ibis Kuala Lumpur City Centre

Hotels
•
ibis
8.1 (6099 reviews)
32 Jalan Yap Kwan Seng , Kuala Lumpur , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable
Cons:
Room size issues
Cleanliness concerns
Room amenities lacking

Categories

Cleanliness
7.61
Cleaning issues were mentioned in reviews.
Service
8.58
Staff were friendly and accommodating overall.
Location
9.12
Proximity to city and interesting locations is a highlight.
Room Quality
7.07
Room issues including size and amenities were frequently mentioned.
Amenities
8.1
Facilities such as swimming pool and breakfast were appreciated.
Value for Money
8.56
Good value noted for the price considering location.
Food and Beverage
7.61
Breakfast options and quality receive mixed reviews.
Overall Experience
8.18
Overall satisfaction but with some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:58

Property Description

Rooftop Infinity Pool and Kids Pool
Enjoy stunning views of the city skyline while taking a dip in our refreshing infinity pool or keep your little ones entertained at the kids pool.

Dining Options
Indulge in a variety of Malaysian and international cuisines at Kampung Kitchen, or grab a quick snack and coffee at Petite Paris Cafe.

Convenient Amenities
From free WiFi and free parking to meeting rooms and daily housekeeping, we ensure a comfortable stay for all our guests.

Book now and experience the perfect blend of comfort and convenience at ibis Kuala Lumpur City Centre.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking must correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for MYR 25 per person per night when using an existing bed.
    People no matter the age stay for MYR 92.80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 6099 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.18
E
EDSA KATRINA • couple • ph
8
good hotel for the price
Pros:

the room was nice

Cons:

the breakfast was just ok

2026-05-09 • via Nuitee
D
dipali • solo_traveller • in
10
Pros:

Location

2026-05-09 • via Nuitee
M
MAJAHAD • couple • om
8
2026-05-09 • via Nuitee
S
Selvaganapathy R • solo_traveller • in
10
2026-05-07 • via Nuitee
N
Nikunj Mahendrabhai • solo_traveller • in
6
Pros:

Good location

Cons:

Not value for money

2026-05-06 • via Nuitee
N
Nurbubu • solo_traveller • kg
10
2026-05-06 • via Nuitee
R
RONALD • extended_group • ug
9
2026-05-06 • via Nuitee
E
Elena • solo_traveller • ru
5
Больше не хочу в этот отель
Pros:

Довольно удобное месторасположение

Cons:

Бронировали 3 номера. Прилетели рано утром и сотрудники ресепшен сказали, что если будет возможность дадут знать. Конечно нет, ни за деньги , никак, хотя бы один номер.. нет , нас заселили даже позже 15.00. Завтраки скудные для европейского человека. Фитнес зал - одно название. Только беговые дорожки, другой аппарат сломан, нет даже гантелей. Бассейн холодный. 2 лежака на весь отель. В одном из номеров стойкий запах плесени. Душ протекал в 2х из 3х номеров. Одна девушка на ресепшн была очень мила, остальные портят все впечатление..

2026-05-06 • via Nuitee
R
ramly • solo_traveller • my
9
2026-05-06 • via Nuitee
J
Jakub • couple • pl
8
Pros:

Dobra lokalizacja i śniadania. Bardzo fajny basen na 31 piętrze.

Cons:

Pokój już nieco zniszczony, brzydki zapach z klimatyzacji w pokoju.

2026-05-05 • via Nuitee
R
Roos • solo_traveller • nl
9
Pros:

Locatie en netjes

2026-05-05 • via Nuitee
I
Ivana • solo_traveller • nl
10
Pros:

Location, views and the clean rooms

Cons:

We liked everything

2026-05-04 • via Nuitee
T
Tracey • family_with_children • gb
8
2026-05-04 • via Nuitee
R
Ramdev • solo_traveller • in
1
Pros:

Nothing

Cons:

No proper responses from the reception
Had to inform multiple times for cleaning the room.
Cleaning was not done correctly, many things were misplaced. Towels weren't kept on the second day

2026-05-04 • via Nuitee
M
Muharrem • solo_traveller • tr
8
genel olarak beklentimi karşıladı, memnun ayrıldım.
Pros:

konum ve girişteki ağacı çok sevdim

Cons:

kahvaltı zengin değildi

2026-05-04 • via Nuitee
C
Ciuca • couple • ro
9
2026-05-03 • via Nuitee
A
Amir Hidayat • solo_traveller • my
9
2026-05-03 • via Nuitee
M
Mohnish Singh • solo_traveller • in
10
2026-05-03 • via Nuitee
B
Biplab • family_with_children • in
8
Pros:

Hotel environment.
Cleanliness

Cons:

Earlier closing of dinning hall.
Absence of drinking water in resturant

2026-05-03 • via Nuitee
P
Peter • couple • hu
7
2026-05-02 • via Nuitee