Cliff Castle Casino Hotel

Hotels
8.8 (1886 reviews)
555 Middle Verde Rd , Camp Verde , US

Free
Children allowed

Facilities

Free valet parking
24-hour fitness facilities
Free WiFi
Free Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable rooms
Cons:
Inconsistent bed comfort
Noise issues
Limited entertainment

Categories

Cleanliness
8.3
Multiple mentions of clean rooms but some complaints about the beds' comfort and issues like chirping smoke detectors.
Service
9.3
Consistently praised for friendly and accommodating staff throughout several reviews.
Location
8.8
Conveniently located with easy access, though some issues finding specific hotel spots were noted.
Room Quality
8.8
Generally good reviews regarding room size and comfort despite some comments on the pillows.
Amenities
8.8
Amenities received mixed reviews, with praise for cleanliness but some complaints about limited entertainment options.
Value for Money
8.8
Noted as a good deal by some, but also criticism of specific offerings like the buffet price.
Food and Beverage
8.3
Food options praised, but some found the buffet prices high and limited menu selections.
Overall Experience
9.3
Overall positive experiences highlighted, with many customers mentioning they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:22

Property Description

With 122 well-appointed rooms, the Tower is the first six-story hotel in the Verde Valley, with direct access to the Casino, four restaurants, a 20-lane bowling center and a nightclub.

Important information:

Please note that the resort fee includes the following:
- 2 bottles of water
- Wi-Fi access
- 24-hour fitness center access
- Valet parking
- Local callsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. An extra bed for children 18+ years costs 25 USD per night.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Damage deposit

    A damage deposit of 50.0 USD may be required.

  • Parking

    Free parking is available on site.

See all policies

Location

Guest Reviews

8.8
Based on 1886 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.3
B
Brigitta • family_with_children • nl
9
Pros:

Mooie comfortabele kamer. Rustig gelegen,hotel beschikt over verschillende faciliteiten om te eten en drinken. Voor entertainment hoef je de deur niet uit, casino, bowlingbaan en zwembad aanwezig.

Cons:

Niets

2026-10-18 • via Nuitee
R
Ronald • couple • us
10
Enjoyed the stay
Pros:

Rooms very clean. Friendly employees c

Cons:

Can't thing of anything.

2026-10-17 • via Nuitee
E
Ellen • family_with_children • us
10
Cons:

Slow checkin. Not good signage for checking parking and security staff were rude.

2026-10-16 • via Nuitee
T
Tom • couple • us
10
2026-10-14 • via Nuitee
M
Martha • couple • us
10
Great stay beds very comfortable
Pros:

Staff and cleanliness of hotel

Cons:

Nothing very satisfied

2026-10-13 • via Nuitee
A
acacia • family_with_children • us
10
2026-10-12 • via Nuitee
T
tom • couple • us
10
very happy with Cliff Castle
2026-10-11 • via Nuitee
S
Shawn • family_with_children • us
7
2026-10-11 • via Nuitee
L
Lopez • solo_traveller • us
3
Cons:

No microwave called the office and they said they would bring one. Waited for hours and they never showed.

2026-10-11 • via Nuitee
E
Elvira • family_with_children • us
8
Overall it was clean employees were friendly.
Pros:

Didn’t have breakfast just coffee at the coffeehouse. We did eat at Johnny Rockets it was good!

Cons:

Bed was a little uncomfortable.

2026-10-09 • via Nuitee
D
DOVER • solo_traveller • us
8
Nice overnight stay.
Pros:

The room was very nice and also was very clean.
The price was reasonable too.

Cons:

The mattress could have been better. Also the buffet was closed on Wed and the restaurant menu choices weren't great.

2026-10-08 • via Nuitee
R
Rhianna • family_with_children • us
10
2026-10-07 • via Nuitee
A
Anne-Claire • solo_traveller • us
10
2026-10-07 • via Nuitee
P
Peterson • couple • us
10
Can’t wait to stay there again. Telling my friends about a great trip.
Pros:

Beautiful hotel room. Quiet and very clean. Love all the different places to eat. Great staff and good gambling games. Wish it was closer to Surprise. Favorite casino!!!!

Cons:

Nothing. Loved it.

2026-09-19 • via Nuitee
R
Roland • couple • us
10
2026-09-18 • via Nuitee
S
Sabrina • couple • us
9
Pros:

Bed is comfortable

2026-09-16 • via Nuitee
G
Gina • couple • us
9
Pros:

Rooms are spacious.

Cons:

The refrigerator in the room was not cool enough and could not find a way to adjust it.

2026-09-16 • via Nuitee
F
Felix • family_with_children • us
10
2026-09-14 • via Nuitee
D
Douglas • extended_group • us
10
2026-09-12 • via Nuitee
K
Kathleen • family_with_children • us
10
Absolutely wonderful!!!
Pros:

I've made this my little roadtrip for awhile. Everyone here, was Kind, helpful, and made our stay very comfortable, even the staff who cleans are absolutely lovely! They were so happy to help w all of my needs. The grounds are always kept up , and AGAIN, the staff is AMAZING!!! I will continue to come here a few x a year, for a lil roadtrip! I truly enjoyed our stay!

Cons:

Loved it all!

2026-09-11 • via Nuitee