ibis Kuala Lumpur City Centre

Hotels
•
ibis
8.1 (5832 reviews)
32 Jalan Yap Kwan Seng , Kuala Lumpur , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable
Cons:
Room size issues
Cleanliness concerns
Room amenities lacking

Categories

Cleanliness
7.61
Cleaning issues were mentioned in reviews.
Service
8.58
Staff were friendly and accommodating overall.
Location
9.12
Proximity to city and interesting locations is a highlight.
Room Quality
7.07
Room issues including size and amenities were frequently mentioned.
Amenities
8.1
Facilities such as swimming pool and breakfast were appreciated.
Value for Money
8.56
Good value noted for the price considering location.
Food and Beverage
7.61
Breakfast options and quality receive mixed reviews.
Overall Experience
8.18
Overall satisfaction but with some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:58

Property Description

Rooftop Infinity Pool and Kids Pool
Enjoy stunning views of the city skyline while taking a dip in our refreshing infinity pool or keep your little ones entertained at the kids pool.

Dining Options
Indulge in a variety of Malaysian and international cuisines at Kampung Kitchen, or grab a quick snack and coffee at Petite Paris Cafe.

Convenient Amenities
From free WiFi and free parking to meeting rooms and daily housekeeping, we ensure a comfortable stay for all our guests.

Book now and experience the perfect blend of comfort and convenience at ibis Kuala Lumpur City Centre.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking must correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for MYR 25 per person per night when using an existing bed.
    People no matter the age stay for MYR 92.80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 5832 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.18
D
Dane • family_with_children • au
8
2026-04-18 • via Nuitee
Y
York Keen • couple • sg
3
Not really meet my expectation and wouldn’t think to recommend to my friends.
Pros:

In overall, I couldn’t get a well sleep night at all because a lots noises and sounds generated for example, door slam, people walking, chair dragging etc that really annoying.

Cons:

The only thing that I can thinking of is the location near to KLCC shopping mall.

2026-04-18 • via Nuitee
H
HELMUT • solo_traveller • at
9
2026-04-18 • via Nuitee
C
Claudia • couple • at
10
Cons:

Das Frühstück war nicht so meins. Ich trinke nur Hafer oder Lactosefreie Milch zum Kaffee die Alternative hatten sie auch nicht angeboten. Sonst alles super

2026-04-18 • via Nuitee
S
simin • solo_traveller • my
10
2026-04-17 • via Nuitee
S
Simone • couple • de
9
2026-04-17 • via Nuitee
W
WAI SENG • couple • hk
6
Likely to consider future booking provided the standard of general room maintenance and up-keeping is lifted and maintai
Pros:

Friendly reception staff

Cons:

Declining standard of room up-keeping eg faulty TV set, broken shower head holder.

2026-04-17 • via Nuitee
E
Elena • couple • it
10
Pros:

La ragazza indiana che c era al officio informazioni ci ha aiutato moltissimo super gentile siamo rimasti bloccati in Kuala Lumpur per che ii nostri voli sono stati annullati per motivi della guerra e lei è stata molto di aiuto per noi ringraziamo voi per la vostra disponibilità con il cuore

2026-04-16 • via Nuitee
W
Woraya • solo_traveller • th
8
2026-04-16 • via Nuitee
J
John • solo_traveller • cn
1
I ask booking help provide invoice but almost 12 days there is no any update new and they ask me contact with hotel, hot
2026-04-15 • via Nuitee
A
Adriana • solo_traveller • ro
8
Ants at 30 floor
Pros:

First of all I want to say that I payed a little bit more to be to a superior floor. I don't understand how in the 30th floor I had in the room and bathroom ants...
They clean everyday but the ants exists there.
The location is excelent to a few steps from Petronas Towers. They have down to the reception a coffee shop. And upstairs at 32 level a rooftop restaurant with nice view of the city. They have also infinity pool, but is not very large.
For a ibis hotel is very good, you think that you are in other luxury hotel.

All in Kuala Lumpur is very glam. They have 6 elevators.

Cons:

The ants.

2026-04-15 • via Nuitee
I
Iwan • solo_traveller • gb
8
Pros:

Centrally located

2026-04-14 • via Nuitee
H
Hamza • couple • sa
9
Pros:

It was a decent stay at ibis, the location is great since it's in the center and everything you can find on walking distance.

Cons:

The room was not really spacious as per my expectations. Also, you hear noises all the time from lobby area and around.

2026-04-14 • via Nuitee
P
Przemyslaw • couple • pl
10
2026-04-14 • via Nuitee
M
Mohd mahazir • solo_traveller • my
7
2026-04-13 • via Nuitee
A
Artem Parshikov • solo_traveller • ru
6
Pros:

Не знаю

Cons:

Уставший отель, большое количество "туристов", жуткий бар и бассейн

2026-04-13 • via Nuitee
A
aliaksandr • extended_group • by
10
Рекомендую
Pros:

Шикарный небольшой номер. Панорамное окно. Все удобно. Тихо. Кондиционер супер

Cons:

Нет

2026-04-13 • via Nuitee
M
Miriam • couple • ph
10
2026-04-13 • via Nuitee
D
David • solo_traveller • gb
8
Pros:

Location and staff plus the dinner buffet is superb.

Cons:

Only 2 wooden uncomfortable sun loungers around the pool.

2026-04-13 • via Nuitee
K
Kitti • couple • hu
10
2026-04-13 • via Nuitee