Kur and Hotel Suruga

Hotels
7.9 (2173 reviews)
Shimizu-ku Okitsu Azuma-cho 1234 , Shizuoka , jp

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent onsen
Friendly staff
Variety of amenities
Good dining options
Cons:
Room cleanliness issues
Difficult location access
Inconsistent room quality

Categories

Cleanliness
6.86
Some reviews point out issues with room odors and cleanliness standards.
Service
8.83
Multiple reviews highlight the helpfulness and friendliness of the staff.
Location
7.87
Generally a good location, but some reviews mention difficulty in finding it.
Room Quality
6.82
Notably mixed sentiments; some issues with room quality were mentioned.
Amenities
8.35
Good variety of amenities, especially the onsen and spa experience.
Value for Money
7.81
Guests found the pricing reasonable for the experience, yet some felt it did not fully justify the cost.
Food and Beverage
7.86
Breakfast received positive mentions, but suggestions for improvement on vegetarian options were noted.
Overall Experience
8.83
Overall enjoyment expressed across many reviews, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:09

Property Description

Welcome to Kur and Hotel Suruga, your perfect retreat in Shizuoka!

Luxurious Dining Experience: Indulge in delectable dishes at our on-site restaurant, offering a culinary journey for your taste buds.

Convenience at Your Fingertips: With a 24-hour front desk, our dedicated staff is always available to cater to your needs, ensuring a seamless stay from check-in to check-out.

Relaxing Bathing Facilities: Unwind in our shared bathing facilities, where you can rejuvenate and refresh after a day of exploring.

Book your stay at Kur and Hotel Suruga now and experience the epitome of comfort and hospitality in Shizuoka!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 2173 reviews
Cleanliness: 6.86
Service: 8.83
Location: 7.87
Room Quality: 6.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 8.83
佐藤 • solo_traveller • jp
8
Pros:

十年前と同じクオリティー。

Cons:

特になし。

2026-06-27 • via Nuitee
I
iida • solo_traveller • ie
9
Pros:

スタッフ対応が良かった
温泉の種類、質も良かった
館内設備が素晴らしく飲食店も選択肢が
一杯あって良かった

2026-06-26 • via Nuitee
T
TERUM I • extended_group • jp
5
値段なり。
Pros:

景色が良い
風呂場が快適

Cons:

受付で布団敷きの依頼をしたのですがされてなかった　部屋の箇所、箇所がシミなどで汚い
不快な感じ
食事も桜海老のかき揚げが冷たくて固くて残念。

2026-06-25 • via Nuitee
M
masaru • solo_traveller • jp
8
良かったです。また泊まらせていただきます。
Pros:

・お風呂の種類が多くサウナや多彩な湯を満喫出来ました。
・オーシャンビューの展望が良い。
・展望レストランでの食事が美味しくて眺望も良くまた訪れます。

Cons:

特にありません。

2026-06-25 • via Nuitee
中村 • solo_traveller • jp
10
2026-06-24 • via Nuitee
望月 • couple • jp
9
ゆっくりできました
Pros:

ロケーションが良かったです

Cons:

宿泊ポイントはつかないんですね

2026-06-23 • via Nuitee
M
MITSUYOSHI • extended_group • jp
9
癒し処
Pros:

初めての利用でしたが、スタッフ（フロント）の対応が丁寧で分かり易く説明して頂きました。
朝食バイキングが美味しいので感心しました。

Cons:

特にありません。

2026-06-22 • via Nuitee
Y
YOUKO • solo_traveller • jp
10
Pros:

お風呂の種類が沢山有って、色々楽しめました。
お部屋も海側だったので、窓から見える景色が綺麗でした。

Cons:

特にありません。

2026-06-22 • via Nuitee
蓮菜 • couple • jp
8
2026-06-21 • via Nuitee
千恵子 • solo_traveller • jp
10
2026-06-21 • via Nuitee
T
takum • solo_traveller • jp
10
最高でした
Pros:

温泉の種類も質も最高

Cons:

駐車場がナビだと分かりづらい

2026-06-19 • via Nuitee
T
takum • solo_traveller • jp
10
最高でした
Pros:

とにかく温泉の種類も質も完璧

Cons:

駐車場がナビだと分かりづらい

2026-06-19 • via Nuitee
A
ARuga • solo_traveller • jp
9
Pros:

リーズナブル
ゆっくり出来ました

2026-06-17 • via Nuitee
C
chiyomi • couple • jp
10
2026-06-17 • via Nuitee
M
Masaya • couple • jp
7
2026-06-15 • via Nuitee
Y
YORIKO • solo_traveller • jp
6
2026-06-15 • via Nuitee
T
tadashi • solo_traveller • jp
9
2026-06-14 • via Nuitee
S
sayunaga • couple • jp
10
気持ち良い
Pros:

お風呂とサウナが最高

Cons:

特になし

2026-06-14 • via Nuitee
B
Bokja • extended_group • jp
4
Pros:

和洋室の宿泊したものの部屋は狭く　特に洗面所の狭いこと　体の不自由な者も来る予定が急遽　来れなくなったが彼女が来てたら洗面所も使えず困ったことだろう　スタッフの須藤さんに相談してランク上の部屋を用意してもらえてありがたかったです。おかげで残り１泊は満足いく部屋をもらって良かった

Cons:

どの部屋にでも　広い快適な洗面所にしてほしい

2026-06-13 • via Nuitee
鈴木 • solo_traveller • jp
10
2026-06-12 • via Nuitee