ibis Kuala Lumpur City Centre

Hotels
ibis
8.1 (6251 reviews)
32 Jalan Yap Kwan Seng , Kuala Lumpur , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable
Cons:
Room size issues
Cleanliness concerns
Room amenities lacking

Categories

Cleanliness
7.61
Cleaning issues were mentioned in reviews.
Service
8.58
Staff were friendly and accommodating overall.
Location
9.12
Proximity to city and interesting locations is a highlight.
Room Quality
7.07
Room issues including size and amenities were frequently mentioned.
Amenities
8.1
Facilities such as swimming pool and breakfast were appreciated.
Value for Money
8.56
Good value noted for the price considering location.
Food and Beverage
7.61
Breakfast options and quality receive mixed reviews.
Overall Experience
8.18
Overall satisfaction but with some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:58

Property Description

Rooftop Infinity Pool and Kids Pool
Enjoy stunning views of the city skyline while taking a dip in our refreshing infinity pool or keep your little ones entertained at the kids pool.

Dining Options
Indulge in a variety of Malaysian and international cuisines at Kampung Kitchen, or grab a quick snack and coffee at Petite Paris Cafe.

Convenient Amenities
From free WiFi and free parking to meeting rooms and daily housekeeping, we ensure a comfortable stay for all our guests.

Book now and experience the perfect blend of comfort and convenience at ibis Kuala Lumpur City Centre.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking must correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for MYR 25 per person per night when using an existing bed.
    People no matter the age stay for MYR 92.80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 6251 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.18
A
AKI solo_traveller jp
9
朝食のメニューで豚か牛のタンパク質メニューを増やしてほしい。
Pros:

ベットからバスルームまで部屋全体が清潔であった事

Cons:

エレベーターの基数の待ち時間が少し長かった。

2026-06-27 via Nuitee
N
nurul rabiatul asma couple my
7
not worth the price
Pros:

location nearby klcc,lunch sedap to hrga x sprti di website

Cons:

pricey,x de air minuman disediakn sbb dh ade air tapis direct dlm toilet tp rase air x fresh,towel ade stain + kotor,parking soo kecik as location city centre very limited space,peti x sejuk

2026-06-27 via Nuitee
R
Ramy solo_traveller ae
10
Pros:

Close to the city center, close to the petronas twin towers, close to KLCC mall. On top of that very friendly staff very kind they even gave me a birthday cake to my room to celebrate my birthday. I will definitely reconsider staying again in Ibis Kuala Lumpur City Center again.

2026-06-27 via Nuitee
N
Nicola couple it
7
2026-06-26 via Nuitee
E
Ersin Berke couple tr
4
2026-06-25 via Nuitee
R
Rowena solo_traveller au
8
Pros:

Walking distance to shopping centres and train station.

2026-06-25 via Nuitee
K
Katalin extended_group hu
9
Kellemes, tiszta hely, pár éjszakára remek választás.
Pros:

Nagyon jó központi helyen van a hotel, pár perc sétányira a tornyoktól. A szobák kényelmesek, hatalmas ablakokon lehet a szomszéd házakat nézegetni. Büfé reggeli nagy választékkal működik, még a kávéjuk is iható.

Cons:

A törölközők nagyon szétmosottak, jó lett volna szebbeket kapni.

2026-06-24 via Nuitee
L
Laura family_with_children it
8
2026-06-23 via Nuitee
A
Akshar solo_traveller in
7
Pros:

Location

Cons:

Room size and cleanliness.

2026-06-23 via Nuitee
M
Mohamed couple sa
10
2026-06-23 via Nuitee
K
kuna couple my
9
Nice place to stay
Pros:

Nice hotel located near the twin towers and it’s clean

Cons:

N/A

2026-06-23 via Nuitee
S
Sara couple sg
8
2026-06-23 via Nuitee
G
Gabit couple kz
8
2026-06-23 via Nuitee
N
Nurcan family_with_children om
6
Great location and friendly staff, but the rooms and facilities could use some improvement.
Pros:

The location was excellent and very convenient for visiting the main attractions in Kuala Lumpur. The staff were friendly and helpful throughout our stay. Check-in and check-out were smooth, and the hotel was easy to access.

Cons:

The rooms were quite small for the price paid. The towels looked very old and worn out and should be replaced. Cleanliness was acceptable but only average, and some facilities felt outdated. Overall, the hotel did not fully meet expectations considering the room rate.

2026-06-22 via Nuitee
B
Bidah couple my
7
Pros:

breakfast very good

Cons:

pool small

2026-06-21 via Nuitee
S
Stephanie solo_traveller my
9
Pros:

Good amenities, clean, spacious room. Eco friendly. Special mention for the filtered water tap in the bathroom. The location is close to a 24H convenience store across the street as well as some restaurants.

2026-06-21 via Nuitee
N
NOORMINSHAH solo_traveller my
9
Pros:

Location and the shower!

2026-06-19 via Nuitee
K
Ketata solo_traveller tn
7
Pros:

Son emplacement

Cons:

Son prix chère et l'espace du chambre

2026-06-18 via Nuitee
R
Richard family_with_children th
8
2026-06-18 via Nuitee
T
Thomas solo_traveller us
9
Good for short visit to KL
Pros:

Clean and comfortable.

Cons:

Nothing

2026-06-17 via Nuitee