Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Room service
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Poor cleanliness
Inconsistent service
Limited amenities

Categories

Cleanliness
3.35
Multiple reviews mentioned issues with cleanliness including dirty linens and unclean bathrooms.
Service
6.35
Service was inconsistent, with mentions of poor booking management and some friendly staff.
Location
7.85
Location was praised for its convenience in relation to exhibitions.
Room Quality
4.35
Rooms had various issues like old mattresses and poor noise isolation.
Amenities
5.35
Limited amenities mentioned, with a refrigerator present but otherwise lacking.
Value for Money
4.35
Value for money was considered poor due to the overall quality vs price.
Food and Beverage
3.35
Breakfast was not provided as expected.
Overall Experience
5.85
Overall experience was mixed, with many negative aspects but some positive notes on the staff and cleanliness of bedding.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:49

Property Description

Family-Run Hotel in Düsseldorf:
Hotel Berliner Hof, a charming family-run hotel in the heart of Düsseldorf, offers a cozy retreat for travelers.

Comfortable and Convenient:
Enjoy soundproofed rooms with a balcony and fridge, ensuring a peaceful stay. Benefit from 24-hour service, in-room safes, satellite TV, and available internet, meeting all your needs.

Great Location and Amenities:
Conveniently located near Düsseldorf Central Station, with excellent transport links, the hotel also offers a delicious breakfast buffet, a bar, and a private garage for guests. Explore the city easily with nearby tram and underground stations, connecting you to key destinations.

Experience the warmth and convenience of Hotel Berliner Hof - book your stay now!

Important information:

Guests arriving later than 6 p.m. must contact the hotel in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.1
Based on 908 reviews
Cleanliness: 3.35
Service: 6.35
Location: 7.85
Room Quality: 4.35
Amenities: 5.35
Value for Money: 4.35
Food and Beverage: 3.35
Overall Experience: 5.85
E
Eline • extended_group • nl
7
Fine and good for the price.
Pros:

The beds were clean and made up. The bathroom was fine.

Cons:

We didnt like the staff and the way they welcomed us. It felt a bit cold and there was almost no initiative. Also the communication about the parking was not great. We did not get any information about it beforehand and when we got there all the parking spots were reserved. We had to park at the central station since there was no space on the road.

2026-10-16 • via Nuitee
S
Susanne Isolde • couple • de
1
Pros:

Sehr schlechte Lage nur Alkeholiger und Drogenkonsumenten auf der Straße hatten Angst alleine auf die Straße zu gehen

Cons:

Alles
Lage, Personal, Zimmer

2026-10-16 • via Nuitee
שלומי • solo_traveller • il
5
2026-10-16 • via Nuitee
L
Lili • couple • de
8
Pros:

Das Zimmer war sehr sauber, die Bettwäsche frisch und die Lage günstig. Das Personal war sehr freundlich und entgegenkommend. Ich bekam die Handtücher ohne Kaution, was ich als sehr angenehm empfand.

Cons:

Lärm vom Aufzug

2026-10-16 • via Nuitee
S
Salem • couple • de
6
2026-10-15 • via Nuitee
S
Sebastian • family_with_children • de
3
2026-10-14 • via Nuitee
M
Muketha • couple • ke
5
2026-10-14 • via Nuitee
L
Louis • solo_traveller • de
10
Pros:

Cleaness... Friendly staff..

Cons:

No complaints.

2026-10-14 • via Nuitee
D
DOAA • family_with_children • de
3
2026-10-14 • via Nuitee
Ömer • solo_traveller • ee
1
Pros:

Otelin konumu ve odanın temizliği güzel

Cons:

Resepsiyondaki sarışın Ukraynalı bayan muhtemelen müdür beni odadan resmen kovdu

2026-10-13 • via Nuitee
M
Mike Oliver • solo_traveller • de
3
Cons:

Hellhörig und laut

2026-10-13 • via Nuitee
S
Selçuk • extended_group • tr
6
2026-10-12 • via Nuitee
S
sayed • solo_traveller • eg
8
2026-10-11 • via Nuitee
S
Sripaskaran • couple • fi
5
2026-10-11 • via Nuitee
M
Marco • couple • de
3
Nicht empfehlenswert
Pros:

Nah zum Bahnhof

Cons:

Viertel / Umfeld, schmutzige Bettwäsche, sehr unbequeme durchgelegene Matratze, andere betrunkene Gäste fragen nach Zigaretten.

2026-10-11 • via Nuitee
H
Hellen • solo_traveller • nl
1
Matig
Pros:

-

Cons:

Ik heb de kamer heb geboekt niet gekregen.

2026-10-10 • via Nuitee
W
Wiebke • solo_traveller • de
4
Keine Möglichkeit ein Autoplatz zu bekommen, obwohl damit geworben wird.
Pros:

Die Lage zur City

Cons:

Keine Handtücher vor Ort, Fernseher nicht eingestellt, Service bemüht aber die Sauberkeit ließ zu Wünschen übrig.

2026-10-09 • via Nuitee
A
Amanda • extended_group • es
4
Cons:

The receptionist was a bit unfriendly. We were speaking English, but he kept speaking to us in German.

When we arrived at the room, it didn’t quite match the photos. It was extremely hot, and they provided us with just one fan for three people.

There were no towels in the room when we arrived, so we had to contact Booking.com. We finally received the towels that evening, and only after asking for them repeatedly. If we hadn’t requested them, they wouldn’t have provided any.

Honestly, I am very disappointed with this accommodation and the way we were

2026-10-09 • via Nuitee
G
Gabriela Consuela • solo_traveller • ro
1
2026-10-09 • via Nuitee
G
Giersch • solo_traveller • de
1
Pros:

Nichts

Cons:

Es war extrem dreckig, obwohl Frühstück gebucht war haben wir keines bekommen.
Definitiv viel zu überteuert.
Und nicht weiter zu empfehlen

2026-10-08 • via Nuitee