Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Spacious Rooms
Cons:
Unclean Lobby Toilets
Staff Attitude Issues

Categories

Cleanliness
8.9
Several negative mentions about unclean lobby toilets and concerns about cleanliness of pillows.
Service
9.87
Overall, staff were described as friendly and helpful, although one negative experience with a single staff member was noted.
Location
10
Multiple reviews emphasized the excellent location, being in the center of shopping and close to transport.
Room Quality
9.91
Rooms were generally described as spacious and comfortable, with good amenities.
Amenities
9.86
Positive mentions regarding complimentary drinks, washing machines, and good facilities.
Value for Money
9.39
Generally good value due to central location and comfortable amenities.
Food and Beverage
8.85
Limited dining facilities mentioned, relying on nearby options for meals.
Overall Experience
10
Overall, a highly rated experience with many positive remarks regarding location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:01

Property Description

Prime Location in Kyoto
Located just 500 meters from Gion Shijo Station, Tokyu Stay Kyoto Sakaiza Shijo Kawaramachi offers a convenient stay near popular attractions like Kiyomizu-dera Temple and Heian Shrine.

Comfortable and Modern Accommodation
Enjoy well-equipped non-smoking rooms with amenities such as air conditioning, flat-screen TVs, and private bathrooms with free toiletries. The friendly staff at the 24-hour front desk is always ready to assist.

Convenient Facilities and Services
Take advantage of concierge services, free WiFi, and a shared lounge during your stay. Relax on the terrace or explore nearby landmarks like Kyoto International Manga Museum.

Experience the best of Kyoto at Tokyu Stay Kyoto Sakaiza Shijo Kawaramachi. Book now for an unforgettable stay!

Important information:

[About room cleaning]
・Consecutive staying
"Simple cleaning" is a request system.
Please put out a cleaning request tag in front of the door if you wish.
Simple cleaning means collection of face towels, bath towels, bath mats, nightwear, and trash in trash cans.
・For stays of 7 nights or more
In addition to the above simple cleaning, "room cleaning" will be performed once a week.
Bed making, changing towels and nightwear, replenishing room equipment, cleaning the room, and collecting garbage from the trash can.
*Additional room cleaning is available for an additional fee.
Please contact the front desk for details.

Since our hotel is located in the shopping district of Shinkyogoku-dori, it is not possible to come directly by car.
If you reach by a taxis, please get off near the entrance of Shinkyogoku-dori on the Shijo-dori side (about 1 minute on foot).
There is no parking lot, but please feel free to contact us as we will guide you to a nearby coin parking lot.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.6
Based on 1708 reviews
Cleanliness: 8.9
Service: 9.87
Location: 10
Room Quality: 9.91
Amenities: 9.86
Value for Money: 9.39
Food and Beverage: 8.85
Overall Experience: 10
K
Kugelberg • solo_traveller • us
10
Amazing experience. Will recommend to anyone traveling to Kyoto. Hopefully return soon.
Pros:

Location. Free sake bar. Cordial staff.

2026-10-15 • via Nuitee
C
Charlotte • solo_traveller • au
9
2026-10-13 • via Nuitee
M
Mai • extended_group • au
9
Overall experience was pleasant, we would stay again.
Pros:

Deluxe Twin Room with Extra Bed and Washing Machine (Non-Smoking)

The room was clean and compact but comfortable enough for our stay. Although it was the same size as a hotel room we stayed in Tokyo (24 sqm), the layout made it feel a little more spacious. Having a washer-dryer in the room was a big plus, as we could do our laundry at any time of the day. Laundry detergent was also provided, which was a thoughtful and convenient touch.

The hotel is surrounded by plenty of shops and restaurants, with train stations within walking distance, making it a convenient base for exploring the area. The large window let in plenty of natural light, making a noticeable difference to the overall feel of the room. Although the view wasn’t anything special, the window helped make the space feel brighter and more open.

The staff were very friendly and accommodated all of our requests.

Cons:

They didn’t have in-house luggage transfer facilities.

2026-10-13 • via Nuitee
P
Perihan • extended_group • tr
6
Rahat uyku, dar alan
Pros:

Konumu iyiydi. Temiz, güvenilir otel.

Cons:

Standart odada 3 kişi konaklayabiliyorsunuz.
Kyoto daki diğer Tokyu Stay otellerini tercih edin.

2026-10-12 • via Nuitee
Y
Yingwen • couple • tw
10
2026-10-12 • via Nuitee
R
Rob • extended_group • au
10
Fantastic hotel in the perfect place within Kyoto
Pros:

Random search

Cons:

Nothing

2026-10-11 • via Nuitee
A
Alex • family_with_children • au
10
2026-10-11 • via Nuitee
P
PINAR • family_with_children • tr
10
2026-10-07 • via Nuitee
A
Adam • family_with_children • us
9
2026-10-07 • via Nuitee
K
Keiko • solo_traveller • jp
9
2026-09-19 • via Nuitee
S
Susan • couple • au
10
Fabulous location staff and cleanliness
Pros:

Fabulous location in centre of everything. Near markets and Gion area and restaurants and bars. Rooms were large and extremely clean and comfortable. Staff were very helpful and kind - helped us send our luggage on to Tokyo. Thank you. I would definitely stay here again

Cons:

Nothing

2026-09-17 • via Nuitee
A
Avraham • solo_traveller • il
10
2026-09-16 • via Nuitee
T
Thorpe • extended_group • jm
10
100% recommended for combining comfort and convenience with accessibility for sightseeing!
Pros:

The property combines convenience and accessibility with peace and serenity. The Kawaramachi subway entrance is literally a second away. The bustling Shinkyogoku marketplace is literally right downstairs, yet the hotel somehow manages to keep maintain tranquility. The free coffee/tea and sake were huge bonuses. Did I mention the in unit washer/dryer?? That was like PERFECT especially because we had been traveling so much. I swear, if a hotel has “Tokyu Stay” in the name, just book it. Don’t ask any questions. Just book it. It’s perfect!

Cons:

There’s nothing I disliked. My only recommendation is a clothing iron. We didn’t have an iron/board in our room but that was next to nothing.

2026-09-16 • via Nuitee
S
Séverine • family_with_children • ch
10
Top
Pros:

L’emplacement

Cons:

Rien

2026-09-15 • via Nuitee
S
SHINICHI • couple • jp
8
2026-09-14 • via Nuitee
F
Fernando • couple • us
10
2026-09-13 • via Nuitee
M
Mohammed Shoaib • family_with_children • gb
10
2026-09-12 • via Nuitee
S
Stephen • couple • gb
10
If in Kyoto stay here
Pros:

A very warm welcome was appreciated. The hotel is in a great location but slightly tucked away behind a shopping mall. It is beautifully designed, with a lovely calm ambiance. The lobby drinks were much appreciated. Lovely staff. The room was a good size and has a kitchen area plus washing machine. The bathroom has high quality fittings - the bath was great! The bed was very comfortable. Overall, this was one of the nicest hotels in our Japan trip. Fantastic value for money. Highly recommended.

Cons:

Nothing at all.

2026-09-12 • via Nuitee
M
MEGUMI • family_with_children • jp
10
最高のホテルでした
Pros:

スタッフもとても感じが良くて
何年か前に泊まった時より冷蔵庫が大きくなり冷凍室も別でついていたので　アイスを買って冷やせたり　冷蔵庫が広くなってて錦市場で買ったもの冷やしたり☝🏻重宝しました
部屋にはドラム式洗濯機もあり　毎日ノンストレスでした😊空気清浄機もあるところが良かったです

Cons:

特に無し

2026-09-11 • via Nuitee
M
MEGUMI • family_with_children • jp
10
2026-09-11 • via Nuitee