Kur and Hotel Suruga

Hotels
7.9 (2057 reviews)
Shimizu-ku Okitsu Azuma-cho 1234 , Shizuoka , jp

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent onsen
Friendly staff
Variety of amenities
Good dining options
Cons:
Room cleanliness issues
Difficult location access
Inconsistent room quality

Categories

Cleanliness
6.86
Some reviews point out issues with room odors and cleanliness standards.
Service
8.83
Multiple reviews highlight the helpfulness and friendliness of the staff.
Location
7.87
Generally a good location, but some reviews mention difficulty in finding it.
Room Quality
6.82
Notably mixed sentiments; some issues with room quality were mentioned.
Amenities
8.35
Good variety of amenities, especially the onsen and spa experience.
Value for Money
7.81
Guests found the pricing reasonable for the experience, yet some felt it did not fully justify the cost.
Food and Beverage
7.86
Breakfast received positive mentions, but suggestions for improvement on vegetarian options were noted.
Overall Experience
8.83
Overall enjoyment expressed across many reviews, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:09

Property Description

Welcome to Kur and Hotel Suruga, your perfect retreat in Shizuoka!

Luxurious Dining Experience: Indulge in delectable dishes at our on-site restaurant, offering a culinary journey for your taste buds.

Convenience at Your Fingertips: With a 24-hour front desk, our dedicated staff is always available to cater to your needs, ensuring a seamless stay from check-in to check-out.

Relaxing Bathing Facilities: Unwind in our shared bathing facilities, where you can rejuvenate and refresh after a day of exploring.

Book your stay at Kur and Hotel Suruga now and experience the epitome of comfort and hospitality in Shizuoka!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 2057 reviews
Cleanliness: 6.86
Service: 8.83
Location: 7.87
Room Quality: 6.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 8.83
赤池 • solo_traveller • jp
10
Pros:

スタッフさん達の対応は賑やかで気持ち良かったです！マッサージもとても上手く心地良かったです！

Cons:

エレベーターを待っている時間が長く感じる時が有りました。

2026-04-18 • via Nuitee
名倉 • couple • jp
7
良かった！
Pros:

御食事所のスタッフの対応が良かった。親切でスマイルが・・・。

Cons:

給水機がもう１か所有るともっと良い。又、はっ水が弱すぎる。

2026-04-18 • via Nuitee
M
Masuda • couple • jp
10
2026-04-18 • via Nuitee
M
masaru • solo_traveller • jp
8
海側の部屋で海を眺めたり展望レストランもおいしかったり、大浴場を満喫出来て普段の出張と違いリフレッシュ出来ました。
Pros:

お風呂の種類が豊富で良かったです。

Cons:

・エレベーターが満員で乗れずに次を待つことになる事が何度かあった。
・シングルだったのですが部屋にもシャワーがあると尚最高です。

2026-04-17 • via Nuitee
A
Alya • solo_traveller • ch
6
If you have a Tattoo don't go. Otherwise great.
Pros:

Everything was clean:)

Cons:

When I booked they referenced "shared bathrooms" which seemed normal to me. But as I arrived they told me they only had the Onsen as a shared bathroom. Since I have a Tattoo I was not able to take a shower at all which was frustrating.

2026-04-17 • via Nuitee
F
Fai • solo_traveller • hk
9
Pros:

超值，入了酒店可以玩整天，浴池非常大，有很多浴池，正。

2026-04-17 • via Nuitee
A
AKAMI • solo_traveller • jp
8
2026-04-17 • via Nuitee
C
CHIYO • solo_traveller • jp
6
Pros:

BEDは新しくセミダブルでした。
大浴場が清掃の１時間以外何度も入れた！

Cons:

ま、それなりに古い
部屋にフェイスタオルやコップが無かった…

2026-04-16 • via Nuitee
玉田 • family_with_children • jp
9
2026-04-16 • via Nuitee
T
tetsuya • couple • jp
9
2026-04-16 • via Nuitee
T
Thomas • solo_traveller • fr
1
Gare aux tatouages vous n entrerez pas....
Pros:

La vue sur l ocean Atlantique

Cons:

Je n ai pas pu accéder aux sources chaudes avec mes tatouages.
L hôtel est assez difficile pour accéder à pied.
Pas un mot d anglais de la part des hôtesses d acceuil elles vous montrent une fiche pré-imprimé.

2026-04-16 • via Nuitee
S
SUKHWAN • extended_group • kr
10
Pros:

후지산 + 바다 전망
1층에 다양한 식당
찜질방!

2026-04-15 • via Nuitee
田島 • solo_traveller • jp
10
最高！
Pros:

ローケーション、お風呂、コスパが最高！

Cons:

思い当たらない。

2026-04-15 • via Nuitee
W
Watanabe • couple • jp
10
Pros:

All

2026-04-15 • via Nuitee
Y
Yaowapa • extended_group • th
9
2026-04-14 • via Nuitee
アオシマ • solo_traveller • jp
10
Pros:

ぐー

Cons:

ない

2026-04-14 • via Nuitee
まなみ • solo_traveller • jp
10
2026-04-13 • via Nuitee
一馬 • couple • jp
7
2026-04-13 • via Nuitee
華ママ • family_with_children • jp
9
満足
Pros:

温泉が沢山あって良かった

Cons:

清潔感が足りなかった

2026-04-12 • via Nuitee
恭子 • family_with_children • jp
8
満足。
Pros:

ゆっくり過ごすことが出来た。疲れを癒せた。

Cons:

食事をしたが、お肉が少し古い感じがした。
３人で泊まったが、部屋の広さは、2人部屋くらいで、せまかった。

2026-04-12 • via Nuitee