Hotel Madrid

Hotels
7 (1872 reviews)
Plaza de Cairasco 4 , Las Palmas , es

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Tour desk
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Ubicación excelente
Buena comunicación del personal
Cons:
Mal estado de limpieza
Ruido excesivo del exterior

Categories

Cleanliness
5.5
Multiple reviews cite poor cleanliness, including hair and dirt in the rooms.
Service
8.5
General sentiment about service quality is moderate, with some complaints but also mentions of timely responses.
Location
9.5
Consistently praised for its prime location in multiple reviews.
Room Quality
6.5
Reviews mention issues like small size, lack of windows, and general decay.
Amenities
6.5
Limited amenities highlighted, such as lack of basic supplies and problems with breakfast availability.
Value for Money
6.5
Concerns raised about high cost in relation to quality received, specifically around cleanliness.
Food and Beverage
5.5
Several complaints about breakfast service, including lack of food availability.
Overall Experience
7.5
Overall experiences varied; positives about location often contrasted with significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:03

Property Description

Historic Charm and Modern Comfort

Convenient Location: Situated in the heart of Las Palmas de Gran Canaria, Emblemático Hotel Madrid is steps away from major attractions like Perez Galdos House Museum and Casa Museo Colon.

Cozy Accommodations: Each room is equipped with essential amenities including a flat-screen TV, a private bathroom, and comfortable bedding, ensuring a pleasant stay for every guest.

Free WiFi and More: Stay connected with complimentary WiFi throughout the property. Enjoy the convenience of having a fridge in your room for storing snacks and beverages.

Book now to experience the perfect blend of historic charm and modern comfort at Emblemático Hotel Madrid.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children up to and including 10 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 1872 reviews
Cleanliness: 5.5
Service: 8.5
Location: 9.5
Room Quality: 6.5
Amenities: 6.5
Value for Money: 6.5
Food and Beverage: 5.5
Overall Experience: 7.5
R
Ronny • couple • be
7
2026-05-14 • via Nuitee
J
Juan • extended_group • es
1
Cons:

Las fotos no reflejan la realidad de las instalaciones.

2026-05-13 • via Nuitee
C
Carmen • solo_traveller • es
10
Volvere
Pros:

La zona y hotel me gusta

Cons:

La habitación para interior

2026-05-13 • via Nuitee
K
Kelin • solo_traveller • hn
3
2026-05-12 • via Nuitee
D
Daniel • solo_traveller • es
10
Pros:

Las instalaciones, la ubicación, la atención y limpieza.

2026-05-12 • via Nuitee
L
Leide • couple • es
8
2026-05-10 • via Nuitee
A
Aroa • solo_traveller • es
7
Viejo pero agradable
Pros:

La ubicación

Cons:

La habitación no era la que supuestamente había cogido.

2026-05-10 • via Nuitee
M
María • couple • es
5
2026-05-08 • via Nuitee
A
Alonso Quintana • solo_traveller • es
1
Cons:

No tenia ventanas , eso no lo especificaron, yo padezco de ansiedad, fuimos a descansar un poco porque el motivo era por trabajo y llegue a las 7 de la tarde y a las 9 tube que marcharme por mi ansiedad , era claustrofobico, no llegue ni a descansar ni siquiera a pasar la noche, esas cosas deberian especificarlas que la habitacion no tiene ventilacion

2026-05-06 • via Nuitee
E
Elisabet Deniz Gonzalez • couple • es
8
Pros:

La ubicación, fantástico

Cons:

Las almohadas un poco duras

2026-05-04 • via Nuitee
J
Jacobo Hernández • solo_traveller • es
7
Hotel muy bien ubicado
Pros:

Ubicación estupenda para conocer la ciudad. Hotel antiguo con encanto. La recepcionista muy eficiente.

Cons:

Nuestra habitación no estaba insonorizada, por lo que al estar en una zona tan céntrica y transitada se hizo difícil dormir. La pared tenía un gran desconchón por humedad.

2026-05-02 • via Nuitee
T
Tatiana • couple • es
1
Penoso.
Pros:

La ubicación, lo único bueno

Cons:

Oxido en la ducha, desconchadas las paredes, camas incómodas, habitación llena de mosquitos todos los días a todas horas (no teníamos nada de comida ni por el estilo), el personal muy desagradable.

2026-04-29 • via Nuitee
M
Michela • solo_traveller • it
9
Un'hotel storico, in una posizione perfetta con uno staff gentilissimo.
Pros:

L'Hotel Madrid è uno storico hotel ubicato in una posizione perfetta, giusto di fronte al Gabineto Literario, nel cuore di Triana e a meno di 5 minuti a piedi dalla Cattedrale di Santa Ana. Il quartiere è veramente servitissimo, animato ma tranquillo, ho davvero amato la sua posizione. L'Hotel è splendido, costruito nel tipico stile canario; la mia camera aveva dei mobili d'epoca e nonostante l'arredamento semplice l'ho amata. Era spaziosa, pulita, aveva tutto ciò di cui c'è bisogno e ho avuto la fortuna di avere un piccolo balcone che affacciava proprio sulla piazza. Lo staff è stato davvero splendido: al mio arrivo c'era una ragazza con gli occhiali e i capelli scuri che mi ha fatto lasciare il mio zaino essendo arrivata presto, è stata sempre gentile e molto socievole. Un giorno purtroppo pioveva e addirittura un'altra receptionist mi ha ceduto il suo ombrello personale, sono stati veramente gentilissimi. Se dovessi tornare a Las Palmas sicuramente soggiornerò di nuovo qui e lo consiglio a tutti!

Cons:

E' stato tutto perfetto.

2026-04-28 • via Nuitee
C
Claudio • couple • es
4
Mucha ilusión…
Pros:

Personal muy amable y localización del hotel

Cons:

Ruidoso, habitación muy básica

2026-04-28 • via Nuitee
E
Ester • extended_group • es
8
Pros:

El personal molt amable i servicial

Cons:

L'habitació només tenia una molt petita finestra i faltava ventilació

2026-04-26 • via Nuitee
J
Jose • solo_traveller • es
10
2026-04-23 • via Nuitee
M
Marina • family_with_children • gr
4
Cons:

The room wasn’t suitable for the amount of days spent there.

2026-04-22 • via Nuitee
S
susi • solo_traveller • es
10
2026-04-22 • via Nuitee
T
Tiaibin • solo_traveller • es
8
Pros:

La ubicación

Cons:

El colchón

2026-04-22 • via Nuitee
A
Ann Eli • couple • no
10
2026-04-21 • via Nuitee