The MC, Autograph Collection

Fantastic location. Good downstairs bar with attentive bartenders and good food. Walked to several local restaurants and enjoyed the overall feel of the location and vibe.

Do not stay here! My nephew got married last weekend so we booked several rooms. My sister also had the after wedding party in the roof top bar. We made sure not to arrive until 4:30 (definitely not arriving before check in per their comment to book the day ahead if you think you might be early). We were met by the most rude Concierge who asked me to wait a minute while she ducked into a side room. Our rooms, including the one for my 88 year old father, weren’t ready until close to 5:45pm. Next, when I checked my bank acct. I noticed they charged me $977.00 times two for “the room hold”! Even though the rooms were paid for! Also… the roof top was beautiful BUT the food service and food were an extreme let down! They dribbled out food only when we kept asking ! The dessert was also lack luster for the crazy price ! The only positive experience is the coffee and Server in the restaurant was really nice!

I've stayed here several times over the past couple of years as it's one of the better hotels in the area. I've left positive reviews before but this trip seems a bit lackluster.
On check-in, I noticed the chair to the desk was missing...no big deal...
But then I noticed the nightstand outlets weren't working so I investigated. The nightstand's power cable wasn't plugged in. It wasn't easy getting it in because the outlet opening could barely accommodate the size of the plug so I had to use a hanger to hammer it in but I eventually was able to get it plugged.
When I went to shower...the body wash was missing. I had 2 body cream bottles instead. Ugh, went out and bought my own anyway.
This hotel has generally been good to me and I figured it's probably the World Cup hangover and the room was hastily cleaned and rearranged or something.

Location and its proximity to walk to shops and restaurants.

Mixed feelings about this one. On the plus side, the hotel is quite new with fresh, modern rooms, and it’s reasonably priced. They also have a fantastic rooftop with genuinely good pizza.

Unfortunately the service really let it down. The restaurant staff seemed more interested in their phones than the guests — it took 30 minutes to get two coffees and a juice, and when it finally arrived they’d forgotten one of the coffees while the other was lukewarm. The day before, we waited almost 30 minutes just to be seated, even though the restaurant was nearly empty.

It was also disappointing that we weren’t informed in advance that both the rooftop and the fitness area would be closed all weekend for a private event.

Overall, a good hotel that needs new staff.

Nice and clean room, new rooms with nice new bathrooms and good pricing.

At booking/check-in we were not told that the much advertised rooftop and the gym was closed for guests the entire weekend. This was parts of the reasons for booking for us.

Food/breakfast at the lobby restaurant was good- but service was very slow so be sure to have ample time. At one pont a drip coffee tok 30mins..

Poor information

Buenas instalaciones y excelente atención

Our stay at The MC Hotel revealed something more concerning than a single bad weekend—it exposed what appears to be a management culture where the guest experience is no longer the priority.

The problems started immediately. Our room had crumbs on the floor, and the housekeeping manager acknowledged it had clearly not been vacuumed. While mistakes happen, what stood out throughout our stay was a pattern of poor management rather than isolated incidents.

Staff repeatedly treated guests as inconveniences instead of valued customers. The attached photo shows one individual directing guests to move out of the lobby without introducing herself, explaining the situation, or offering any apology. A well-managed hotel would have empowered staff to say, “We’re sorry for the inconvenience. Please enjoy a complimentary drink while we temporarily restrict this area.” Instead, guests were simply ordered to leave.

The gym was closed to paying guests and we were told to use another gym down the road. The lobby became unusable for hours, stairwells were closed, and even the lobby restroom was inaccessible at times. None of this was communicated before our arrival, leaving guests to discover after check-in that many of the amenities and common areas they paid for were unavailable.

The issue isn’t that the hotel hosted a high-profile group. Hotels do that all the time. The issue is that management appeared willing to inconvenience paying guests without proper communication, planning, or hospitality. Long-term guest trust should never take a back seat to a VIP event.

We canceled the third night of our stay because we no longer felt we were receiving the Marriott experience we booked.

If you’re considering staying here, ask before booking whether any special events, VIP groups, or buyouts will affect access to the lobby, gym, or other amenities. Based on our experience, don’t assume the hotel will tell you in advance.

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Locstion and room quality

Very clean !!

Very clean attractive good location for us

Friendly front desk lady! Clean and nice decor

The balcony room is always pleasant also the staff is always friendly, I enjoyed the new items on the menu.