitee
S
Shahbaz solo_traveller pk
8
2026-07-03 via Nuitee
B
Boon Teng solo_traveller my
9
2026-07-03 via Nuitee
J
Joseph couple gb
7
Pros:

Good location standard facilities

Cons:

Gym was poor

2026-07-02 via Nuitee
S
Salina couple my
9
Overall satisfied. Value for money. will come again
Pros:

the plus side is the water filter. no need to buy mineral water

Cons:

a bit narrow

2026-07-01 via Nuitee
T
THUWAIBA extended_group tz
9
2026-06-30 via Nuitee
D
Daniel couple au
10
Pros:

Convenient location and modern rooms. The rooftop pool had a great view, and the booking was good value for money.

2026-06-29 via Nuitee