Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Poor cleanliness
Inconsistent service
Limited amenities

Categories

Cleanliness
3.35
Multiple reviews mentioned issues with cleanliness including dirty linens and unclean bathrooms.
Service
6.35
Service was inconsistent, with mentions of poor booking management and some friendly staff.
Location
7.85
Location was praised for its convenience in relation to exhibitions.
Room Quality
4.35
Rooms had various issues like old mattresses and poor noise isolation.
Amenities
5.35
Limited amenities mentioned, with a refrigerator present but otherwise lacking.
Value for Money
4.35
Value for money was considered poor due to the overall quality vs price.
Food and Beverage
3.35
Breakfast was not provided as expected.
Overall Experience
5.85
Overall experience was mixed, with many negative aspects but some positive notes on the staff and cleanliness of bedding.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:49

Property Description

Family-Run Hotel in Düsseldorf:
Hotel Berliner Hof, a charming family-run hotel in the heart of Düsseldorf, offers a cozy retreat for travelers.

Comfortable and Convenient:
Enjoy soundproofed rooms with a balcony and fridge, ensuring a peaceful stay. Benefit from 24-hour service, in-room safes, satellite TV, and available internet, meeting all your needs.

Great Location and Amenities:
Conveniently located near Düsseldorf Central Station, with excellent transport links, the hotel also offers a delicious breakfast buffet, a bar, and a private garage for guests. Explore the city easily with nearby tram and underground stations, connecting you to key destinations.

Experience the warmth and convenience of Hotel Berliner Hof - book your stay now!

Important information:

Guests arriving later than 6 p.m. must contact the hotel in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs EUR 5 per 24 hours.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children 6 years old stay for € 10 per person per night when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.1
Based on 655 reviews
Cleanliness: 3.35
Service: 6.35
Location: 7.85
Room Quality: 4.35
Amenities: 5.35
Value for Money: 4.35
Food and Beverage: 3.35
Overall Experience: 5.85
N
Nur Arisya • solo_traveller • de
7
2026-02-14 • via Nuitee
S
Samghoun • family_with_children • de
2
2026-02-13 • via Nuitee
A
Antonella • solo_traveller • de
2
Easily the worst hotel I’ve ever stayed in
Pros:

—

Cons:

1. The bathroom was weirdly outside of the room at the end of the hallway although it was only ours that was really uncomfortable and inconvenient (got knocked on by strangers)
2. The internet and TV did not work at all!!!
3. You could hear EVERYTHING through the walls (at our stay there, the people staying at our same floor where really loud and kept walking around the hallway)
4. Some people were trying to walk into our room at 2 am
5. Felt really unsafe and the staff did nothing about it
6. Wanted to leave early because of the horrible experience and after explaining the reasons, I was still denied a refund for the night we did not stay anymore

2026-02-12 • via Nuitee
N
Nicolò • couple • it
5
Pros:

Niente

Cons:

Il fatto che evidenziano il parcheggio privato , per attirare la ricerca e poi dire che non disponibile

2026-02-11 • via Nuitee
N
Neil • solo_traveller • gb
1
Pros:

Location, near Hauptbahnhof

Cons:

Bed linen and towels not supplied. Receptionist was about 14 years old and didn't have much idea what he was doing.
Decor very faded and dated.
The person I spoke to when leaving was very surly and dismissive of my concerns.

2026-02-09 • via Nuitee
R
Robert • couple • de
2
2026-01-31 • via Nuitee
Галина • family_with_children • de
8
Мы спонтанно решили семьей встретить Новый год в Дюссельдорфе. Поэтому за месторасположение , стоимость и наличие свобод
Pros:

Приветливый персонал и удобное месторасположение

2026-01-29 • via Nuitee
O
Onur • couple • tr
4
Birdaha gelmem
Pros:

Konum

Cons:

Bana verdikleri oda seçtiğim oda değildi görsellerdekiyle alakası yoktu iki tek kişilik yatak seçmeme rahmen çift kişilik çatı katı oda verdiler

2026-01-27 • via Nuitee
O
Or • couple • il
1
2026-01-26 • via Nuitee
D
Davy • couple • nl
10
Goed hotel, tof personeel!
Pros:

Aardig personeel.

Ontbijt was helemaal alleen voor ons royaal op onze tafel gedekt, allerlei soorten broodjes, yoghurt, vers gesneden groenten, plakken kaas, het lag er allemaal. Ontzettend lief en aardig!

Cons:

De andere gasten waren niet rustig en best luidruchtig.

2026-01-26 • via Nuitee
D
Dibra • extended_group • al
10
Pros:

Wir waren sehr zufrieden mit unserem Aufenthalt. Das Personal war wunderbar, die Sauberkeit vorbildlich und die Heizung funktionierte sehr gut. Die Lage des Hotels ist ausgezeichnet. Alles in allem ein sehr gutes Hotel, das wir gerne weiterempfehlen!

2026-01-25 • via Nuitee
H
Hans-Harald • solo_traveller • de
8
Guter Aufenthalt, ich war zum Arbeiten und nicht zur Wellness da.
Pros:

Einfaches älteres Hotel. Ordentlich, sauber, nettes Personal/ netter Chef.

Cons:

Fernseher zu klein und im 90-Grad-Winkel zum Bett. Alles okay.

2026-01-25 • via Nuitee
E
Elona • extended_group • al
1
Very disappointing stay. The room was not clean and there was a constant unpleasant smell. Would not recommend.
2026-01-25 • via Nuitee
E
Enver • solo_traveller • xk
1
Disappointing in every aspect.
Pros:

Unfortunately, I didn’t like anything.

Cons:

It was unclean and very dirty. The windows in the room didn’t have blinds, and there were some old curtains that didn’t fully cover the window. Everything was very disappointing.

2026-01-23 • via Nuitee
I
ibrahim • couple • es
10
2026-01-23 • via Nuitee
E
Enver • solo_traveller • de
1
No Coment
Pros:

I didn’t like anything about this hotel; it was quite dirty.

Cons:

I didn’t like anything: the room was dirty, the bed was unclean, the bathroom was filthy, and there was noise from the other rooms. Nothing was worth it, not even staying here for free.

2026-01-23 • via Nuitee
S
Salahaldin • couple • de
5
2026-01-23 • via Nuitee
S
Samir • solo_traveller • ma
1
2026-01-22 • via Nuitee
R
Rodrigo H. Souza • couple • br
9
Pros:

The space was good.
The Location was satisfactory.
The receptionist was very friendly

2026-01-22 • via Nuitee
S
Soner • solo_traveller • tr
3
2026-01-21 • via Nuitee