The Towers Hotel and Spa

Loved it

Nice hotel good food

Fantastic hotel and the room was amazing. Francis couldn’t have been more helpful. We had Sunday lunch there which is a must when in the area and fish n chips on the night were amazing 10/10 brilliant

Very noisy with constant hum of a motor all night.

Sausages for breakfast we're strangly hard

Staff were extremely kind and helpful, the pool area was clean but really not happy with how the rooms are maintained one of our curtains came off the hook and was hanging uneven, the cleaning staff serviced the rooms 2 times but still left it unfixed. The carpets weren’t hoovered when we returned to our room in the evening it looked like it hadn’t been cleaned at all. I had to specify everything at the reception and then they got it done for us. Also, the pool access timings are very limited which was not mentioned on the website when I was booking the hotel. The terms and conditions mentioned on the expedia website are quite different to the hotels terms and conditions. It was very confusing.

Free parking friendly staff nice room and nice breakfast

Excellent service and friendly staff, ample secure parking

A lovel

Lovely friendly staff, receptionist very helpful. Beautiful grounds and the spa and pool were lovely, we didn’t have any treatments but enjoyed the use of the pool, jacuzzi, sauna and steam room, a relaxing experience all round, the restaurant was nice the service was a little slow but they all worked really hard as it was busy. The breakfast was lovely a massive range of choice. Everywhere was kept really clean. 2 of the young men working in the restaurant and bar were exceptional with manners and service.

Checked in slightly early and was no problem. I was also told I could use the pool faculties and so glad I did, beautiful pool and relaxing beds to read a book or chill afterwards. Bedroom very spacious and so quiet, this to me is very important as started work early the following day.
Couldn’t make breakfast as left at 5am so they really kindly offered me a packed lunch, I stay away most weeks and have never been offered this before. Will certainly be a regular now on my business trips in South Wales

Very peacefull stay

The property is dated, with carpets on the stairs, gym is very small, needs completely updating

Booked a twin room for 2 adult's and 2 kids. On arrival i expected more beds on the room( how other hotel do it). But only 2 large singles to sleep all 4. So i had to ask for more beds. Which they did find. But surely if a room is booked for 4 ....2 small beds wldnt b big enough.

Room was dated and a bit tatty. Pillows really flat and hard . Constant noise all night from what we assume was something to do with the swimming pool. Swimming pool unstaffed at desk, pool was freezing cold . Breakfast awful, sausages disgusting and coffee was cold . Wouldn’t return

Hotel has facilities that aren’t available in most, but it feels like nothing’s been repaired for a decade and overhauled for much more than that.
Bathroom grouting was all cracked, the fan was really noisy, windows were dirty and the heating was crap.
Breakfast was not great. Cheap nasty sausages and underdone bacon, with a ‘self-service’ setup where you have to queue and watch a staff member plate it up for you. Bizarre.
The biggest positive is there’s good parking. Wide spaces and plenty to choose from.

My first time here, friendly staff however the place could do with a complete update, the restaurant area in particular was quite dates, sticky tables, worn out chairs and dull decor, the gym and pool areas were pleasant as was my room.

The stay was good and all staff were polite and helpful. was close to Swansea arena for the show we was going to.A10 minute drive from the hotel.

The hotel and facilities were nice enough but have definitely seen better days. Can’t fault the staff and their service though.

Lovely stay. Really friendly and excellent staff. Great location if you don’t want to be in the city centre. Plenty of parking available. Excellent food and great choice for breakfast and evening meals.

Stayed one night
Room was large and staff friendly and helpful
Kids food was fantastic