The Strabon Tulum

Hotels
The Q Project
8.6 (208 reviews)
Calle 16 Sur , Tulum , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Modern facilities
Helpful staff
Cons:
Lack of cleanliness
Poor breakfast quality

Categories

Cleanliness
7.68
Some complaints about unclean facilities, particularly in the pool area.
Service
9.65
Generally positive sentiment about staff being helpful and accommodating.
Location
8.19
Location complaints due to safety concerns and distance to main attractions.
Room Quality
8.64
Rooms are described as comfortable, but some issues noted with facilities.
Amenities
9.17
Facilities are modern, but lacking some expected features like parking.
Value for Money
9.13
Overall good value for the services offered relative to location.
Food and Beverage
7.18
Complaints about breakfast quality and availability.
Overall Experience
9.15
Overall, guests appreciated their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:53

Property Description

Luxurious Accommodation
Experience the epitome of comfort at The Strabon Tulum. Our 4-star hotel offers stylish rooms equipped with modern amenities like air conditioning, flat-screen TVs, and private terraces with garden views. Some rooms even feature fully equipped kitchens for added convenience.

Relaxation and Recreation
Unwind by the outdoor swimming pool or explore the lush garden surroundings. Enjoy delicious meals at our on-site restaurant and sip on refreshing drinks at the bar. With free WiFi and a shared lounge area, relaxation is guaranteed at The Strabon Tulum.

Convenient Location
Located just a short distance from Tulum's key attractions, including the Tulum Archeological Site and Tulum Bus Station, our hotel offers easy access to the best of the area. Make your travel hassle-free with our airport transfer service and bicycle rental options.

Book your stay at The Strabon Tulum now for a memorable and relaxing experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 208 reviews
Cleanliness: 7.68
Service: 9.65
Location: 8.19
Room Quality: 8.64
Amenities: 9.17
Value for Money: 9.13
Food and Beverage: 7.18
Overall Experience: 9.15
J
JEAN-LUC extended_group fr
8
Quartier tranquille
Pros:

Le cadre
L'accueil
La réactivité du personnel
Le confort de la literie
La propreté
Bon petit déjeuner
L'emplacement si l'on possède un moyen de transport
Le calme
Il y a quelques restaurants proches

Cons:

Le manque de pression sous la douche

2026-03-01 via Nuitee
P
Paula couple br
9
2026-02-27 via Nuitee
W
Wioletta family_with_children pl
9
Pros:

Olbrzymi apartament z 2 sypialniami i wielkim salonem. Miła obsługa. Dobre śniadanie.

Cons:

Daleko od morza ale mieliśmy samochód więc nam to nie przeszkadzało.

2026-02-26 via Nuitee
M
Magali extended_group fr
9
Bien
Pros:

La piscine était un plus pour les enfants, la chambre confortable.

Cons:

Le petit déjeuner était moyen, trop fade.

2026-02-23 via Nuitee
M
MAGALI couple fr
10
Pros:

Un magnifique Boutique Hôtel dans le quartier de la Veleta. Personnel adorable et à l'écoute.

2026-02-23 via Nuitee
A
Alice couple it
8
Pros:

Bella stanza con tutto il necessario ed un terrazzino molto carino. Quando siamo arrivati non funzionava bene l'acqua calda nella doccia ma abbiamo avvertito il personale e hanno risolto il problema. La colazione non è a buffet ma è buona con possibilità di scelta tra dolce (pancake o waffle) o salato (uovo sodo o strapazzato), tutto sempre accompagnato da frutta e da una bevanda tra caffè e latte o thè. Una mattina abbiamo avuto un'escursione presto ed il personale è stato così gentile da prepararci caffè e frutta da portare via fuori l'orario della colazione. Mi sembra che l'hotel abbia soltanto due posteggi privati però lasciando la macchina sul lato della strada abbiamo sempre trovato posto. La posizione non è centralissima però con una passeggiata si arriva tranquillamente sulla via principale del centro, anche se di notte la strada è poco illuminata.

2026-02-10 via Nuitee
B
Beatriz solo_traveller br
8
Pros:

Quarto espaçoso e confortável.

Cons:

Café da manhã fraco e um certo cheiro de umidade.

2026-01-31 via Nuitee
D
Dufau couple fr
8
Pros:

Chambre très confortable, établissement accueilllant, côté Tulum Pueblo. Pratique pour aller dans les resto / bar à pieds facilement.

Cons:

Piscine un peu décevante (ombre, et peu d’espace pour chiller)

2026-01-27 via Nuitee
F
Fruzsina couple hu
10
Pros:

a növények, környezet

Cons:

-

2026-01-26 via Nuitee
P
Paulina extended_group cl
9
Pros:

La habitación 301 espectacular si tienes familia grande

2026-01-20 via Nuitee
M
Michelle solo_traveller us
5
Cons:

Toilet didn’t work well, breakfast was meager and tables not clean

2026-01-20 via Nuitee
C
cecile couple fr
6
Pros:

Literie
Personnel

Cons:

Les groupes qui déjeunent?à 5h40 le matin
L'eau pas très chaude
Les petits déjeuner disponibles trop tard 8h pour aller visiter surtout étant donné que l'entrée des ruines ferment à 15h30
Pour optimiser le timing des voyageurs il serait préférable de mettre à disposition un petit déjeuner buffet plus tôt

2026-01-17 via Nuitee
A
Antonio couple it
8
Piccola oasi a tulum
Pros:

La struttura é nuova, in zona perfetta per spostarti a piedi, a pochi metri da Veleta Market, un viale di localini per bere e stuzzicare.

Cons:

Unica pecca la colazione, un po' misera per i costi di una stanza, poiché consiste nella scelta di uovo o pancake e caffè o succo.

2026-01-09 via Nuitee
Y
Yorick couple fr
8
Hôtel sympa et nature dans Tulum
Pros:

Petit hôtel intimiste et à taille humaine
Personnel adorable
Lit confortable
Cadre très sympathique avec beaucoup de verdure
Chambre spacieuse
Bon rapport qualité prix

Cons:

Équipement assez vétuste …
Salle de bain assez roots : toilette 🚽 qui fonctionne que si on met la main à la patte (démonter le couvercle pour actionner le flotteur) - lavabo fissuré - douche qui fuit - barre en fer de soutien de la fenêtre de la salle de bain qui déborde dans la douche, dangereux ⚠️…

2026-01-05 via Nuitee
S
Sandeep couple gb
10
Pros:

Nice locality with all ameneties and restaurants near by. Friendly staff. Clean and spacious rooms.

Cons:

No lift - so if you are carrying luggage and are on the top floors then you need to carry them over the stairs.

2026-01-05 via Nuitee
M
Marjorie extended_group fr
8
Charmant
Pros:

Très chou, belle deco

Cons:

Petit dej vraiment stricte minimum et encore, seul point noir

2026-01-04 via Nuitee
J
José Emmanuel extended_group mx
10
Excelente opción en Tulúm
Pros:

Las instalaciones son modernas

Cons:

No cuenta con estacionamiento pero la calle puedes estacionarte

2025-12-14 via Nuitee
B
ben couple cr
6
Cons:

I had to move 2 rooms to find a room with hot water. And even then it wasn’t that hot.

2025-12-11 via Nuitee
P
patrice couple ca
10
Merveilleux!
Pros:

Le confort et la sympathie du personnel.

2025-12-10 via Nuitee
P
Phoebe Yuen extended_group gb
7
Pros:

Friendly staff who assisted us with excursions very last minute. Quite a few different restaurants nearby.

Cons:

There's no lift but staffs helped us with luggages. Not the best location - around 30 minutes walk to the main street so you're gonna spend more on taxis. No street lights outside the hotel but a big pit so be careful when you're walking back at night. *There were POWER CUT every morning during our stay, one day it happened a few times in the morning, wifi, air con everything was off*

2025-11-18 via Nuitee