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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Family rooms
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Luggage storage
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Fax/photocopying
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Tour desk
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Allergy-free room
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Public Bath
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
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Covered parking
Review Highlights
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Property Description
Colonial Style Elegance
Hotel Casa de las Fuentes offers a charming colonial style stay in Antigua Guatemala. Enjoy the convenience of free WiFi and parking, just a short walk from iconic landmarks.
Comfortable Rooms with Views
Relax in rooms equipped with cable TV, private bathrooms, and scenic garden views. Quality bed linens and free toiletries are provided for a comfortable stay.
Convenient Amenities and Services
Benefit from 24-hour reception, shared lounge, meeting facilities, tour desk, and luggage storage. Indulge in a daily breakfast service for a great start to your day.
Book your stay at Hotel Casa de las Fuentes now and experience colonial elegance in the heart of Antigua Guatemala!
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 9 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
La ubicación es buena.
El señor que nos atendio en la noche, se me escapa el nombre en este momento, fue muy amable, siempre dispuesto a ayudar. Nos ayudo consiguiendo un tour.
El internet no funcionaba muy bien en la habitación, tal vez porque estabamos en la parte de atras. Teniamos que salir al patio para poder conectarnos.
El Sr. Vicente que nos atendió de noche fue súper amable y servicial. Destaco mucho su atención porque fue la primera interacción que tuvimos con el hotel.
Consultamos si podíamos dejar las maletas de un día a otro, a comienzo nos dijeron que si, pero luego nos dijeron que teníamos q pagar un extra porque ellos no eran “bodega” . No me parece mal que cobren, si desean hacerlo, pero la explicación no fue la más empatica.
Nos encantó el alojamiento, muy bonito, limpio, bien decorado y tranquilo. También el personal de ahí super amable y servicial además nos guardaron una maleta para que fuésemos a hacer la subida al volcán Acatenango.
El wifi no llegaba bien a la habitación y no podíamos navegar en ella. La calefacción estaba muy alta por las noches y nos despertamos con dolor de garganta.
Es un lugar muy bello y bien ubicado. Las personas muy amables y atentas.
Gardens were beautiful
Todo bien gracias
Sin comentario
The hotel is absolutely beautiful. The owners of this hotel are very helpful and friendly. We enjoyed our stay.
Too cold in the room at night
Clean and quiet with very friendly staff.
Beautiful garden, big and nice room. Clean. Comfy bed. Staff very kind and friendly.
You can hear what is going on in the other rooms, early in the morning you could hear what was going on in the kitchen. The TV remote control did not work.
Everything, friendly stuff, room was clean, confortable, I felt that I was at home
Unflexible, very bad customer service.
The front desk personnel was very, very unpolite.
I would NEVER stay there again.
The location
The staff is very hostile. I would NOT RECOMEND that place ever.
They have no idea of what customer service means, and if you tell them something they say they have been doing it like that for 30 years and it works for them.
They don't have a restaurant, so you might or might not be able to have breakfast there.
The night supervisor Vicente was very nice
I didn’t like being locked in and out of the property 24/7- there weren’t any nice shaded places to sit in the hotel outside my room
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