ibis Kuala Lumpur City Centre

Hotels
•
ibis
8.1 (6400 reviews)
32 Jalan Yap Kwan Seng , Kuala Lumpur , MY
+60 3-2778 3333

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable
Cons:
Room size issues
Cleanliness concerns
Room amenities lacking

Categories

Cleanliness
7.61
Cleaning issues were mentioned in reviews.
Service
8.58
Staff were friendly and accommodating overall.
Location
9.12
Proximity to city and interesting locations is a highlight.
Room Quality
7.07
Room issues including size and amenities were frequently mentioned.
Amenities
8.1
Facilities such as swimming pool and breakfast were appreciated.
Value for Money
8.56
Good value noted for the price considering location.
Food and Beverage
7.61
Breakfast options and quality receive mixed reviews.
Overall Experience
8.18
Overall satisfaction but with some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:58

Property Description

Rooftop Infinity Pool and Kids Pool
Enjoy stunning views of the city skyline while taking a dip in our refreshing infinity pool or keep your little ones entertained at the kids pool.

Dining Options
Indulge in a variety of Malaysian and international cuisines at Kampung Kitchen, or grab a quick snack and coffee at Petite Paris Cafe.

Convenient Amenities
From free WiFi and free parking to meeting rooms and daily housekeeping, we ensure a comfortable stay for all our guests.

Book now and experience the perfect blend of comfort and convenience at ibis Kuala Lumpur City Centre.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking must correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.1
Based on 6400 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.18
P
Paulo Jorge • solo_traveller • pt
10
2026-09-19 • via Nuitee
S
SAMUEL • extended_group • jp
7
2026-09-19 • via Nuitee
S
salim • couple • tn
10
2026-09-18 • via Nuitee
G
Ghadeer • solo_traveller • om
10
2026-09-18 • via Nuitee
R
Rana M Urbaz • solo_traveller • sa
7
2026-09-17 • via Nuitee
K
Khant Aung • solo_traveller • my
7
2026-09-17 • via Nuitee
M
Michal • extended_group • cz
9
2026-09-16 • via Nuitee
P
PATVINDER • solo_traveller • my
9
Pros:

The location

Cons:

All was good

2026-09-15 • via Nuitee
S
Sasiporn • extended_group • th
8
2026-09-14 • via Nuitee
T
tang hung • couple • tw
9
Pros:

櫃檯 找不到自己系統內的住宿訂單臉很臭 詢問問題臉也很臭！ 一整排櫃檯小姐都一樣 ！
其他附近的飯店溫暖熱誠很多！
體驗不是很開心

Cons:

每一位櫃檯小姐態度很差 令人覺得可惜

2026-09-14 • via Nuitee
K
Kuanova • couple • kz
8
2026-09-14 • via Nuitee
V
Veli-pekka • solo_traveller • fi
8
Mukava hotelli keskustassa
Pros:

Hyvä sijainti, siistit huoneet

2026-09-14 • via Nuitee
S
Serkan • solo_traveller • au
5
2026-09-14 • via Nuitee
I
Ivor • solo_traveller • nz
8
2026-09-12 • via Nuitee
A
Azad Hamzayev • solo_traveller • az
10
Pros:

Super hoteldir. 5 ulduz səviyyəli.

Cons:

Hər şeyini bəyəndim.

2026-09-12 • via Nuitee
E
Eduarda • solo_traveller • pt
9
2026-09-11 • via Nuitee
K
Kwabena • solo_traveller • gb
7
It was good, but the rooms need modification of the tv’s
Pros:

The view from my room and cleanliness

Cons:

No smart tv, using old tv’s which wasn’t any of interest to me as the channels were local channels

2026-09-11 • via Nuitee
Лейли • solo_traveller • tm
9
Pros:

Останавливалась в ibis во время поездки и в целом осталась довольна. Отель удобно расположен, поэтому легко добираться до нужных мест. Номер был чистый и уютный, всё необходимое для комфортного проживания было.
Отдельно понравился бассейн — отличное место, чтобы расслабиться после прогулок по городу. Персонал приветливый и отзывчивый, заселение прошло без проблем.
В целом хороший вариант для поездки: комфортно, удобно и без лишних переплат. 😊

2026-09-11 • via Nuitee
F
flaminia • couple • it
4
Colazione deludente
Pros:

Posizione ottima

Cons:

Staff per niente accogliente! Colazione da brividi, un odore nauseante e pochissima qualità! Uno schifo

2026-09-11 • via Nuitee
R
Rajesh • solo_traveller • in
3
Pros:

Location

Cons:

Small room, no bottle water, very late check in

2026-09-10 • via Nuitee