Hotel de la Coupole - MGallery

Hotels
MGallery
9.6 (2002 reviews)
1,Hoang Lien Street, Sapa District, Lao Cai Province , Sa Pa , vn

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Fantastic hotel
Great location
Amazing staff
Excellent food
Impressive amenities
Cons:
Overpriced food and drinks
Cold in the hallways
Small gym

Categories

Cleanliness
9.55
All good and very clean.
Service
10
The staff is pleasant, cordial and ever smiling, with impressive efficiency.
Location
9.55
Good location in centre of Sapa.
Room Quality
9.55
Beautiful hotel and facilities.
Amenities
9.55
Liked all the amenities provided.
Value for Money
9.05
Overpriced for what you get, but overall a good experience.
Food and Beverage
9.55
Great spread of vegetarian options, though limited in room dining.
Overall Experience
10
A truly amazing experience that impressed even seasoned travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:25

Property Description

Luxurious Accommodations
Hotel de la Coupole - MGallery blends the charm of Sapa's minority tribes with French Haute Couture, offering rooms with balconies, hot tubs, and garden views. The exquisite decor and amenities ensure a comfortable stay for all guests.

Culinary Delights
Indulge in a gastronomic experience at the on-site restaurants. From the all-day French restaurant Chic to the artisanal chocolates at Cacao and the champagne selection at Absinthe, there is something to satisfy every palate.

Relaxation and Activities
Unwind at the heated indoor pool, spa, sauna, or hammam. For the more adventurous, cycling around Sa Pa or taking the funicular to Fansipan cable car provides an exciting way to explore the area.

Book now to experience the perfect blend of luxury, culture, and relaxation at Hotel de la Coupole - MGallery.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 2002 reviews
Cleanliness: 9.55
Service: 10
Location: 9.55
Room Quality: 9.55
Amenities: 9.55
Value for Money: 9.05
Food and Beverage: 9.55
Overall Experience: 10
C
Catherine couple au
10
A journey back in time…
Pros:

This is one of the best hotels we’ve ever stayed in. Bill Bensley has created a masterpiece in this hotel and every room tells a story. It is the most incredible building and it is a very comfortable place to stay. When the hectic town outside becomes too much, it is a refuge and a place to rest your weary legs from all the walking. The staff were wonderful. Breakfast was a dream. We will recommend this place to everyone.

Cons:

This is only a minor (and rather petty) thing, but there were kids screaming, jumping, bombing and splashing in the pool and it just did not have a very relaxed kind of vibe. The staff didn’t do much to stop the kids from doing this so it was hard to chill out. It wouldn’t be a problem if it was an outdoor pool but because it was indoors, it sounded like the local aquatic centre.

2026-04-18 via Nuitee
H
Hakim couple us
10
Pros:

Great location and breakfast

2026-04-18 via Nuitee
T
Tim couple au
10
2026-04-17 via Nuitee
Đỗ Quang couple vn
8
Khá ổn
Pros:

Phòng sạch, trang trí đẹp

Cons:

Nhà vệ sinh, ti vi

2026-04-17 via Nuitee
G
geoffroy couple fr
10
Séjour exceptionnel
Pros:

Tout

Cons:

Rien

2026-04-16 via Nuitee
S
Stéphane family_with_children ch
10
2026-04-16 via Nuitee
E
Eliot couple fr
7
Très bel hôtel
Pros:

L’architecture et le bâtiment

Cons:

L’antipathie du personnel. Tout est très compliqué pour la moindre question. Un véritable problème de communication ( en anglais ) . Service pas digne d’un 5 étoiles.

2026-04-15 via Nuitee
V
Victor solo_traveller ph
10
2026-04-15 via Nuitee
O
Oleksandr couple ua
10
2026-04-14 via Nuitee
G
gabriel couple ar
10
Una experiencia inolvidable
Pros:

Todo

2026-04-14 via Nuitee
D
David Jean couple ch
8
2026-04-14 via Nuitee
V
Viviane couple us
8
Pros:

Beautiful and great location

2026-04-14 via Nuitee
J
Jungyeon family_with_children ca
10
2026-04-13 via Nuitee
P
Pamela couple ph
10
2026-04-13 via Nuitee
C
Cathleen couple us
10
Incredible hotel, must stay in Sapa; perfect for Fansipan.
Pros:

Everything! Perfect location, majestic, extravagant. Incredible breakfast selection, well worth the money. The sky bar and bridge were stunning. The heated indoor pool (was a perfect temperature) has to be the most gorgeous pool (take your camera) of all my travels with waiter service. We spent a few late afternoon hours here. There are double loungers with pillows & multiple cushions for comfort, zzzzzz! Skytop bar with an excellent drinks menu, I had a Gin & Tonic, and I could taste the Gin, not always the case in Vietnam. The menu also featured healthy smoothies and beer. The room was French Couture at its finest, and the bed was extremely comfortable. The shower had excellent pressure. The room had a safe and ample room for 2 with a balcony. We had originally booked a suite but switched to a Classic King Suite, which was ample for the two of us, since we went to Fansipan for most of the day. Tickets for Fansipan were arranged at the hotel, and we highly recommend doing the (WOW pass) VIP tickets, round trip with the Fanicular cable car and Muong Hoa Funicular Train monorail. The Fansipan leaves right from the hotel lobby, and the hotel escorts you to the station. One of my top 5 favorite 5-star hotels and the only one in Sapa, located in the heart of Sapa town center, walking distance to everything you need, yet peaceful.

Cons:

Zero complaints! What on earth could you complain about!

2026-04-13 via Nuitee
S
Sharyn extended_group au
10
Excellent all round!
Pros:

Location, view and building architecture & ambience

2026-04-13 via Nuitee
C
Claire solo_traveller gb
10
2026-04-13 via Nuitee
A
Annie couple us
8
We’re love this place & the staff are very friendly. stay here again & refer Phan and family here
Pros:

The location, the view, customer service, the design of the hotel & many more to say.

Cons:

Gym & the Aircodictionig not strong enough. We was have to open the balcony door at night to get more cool air. The could be more equipment like weight machine & Olympic rack with some weight plate. I understand most people don’t workout when they are on vacation but some of us do. Take care health when we are on vacation also very important for some of us. Thank you 😊

2026-04-13 via Nuitee
S
Scriven couple gb
8
Lovely hotel, perfect location
Pros:

The location is amazing and the facilities are stunning!

Cons:

Additional services have a really high cost, we went to a local laundrette which did 4kg of clothes for the same price as the hotel does two pairs of trousers. We also didn’t have breakfast included, and the cost of breakfast at the hotel was quite significant for the area.

2026-04-12 via Nuitee
C
Camille megan family_with_children ph
9
Pros:

The rooms are nice and big the pool is room temp not cold, the whole hotel is very aesthetic and is connected to sun plaza. (There is a sort of secret entrance, pls ask the staff so you dont have to walk "uphill".

Cons:

The male bartender was very curt and they started taking out the cushions in the outdoor seating an hour and a half before closing.
The male bartender also said they dont have food when we asked but we saw another table with the food menu so when we approached the girl staff we were told there was food.

2026-04-12 via Nuitee