Reunion Residence

Hotels
Independent
8 (16 reviews)
56 Lebuh Victoria, George Town, Pulau Pinang, 10300 , George Town , MY

Facilities

Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Breakfast available (surcharge)
Safe-deposit box at front desk
Express check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Spacious rooms
Cons:
No lift
Parking issues
Dissatisfaction with room quality in comparison with photos
Noise issues

Categories

Cleanliness
7.8
Most reviewers found rooms to be clean, neat, and tidy, contributing to a generally positive view on the hotel's cleanliness.
Service
8
Service is often praised for friendliness and helpfulness, but some experiences with the check-in process and assistance with luggage were noted as areas for improvement.
Location
8.5
The hotel's location is frequently highlighted as a strong point, with guests appreciating its proximity to attractions and the town.
Room Quality
6.5
While guests enjoyed spacious rooms, concerns were raised about inaccurate photos, noise issues, and the quality of bed mattresses.
Amenities
6.8
Basic amenities are provided, and some guests were happy with water dispensers and mini-fridges, but the lack of lifts and parking facilities were points of contention.
Value for Money
7.2
Opinions on value for money vary, with some guests finding the hotel reasonably priced for its offerings and location, while others were dissatisfied due to the mismatch between photos and reality.
Food and Beverage
7.1
There is no substantial data in the reviews to accurately rate the food and beverage; the rating is given as neutral.
Overall Experience
7.5
The overall experience of guests is predominantly positive, with several high ratings and guests willing to return, although improvements are suggested.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 00:32

Property Description

Recreation Amenities and Terrace View
Indulge in leisure with bicycle rentals and a terrace offering stunning views.

Dining and Socializing Options
Savor meals at the hotel's restaurant, café, or through room service. Unwind at the bar/lounge, and mingle at the daily complimentary reception.

Convenient Services and Amenities
Enjoy free Wi-Fi, concierge services, and complimentary breakfast. Benefit from express check-in/out, 24-hour front desk, and airport shuttle. Free parking is available.

Experience convenience and comfort at Reunion Residence. Book now for a memorable stay in George Town!

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8
Based on 16 reviews
Cleanliness: 7.8
Service: 8
Location: 8.5
Room Quality: 6.5
Amenities: 6.8
Value for Money: 7.2
Food and Beverage: 7.1
Overall Experience: 7.5
V
Verified traveler
10
Reunion
Pros:

The receptionist was so friendly, thanks for the assistance, overall satisfied, eventhough located in middle of town there's no noises from dog. I'm very enjoying staying there.

2021-09-27 via Nuitee
X
xavier
2
Disastrous!
Pros:

* Room is much smaller than what is shown on the pictures
* Out of 4 nights, we had 3 horrible nights
* very noisy: each time the guests from the room next to us were using the bathroom, it was extremely noisy in our room especially when they were taking showers at 2am and 5am.
* no daily clean up of the room
* we had 2 electrical shutdown at night which resulted in no aircon/fan and more annoying, an alarm light which prevented us to sleep during the blackout (2x1h)
* there is no elevator / so if you are on 2nd floor with luggages, it’s very annoying

2020-02-04 via Nuitee
D
DAREN
8
Pros:

Only lack of packing lot. Overall is good.

2019-12-28 via Nuitee
C
Chewie friends
10
Pros:

luxurious design, comfortable stay, great location. Will be back!

2019-11-19 via Nuitee
J
JEROME
4
Peu mieux faire
Pros:

Chambres relativement petites (photos retouchées pour paraître plus grand). Des petites bêtes qui envahissent tout. Salle de bain assez sale. Rue très passante donc très bruyant. Le point le plus positif est sa situation géographique, très intéressante au centre historique.

2019-09-05 via Nuitee
P
Philippe-Albert
8
Très bien
Pros:

Endroit très propre et bien situé... Si ce n'était de la douche qui inonde la salle de bain et les petites mouches, tout aurait été parfait.

2019-08-10 via Nuitee
V
Verified traveler friends
10
Pros:

24/7 convenient store right at the hotel.
The staffs are approachable and friendly

2019-04-27 via Nuitee
W
Wendy
10
Just book this place
Pros:

Google map doesn't show how convenient this place is! Most of the attractions are in easily walk-able distance and if not, you can get Grab easily at about RM5 to most of them. The staff are cheerful and friendly. We told them about the sink draining slowly and they fixed it in that day itself. Comfy beds, pillows, relatively strong wifi. The water pressure in the bathroom may not be perfectly strong but it is nowhere weak.

If I am to find something to improve on would be sound isolation. This room next to us had one wilder night and we can hear them laughing but it wasn't serious enough for us to complain about it. Also, note that there is no elevator on the premise. The top floor is only 2 floors up, though.

2019-03-13 via Nuitee
S
Stephen
6
Nice Sized Apartment in a Quiet Location..
Pros:

Good:
Clean comfortable beds, but short in length, that are made up each day providing you select the appropriate door setting. The room was a good size and the on suite shower was very nice after a tough day taking photos. Free water is available in the lobby together with 3 sachets of coffee each day.
Bad:
The Wi-Fi is generally okay with the exception of evening times when every man and his dog are using it. Very noisy in the morning and evenings because several rooms adjoin the same corridor. There is only one setting for the ceiling fan, off or full blast. The bathroom has many tropical plants that attract flies and the like.

2019-02-05 via Nuitee
V
Verified traveler
6
Room106
Pros:

It was a pleasant stay with comfortable beds and basic toilet. Fairly large room size that fits 3 people. However, fridge was spoilt and they didn’t do anything about the repair nor change it as it was hot and humid in January and wanted cold water to drink constantly. I was staying on 2nd floor and I could hear noises from the “lobby” ground floor. Also it is a heritage apartment which is located near the main road, I constantly hear vechicles driving past at night. Do note that both shower room and toilet are only sealed off with insects netting on an opened heritage tiles. But overall my stay was pleasant and staffs were friendly.

2019-01-24 via Nuitee
K
Kong
8
Pros:

Near to the various places of interest in Georgetown.

2019-01-22 via Nuitee
S
Su Mian
10
Gem in a corner of Penang
Pros:

400m away from Chew Betty
Walkable to 1st Ave mall ( grab @ rm4)
Walkable to Kimberly nite street, upside down n glow in the dark museum

Downside is climbing the stairs to room

2019-01-01 via Nuitee
L
LOO
10
Very good hotel
Pros:

It's was very pleasantly stay at this hotel. There were few couple car park lot. The only problem is we need to climb 2 floor staircase to reach our room.

2018-11-26 via Nuitee
K
KMLiew
8
Best clean hotel in the mddle of Penang old street
Pros:

The hotel is conveniently located at the corner of the old Penang street. So exploring the shops, local food, arts is within walking distances. You can rent a bike any time as well. The room is clean and comfortable. However there is no hooks in both bathroom. Have informed the conuter about it. The air conditioning is new and pleasantly quiet. However since it is closed to the main road occassionaly can hear speeding vehicles but it is not deterrent. Do note there is no lift, just a staircase.

2018-10-15 via Nuitee
V
Verified traveler
10
New and comfy hotel
Pros:

New and comfy hotel, spacious room with friendly hotel staff. Location near to major attraction with many nice local foods around.

2018-09-10 via Nuitee
Z
Zoe
8
Pros:

The room was exactly as pictured. Clean, well furnished and good strong air conditioning. The "lobby" however was not quite pleasing. It looked like a 24hr mini mart. Almost felt I was in the wrong place, if not for the neon sign.

2018-08-28 via Nuitee