FabHotel Eleanora - New Town

Hotels
FabHotels
8.1 (355 reviews)
Street No 201 Action Area 1 CA 87 , Kolkata , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Ironing service
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Location is great
Breakfast was very good
Cons:
Cleanliness was poor
Room conditions were unacceptable

Categories

Cleanliness
5.4
The hotel was reported as dirty and unclean with issues like mice in the kitchen area.
Service
9.4
Staff behavior was noted as good despite some slow service and booking issues.
Location
10
The location was appreciated for its privacy and proximity to Axis mall.
Room Quality
6.4
Rooms were described as compact with issues such as water seepage and uncleanliness.
Amenities
7.4
Lacked basic amenities such as toiletries and room service.
Value for Money
8.4
Overall value is impacted by the cleanliness and amenities.
Food and Beverage
9.4
Breakfast was described as very good.
Overall Experience
8.4
The stay was neither good nor bad; some aspects were appreciated while others were disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:37

Property Description

Convenient Location in Kolkata

Located in the bustling New Town district, FabHotel Eleanora Inn New Town offers easy access to major transportation hubs like Sealdah Railway Station and Dumdum Metro Station.

Comfortable and Well-Equipped Rooms

Experience comfort and convenience in our rooms equipped with modern amenities such as free WiFi, flat-screen TVs, and air conditioning. Enjoy a restful night's sleep on our cozy bed linen and towels.

Delicious Dining Options

Start your day right with a choice of à la carte or vegetarian breakfast options offered at the hotel.

Book your stay at FabHotel Eleanora Inn New Town for a memorable experience in Kolkata!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    People 9 years old and over stay for Rs. 800 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 355 reviews
Cleanliness: 5.4
Service: 9.4
Location: 10
Room Quality: 6.4
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 9.4
Overall Experience: 8.4
R
Rafiq couple in
1
2026-02-09 via Nuitee
V
Vivek family_with_children in
1
2026-01-20 via Nuitee
T
Timir Kanti couple in
2
Very bad experience. Not value for money. It’s a simple guest house not a hotel.
Pros:

Location was good. Rooms are too small. Bathroom has a tiny geyser and without any exhaust fan. Bed was cranky and not comfortable. You don’t have sufficient space to open your luggage.
NOT VALUE FOR MONEY. Highly Non-Recommended.

Cons:

Location

2026-01-20 via Nuitee
A
anaz family_with_children in
8
Pros:

Location and comfort

Cons:

No daily change of sheets, towel etc

2026-01-20 via Nuitee
Y
Yogendra couple in
1
Fab group should review its hotel list and services.. infact i wont recommend Fab name to any 9ne fo
Pros:

First of all...it was not Hotel. Few boys were there on the name of staff. Room were compact and water seepage on ceiling...walls ans spoiled 9n floors
No room service ..no kitchen ready...I was a kind 9f closed condition or might be starting condition..worst experience as cant go any where at late night .

2026-01-19 via Nuitee
S
Sudipta couple in
10
Great stay
Pros:

Location was good and food also

Cons:

Na

2026-01-19 via Nuitee
A
AJAY solo_traveller in
1
2026-01-19 via Nuitee
D
Dhiren family_with_children in
10
Good stay
Pros:

All great

Cons:

Na

2026-01-15 via Nuitee
S
Soumen solo_traveller au
7
Pros:

Staffs helpful and have a airport drop off.

Cons:

location makes commute extremely difficult

2026-01-12 via Nuitee
S
Singh family_with_children in
1
Pros:

Nothing it was pathetic

Cons:

It was all dirty and unclean. I have seen mice in the kitchen area. No water kettle in the room, no toiletries nothing

2025-12-22 via Nuitee
J
Joydeep couple in
3
Pros:

nothing except location

Cons:

rooms are smaller with full of dust on the walls and fans no hygiene for linens.

2025-12-03 via Nuitee
R
Raghu Nadh family_with_children in
1
Pros:

Price

Cons:

The hotel stinks of cigarettes, has water problems, is not clean, and has no room service.

2025-11-30 via Nuitee
P
Patra family_with_children in
6
Pros:

Location

2025-11-16 via Nuitee
U
Udita couple in
7
Pros:

Location is far off. But we liked the privacy. The staff behavior is nice. But we did not get the room we booked due to season pressure. Staff service is a bit slow than expected. Breakfast was very good. I think it will be better if they add a table in the room (portable and not attached). It helps much for having food. The overall experience was Good. The room, comfortable, clean, and satisfactory for a short stay. Since Axis mall is near, the location is favorable.

2025-11-10 via Nuitee
Y
Yadav couple in
9
Good stay
Pros:

All greay

Cons:

Na

2025-09-14 via Nuitee
S
Shambhu Nath family_with_children in
1
Pros:

Nothing

Cons:

Staff behaviour
Room was not cleaned
AC was not functioning, it was giving noise the whole night and water leakage was there, due to this whole room became watery in night

2025-08-25 via Nuitee
A
Abimanyu family_with_children in
1
2025-08-24 via Nuitee
H
Hossain extended_group in
9
Great stay
Pros:

Location was great and food too

Cons:

Na

2025-08-04 via Nuitee
A
Aukash solo_traveller in
9
Good stay
Pros:

All great

Cons:

Na

2025-08-04 via Nuitee
K
kumar family_with_children in
1
2025-08-02 via Nuitee