Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Dampness in rooms
Breakfast limitations

Categories

Cleanliness
8.92
Some reviews mentioned dampness and mold, indicating a need for better maintenance.
Service
10
Consistently praised for friendly and helpful staff.
Location
10
Located close to main attractions, easily accessible.
Room Quality
9.92
Rooms described as spacious and comfortably decorated.
Amenities
9.92
Pleasant garden areas and a nice pool were highlighted.
Value for Money
9.92
Great value given the amenities and location.
Food and Beverage
8.92
Breakfast had limitations but was generally acceptable.
Overall Experience
10
Guests enjoyed their stays with only minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:26

Property Description

Luxurious Amenities
Experience comfort and style at Casa Aluxes Hotel in Valladolid, Yucatán. Relax on our terraces, take a dip in the outdoor pool, and stay connected with free WIFI throughout the property.

Modern Rooms
Indulge in our well-appointed rooms featuring Smart TVs, cable, and the option for garden or pool views. Enjoy the convenience of your own bathroom, complete with cold and hot water, and stay cool with air conditioning.

Convenient Services
Benefit from complimentary 24-hour free parking and explore the nearby Chichen-Itza ruins, located just 45 kilometers away.

Book now to elevate your stay at Casa Aluxes Hotel!

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 3 and older are allowed.
    Children from 3 years old to 7 years old stay for MXN 150 per person per night when using an existing bed.
    Children from 8 years old to 17 years old stay for MXN 300 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.7
Based on 46 reviews
Cleanliness: 8.92
Service: 10
Location: 10
Room Quality: 9.92
Amenities: 9.92
Value for Money: 9.92
Food and Beverage: 8.92
Overall Experience: 10
D
Deborah • family_with_children • mx
8
Pros:

The staff, except for the restaurant was absolutely lovely. Accommodations were lovely as well. Very comfortable bed, very clean. Loved the atmosphere!!!

Cons:

Was really disappointed with the breakfast staff. I had asked for a simple cup of coffee. There seemed to be a problem with making coffee with absolutely no attempt at fixing. The staff also had more interest in their phones than solving a simple problem of having a cup of coffee for their customer. I asked for coffee again about an hour later with the same result, more interested in their phones before asking me what I wanted and the same answer about the coffee. A breakfast restaurant that offers coffee should be able to find a way to actually produce it. So, I walked and found a place about 6 calle's away that had great coffee.

2026-04-06 • via Nuitee
A
Aleksandra • couple • pl
9
2026-04-05 • via Nuitee
A
Amélie • extended_group • fr
8
2026-04-04 • via Nuitee
M
Marta • extended_group • mx
7
2026-04-02 • via Nuitee
J
Jessica • family_with_children • gb
8
2026-03-27 • via Nuitee
C
Celine • family_with_children • fr
4
Très déçus , très cher pour la prestation .
Pros:

L emplacement idéal au cœur de Valladolid et le parking. Joli jardin dommage qu il n y ait pas de fenêtre pour en profiter . Accès en rez de jardin est cool .

Cons:

Chambre sans fenêtre , très vétuste , mur peinture abîmés , salle de bain pas du tout agréable ni pratique , vraiment pas à la hauteur du tarif .
Le personnel ne parle qu espagnol.

2026-02-26 • via Nuitee
J
Joe • couple • gb
2
Host was apologetic about the issues raised and promised they will fix the issues
Pros:

Location and staff

Cons:

Needs upgrade especially bathroom which has a damp ceiling. Linen and blanket were damp as well

2026-02-10 • via Nuitee
K
Karel • couple • cz
10
2026-01-29 • via Nuitee
N
Ningning • solo_traveller • us
9
2026-01-26 • via Nuitee
W
Waldbrum • couple • pl
10
Warto tam się zatrzymać nawet na kilka dni.
Pros:

Bardzo dobra lokalizacja, blisko do centrum które jest bardzo ładne. Fantastyczne wnętrze obiektu, piękny ogród, unikalne dekoracje, wszędzie czysto i ze smakiem. Na miejscu bar i restauracja.

Cons:

Wszystko było OK.

2026-01-19 • via Nuitee
M
Maria Giulia • couple • it
9
Pros:

Hotel pulito e curato. Noi abbiamo soggiornato in una stanza che appartiene all’antica struttura.
Centralissimo ma in una vietta tranquilla e poco rumorosa. Staff molto gentile e accogliente

2026-01-04 • via Nuitee
N
Nicolette • extended_group • nl
9
Pros:

We hebben een geweldig verblijf gehad. De kamer was ruim, schoon en de bedden lagen heerlijk. We kregen grote badlakens om te gebruiken voor het zwembadje. Onze kinderen hebben heel veel plezier gehad met de twee lieve puppies, chihuahua en oude labrador van het hotel. Het centrale plein, allerlei goede restaurants en de Cenote Zaci liggen op korte loopafstand. Ook hebben we veel goede tips gekregen voor wat betreft bezienswaardigheden en activiteiten in en rondom Valladolid van de bijzonder vriendelijke host van het hotel.

Cons:

Niets

2025-12-30 • via Nuitee
M
Melinda • family_with_children • fr
8
2025-12-27 • via Nuitee
G
Gloria • couple • de
7
Beautiful and close to the center
Pros:

There are many nice chilling areas in the garden. The hotel is very close to the center. The beds were comfortable and the rooms are nicely decorated.

Cons:

There’s a restaurant in the front that plays music pretty loud in the evening. The music is not good and the restaurant was mostly kind of empty, so the atmosphere in the garden wasn’t very nice in the evening.

The breakfast was ok (they can make something vegetarian too), but you have to choose between coffee and juice. You don’t get both. Which is pretty weird. They should offer both even if the breakfast would cost a bit more.

2025-12-22 • via Nuitee
N
Nachtmann • couple • cz
10
2025-12-04 • via Nuitee
S
SERGE FRANCOIS • extended_group • mx
8
2025-11-28 • via Nuitee
R
Rebeca • family_with_children • mx
1
2025-11-24 • via Nuitee
S
Steve • solo_traveller • us
10
Great location and friendly staff
Pros:

The hotel is located in a great location just off the main square. The hotel has a dedicated parking lot next door so no need to look for street parking. Lots of cantinas, street food vendors, shops, and restaurants just a block away. There is also an adjoining restaurant. The host, Vanya, is helpful and friendly. The dog, Cookie, is also super friendly. Rooms are spacious and comfortable and are situated around a nice garden. Very quiet at night.

2025-11-23 • via Nuitee
S
SteveSchlessinger • Friends getaway • Jacksonville, Florida
10
Great location and friendly staff
Pros:

The hotel is located in a great location just off the main square. The hotel has a dedicated parking lot next door so no need to look for street parking. Lots of cantinas, street food vendors, shops, and restaurants just a block away. There is also an adjoining restaurant. The host, Vanya, is helpful and friendly. The dog, Cookie, is also super friendly. Rooms are spacious and comfortable and are situated around a nice garden. Very quiet at night.

2025-11-22 • via Tripadvisor
B
Blas • solo_traveller • es
8
Hambiente cuidado, cómodo y agradable
Pros:

La situación y el buen gusto en la decoración

Cons:

Contratar el desayuno y que después no pudieran dar este servicio

2025-11-17 • via Nuitee