Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Dampness in rooms
Breakfast limitations

Categories

Cleanliness
8.92
Some reviews mentioned dampness and mold, indicating a need for better maintenance.
Service
10
Consistently praised for friendly and helpful staff.
Location
10
Located close to main attractions, easily accessible.
Room Quality
9.92
Rooms described as spacious and comfortably decorated.
Amenities
9.92
Pleasant garden areas and a nice pool were highlighted.
Value for Money
9.92
Great value given the amenities and location.
Food and Beverage
8.92
Breakfast had limitations but was generally acceptable.
Overall Experience
10
Guests enjoyed their stays with only minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:26

Property Description

Luxurious Amenities
Experience comfort and style at Casa Aluxes Hotel in Valladolid, Yucatán. Relax on our terraces, take a dip in the outdoor pool, and stay connected with free WIFI throughout the property.

Modern Rooms
Indulge in our well-appointed rooms featuring Smart TVs, cable, and the option for garden or pool views. Enjoy the convenience of your own bathroom, complete with cold and hot water, and stay cool with air conditioning.

Convenient Services
Benefit from complimentary 24-hour free parking and explore the nearby Chichen-Itza ruins, located just 45 kilometers away.

Book now to elevate your stay at Casa Aluxes Hotel!

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 3 and older are allowed.
    Children from 3 years old to 7 years old stay for MXN 150 per person per night when using an existing bed.
    Children from 8 years old to 17 years old stay for MXN 300 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.7
Based on 36 reviews
Cleanliness: 8.92
Service: 10
Location: 10
Room Quality: 9.92
Amenities: 9.92
Value for Money: 9.92
Food and Beverage: 8.92
Overall Experience: 10
J
Joe • couple • gb
2
Host was apologetic about the issues raised and promised they will fix the issues
Pros:

Location and staff

Cons:

Needs upgrade especially bathroom which has a damp ceiling. Linen and blanket were damp as well

2026-02-10 • via Nuitee
K
Karel • couple • cz
10
2026-01-29 • via Nuitee
N
Ningning • solo_traveller • us
9
2026-01-26 • via Nuitee
W
Waldbrum • couple • pl
10
Warto tam się zatrzymać nawet na kilka dni.
Pros:

Bardzo dobra lokalizacja, blisko do centrum które jest bardzo ładne. Fantastyczne wnętrze obiektu, piękny ogród, unikalne dekoracje, wszędzie czysto i ze smakiem. Na miejscu bar i restauracja.

Cons:

Wszystko było OK.

2026-01-19 • via Nuitee
M
Maria Giulia • couple • it
9
Pros:

Hotel pulito e curato. Noi abbiamo soggiornato in una stanza che appartiene all’antica struttura.
Centralissimo ma in una vietta tranquilla e poco rumorosa. Staff molto gentile e accogliente

2026-01-04 • via Nuitee
N
Nicolette • extended_group • nl
9
Pros:

We hebben een geweldig verblijf gehad. De kamer was ruim, schoon en de bedden lagen heerlijk. We kregen grote badlakens om te gebruiken voor het zwembadje. Onze kinderen hebben heel veel plezier gehad met de twee lieve puppies, chihuahua en oude labrador van het hotel. Het centrale plein, allerlei goede restaurants en de Cenote Zaci liggen op korte loopafstand. Ook hebben we veel goede tips gekregen voor wat betreft bezienswaardigheden en activiteiten in en rondom Valladolid van de bijzonder vriendelijke host van het hotel.

Cons:

Niets

2025-12-30 • via Nuitee
M
Melinda • family_with_children • fr
8
2025-12-27 • via Nuitee
G
Gloria • couple • de
7
Beautiful and close to the center
Pros:

There are many nice chilling areas in the garden. The hotel is very close to the center. The beds were comfortable and the rooms are nicely decorated.

Cons:

There’s a restaurant in the front that plays music pretty loud in the evening. The music is not good and the restaurant was mostly kind of empty, so the atmosphere in the garden wasn’t very nice in the evening.

The breakfast was ok (they can make something vegetarian too), but you have to choose between coffee and juice. You don’t get both. Which is pretty weird. They should offer both even if the breakfast would cost a bit more.

2025-12-22 • via Nuitee
N
Nachtmann • couple • cz
10
2025-12-04 • via Nuitee
S
SERGE FRANCOIS • extended_group • mx
8
2025-11-28 • via Nuitee
R
Rebeca • family_with_children • mx
1
2025-11-24 • via Nuitee
S
Steve • solo_traveller • us
10
Great location and friendly staff
Pros:

The hotel is located in a great location just off the main square. The hotel has a dedicated parking lot next door so no need to look for street parking. Lots of cantinas, street food vendors, shops, and restaurants just a block away. There is also an adjoining restaurant. The host, Vanya, is helpful and friendly. The dog, Cookie, is also super friendly. Rooms are spacious and comfortable and are situated around a nice garden. Very quiet at night.

2025-11-23 • via Nuitee
B
Blas • solo_traveller • es
8
Hambiente cuidado, cómodo y agradable
Pros:

La situación y el buen gusto en la decoración

Cons:

Contratar el desayuno y que después no pudieran dar este servicio

2025-11-17 • via Nuitee
R
Riccardo • couple • it
7
Esperienza sotto le aspettative per il servizio
Pros:

Struttura caratteristica e ben curata.
Ottima posizione: si raggiunge tutto comodamente a piedi.
Parcheggio interno molto comodo.

Cons:

La camera era molto umida e la doccia aveva un getto praticamente inutilizzabile.
Assente l’asciugacapelli e, quando l’ho richiesto, il personale mi ha guardato in modo stranito, come se fosse una richiesta fuori luogo.
Stessa reazione quando ho chiesto un asciugamano aggiuntivo.

2025-11-13 • via Nuitee
M
Marney • couple • au
10
Beautiful hotel.
Pros:

Lovely host. The place had very chill vibes. Nice space to relax by the clean pool. Our room was beautiful. The staff at the attached restaurant were also very helpful when I asked for salt and pepper for our own snacks.

Cons:

Having drinking water available for guests would be a nice touch.

2025-11-10 • via Nuitee
A
Abigail • couple • nl
10
Great stay, attentive staff, brilliant location
Pros:

Such a wonderful lady at reception - so friendly and helpful! Location excellent near to the main streets and park. Not the most modern room but lots of character and all was clean and nicely done. Pool was lovely in the heat too. I advise closing the bathroom window at night to avoid being woken up by chickens/dogs next door!

Cons:

The only small thing was that we paid for breakfast at the onsite restaurant via hotel reception but the restaurant then didn't open at the time they said it would (8am). It was only 20 mins or so late opening but, because we needed to catch a bus that morning, that 20 mins meant we didn't have time for breakfast. That's the fault of the restaurant though not the hotel! Hotel refunded us the money and we're very apologetic and sweet.

2025-11-08 • via Nuitee
A
Aneta • extended_group • pl
8
Kolorowy, meksykański styl.
Pros:

Bardzo klimatyczne miejsce. Pięknie ozdobione z fajnym basenikiem i barem obok.

2025-11-07 • via Nuitee
L
Lopez • family_with_children • mx
8
Pros:

Me encantó la ubicación, es perfecta y el concepto del hotel

Cons:

Lo unico que no me gusto es que el cuarto estaba muy humedo y en las parades había mucho moho, considero podrían hacer un buen mantenimiento de desinfeccion y limpieza, mi hija se asomo bajo la cama porque se le cayo un juguete y estaba lleno de polvo y un cienpies muerto

2025-11-04 • via Nuitee
J
Julija • family_with_children • us
1
Bed bugs!!
Pros:

Garden is beautiful, and interior design is very nice.

Cons:

Bed bugs!!! I willfully ignored the latest review reporting bed bugs, convincing myself that it's a different room and the issue must've been resoled. That was not the case! I will not include the unpleasant pictures of my bites, but the ankles on both my feet were unmistakably dined on. I pray that I didn't bring any bugs with me because I intentionally left my backpack off the floor and away from the bed.

2025-11-03 • via Nuitee
M
Meander27804515153 • Family • Austin, Texas
8
Cute and comfy if you like antiques
Pros:

Comfy and cute! Pros: beds come with two pillows :) , beds are comfy, room small but functional, has parking and price is great. It’s a boutique hotel with 7 rooms, lots of antiques and art with creative eclectic design. Place has thin walls as large window face courtyard, it’s understandable for its design. Possible Cons: front access closed at 10pm, entrance only through parking lot, Fine if you have a car but would be too dark if walking in alone. Also, checkout at 12pm is non-negotiable, there will be fees if checking out late. Overall, If u like funky antiques and colorful space this is great boutique hotel.

2025-07-30 • via Tripadvisor