Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful decor
Amazing breakfast
Luxury and comfort
Cons:
Food value concerns
Road access issues

Categories

Cleanliness
9.75
Cleanliness was noted as great by several reviewers.
Service
10
Staff were friendly, helpful, and attentive, contributing positively to the experience.
Location
9.25
Location praised for its picturesque setting, though access roads were mentioned as problematic.
Room Quality
9.75
Guests enjoyed the luxurious ambiance and room quality.
Amenities
9.75
Amenities were considered top drawer, but lack of a spa was a noted downside.
Value for Money
8.75
Concerns were raised regarding the value of food offered, impacting perception of overall value.
Food and Beverage
8.75
Food quality received mixed reviews, impacting the overall satisfaction.
Overall Experience
10
Unbelievable experience with high praise for attention to detail and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:59

Property Description

Luxurious Accommodation with Stunning Views

Individually Decorated Suites: Each suite at Hartford House offers a unique charm with modern amenities for a comfortable stay.

Culinary Delights: Enjoy a gastronomic journey with a six-course tasting menu and optional wine pairing, topped off with a delightful English breakfast on the verandah.

Relaxation and Activities: Unwind at the wellness centre, take a dip in the outdoor pool, or engage in various estate activities like horse riding and trout fishing.

Experience elegance and tranquility at Hartford House. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for ZAR 660 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for ZAR 660 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 558 reviews
Cleanliness: 9.75
Service: 10
Location: 9.25
Room Quality: 9.75
Amenities: 9.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 10
T
Tobias couple nl
9
We will stay there again, when we in the neighborhood
Pros:

breakfast was great and dinner as well

Cons:

the road to this hotel was bad, but we were prepared

2026-05-15 via Nuitee
M
Michelle couple za
8
2026-05-06 via Nuitee
J
Jaques couple za
9
2026-05-05 via Nuitee
J
Jonathan couple za
9
Loved it will go back again
Pros:

Food, Service

Cons:

Not many board games available for guests

Wifi dropped signal twice (whilst watching a movie on Netflix

2026-05-04 via Nuitee
C
Conrad couple za
10
2026-04-28 via Nuitee
G
George solo_traveller za
10
2026-04-24 via Nuitee
B
Bryan couple za
10
Exceptional, fantastic food and staff. We will be back.
Pros:

We loved the serenity of the countryside. Beautiful views and gardens. Attentive staff.

2026-04-23 via Nuitee
M
Marietha solo_traveller za
10
Will definately be going back!!!
Pros:

Amazing country side

Cons:

Nothing.

2026-04-22 via Nuitee
N
Nonkanyiso family_with_children za
10
Excellent stay for the whole family
Pros:

I loved the overall deco. The tasting menu was exceptional.

2026-04-13 via Nuitee
K
Keitumetse couple za
10
2026-04-09 via Nuitee
K
Khanya couple za
9
2026-04-09 via Nuitee
S
Serisha couple za
9
pleasant
Pros:

I must commend the 6 Course meal. Made to perfection. the staff was amazing and place was extremely welcoming with the ambience and set up.

Cons:

the bed was uncomfortable.

2026-04-06 via Nuitee
L
Lerato couple za
8
Beautiful hotel & ambiance, but to be truly 5* you need more facilities and activities
Pros:

Beautiful ambiance

Cons:

Needs more activities - it’s so remote that you need more activities. Maybe horse riding lessons & definitely a spa. You have a spa “room” by the pool. Open it & use it on weekends. That better than someone setting up a table in your room. That’s quite disruptive.

2026-04-05 via Nuitee
G
Greg family_with_children za
10
Pros:

Very friendly staff and the rooms were exceptionally clean.

2026-04-03 via Nuitee
C
Carla couple za
9
Pros:

Incredible views and surroundings. Staff are friendly and hospitable.

2026-03-29 via Nuitee
S
shaheel family_with_children za
10
2026-03-21 via Nuitee
M
Mpho family_with_children za
10
Amazing place with Great Staff & Food
Pros:

Exceptional service, great rooms with facilities and amazing food

Cons:

Nothing

2026-02-24 via Nuitee
C
Colleen extended_group za
10
Pros:

The staff are so warm and kind and the decor is both beautiful and comfortable - and you cannot beat the overall setting

Cons:

nothing

2026-02-23 via Nuitee
M
Masha family_with_children za
9
2026-02-22 via Nuitee
N
Nicole family_with_children za
10
2026-02-22 via Nuitee