Mergellina Resort

Hotels
Independent
8.4 (692 reviews)
43 Via Mergellina , Naples , IT

Pets allowed

Facilities

Free breakfast
Free WiFi
Elevator
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Snack bar/deli
Free buffet breakfast

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Nice views
Good breakfast
Cons:
Cleanliness issues
Noise from the street
Value for money concerns

Categories

Cleanliness
7.73
Concerns about room cleanliness and maintenance noted in the reviews.
Service
9.7
Staff described as friendly and accommodating, especially Gennaro.
Location
9.24
Convenient location with easy access to metro and historical spots.
Room Quality
8.19
Rooms described as comfortable with nice views but some issues noted.
Amenities
8.22
Basic amenities provided; some guests appreciated the breakfast.
Value for Money
7.18
Some reviews suggest that the quality does not match the price.
Food and Beverage
8.23
Breakfast was noted positively, but variety was considered limited.
Overall Experience
8.7
Mixed experiences overall, but positive aspects highlighted by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:29

Property Description

Convenient Snack Bar/Deli
Satisfy your cravings at our snack bar/deli, ensuring you never go hungry during your stay. Enjoy a complimentary buffet breakfast each morning to kickstart your day.

Featured Amenities
Feel secure with a safe deposit box and enjoy hassle-free access to different floors with our elevator services.

Comfortable Rooms with Modern Amenities
Unwind in our cozy, air-conditioned rooms with flat-screen TVs and complimentary Wi-Fi. Pamper yourself in the private bathrooms equipped with deluxe toiletries.

Book your stay at Mergellina Resort and indulge in the charm of Naples with a perfect location near Lungomare Caracciolo.

Important information:

* All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
* Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
* Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
* Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 10

  • Pets

    Pets allowed

  • Pets

    Pet max weight (per pet) in lb is 22

See all policies

Location

Guest Reviews

8.4
Based on 692 reviews
Cleanliness: 7.73
Service: 9.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.7
G
giuseppe couple it
8
Pros:

posizione top per stagione estiva, personale top , camera vista mare top

Cons:

colazione un pò poco "napoletana"

2026-07-16 via Nuitee
S
Silvana Paula solo_traveller ro
9
2026-07-13 via Nuitee
C
Carmen couple it
9
Gentilezza ed accoglienza in un posto meraviglioso vista mare
Pros:

La posizione è strategica. Lo staff super accogliente: il sig Gennaro ci ha fatto sentire come a casa! Eravamo a Napoli per un matrimonio ed il giorno dell partenza eravamo molto stanchi quindi avevamo deciso di saltare la colazione per dormire un po’ di più, ma il sig Gennaro ci ha aspettato comunque per prepararci il caffè ❤️

Cons:

, peccato per il parcheggio a pagamento ma tra le strisce blu sottostanti e il parcheggio in convenzione siamo riusciti a risolvere

2026-07-13 via Nuitee
S
SALVATORE couple it
5
Pros:

la gentilezza del signor Gennaro

2026-07-13 via Nuitee
J
Jacopo solo_traveller it
10
Pros:

Camera bella, posizione ottima e staff molto gentile, specialmente Gennaro!

2026-07-12 via Nuitee
D
Domenico family_with_children it
10
Pros:

Camera pulita, accogliente e in posizione comoda. Gennaro è una persona gentilissima, disponibile e ti fa sentire subito a casa. Consigliatissimo!
Domenico

2026-07-10 via Nuitee
S
SimoneDBS solo_traveller it
10
Pros:

Posizione . La funicolare è nell edificio a fianco, la metro a 5 minuti a piedi, taxi quanti ne vuoi, il mare ed il lungomare davanti. Ci sono ristoranti e chalet a pochi passi.

2026-07-05 via Nuitee
R
Raia Dimitrova family_with_children bg
9
2026-07-03 via Nuitee
A
Alessio solo_traveller it
8
2026-07-03 via Nuitee
M
Michael couple us
5
Two days could have been better spent elsewhere
Pros:

Not much

Cons:

It's as if this is a side gig where someone took a floor in an underused building and converted it to rooming. Not much effort. It was the middle of a heat wave when we were there and the AC was not suffient to keep the room cool. If you need breakfast find a better option.

2026-07-01 via Nuitee
C
Coppola solo_traveller it
10
2026-06-29 via Nuitee
G
Gennaro solo_traveller it
8
Ci ritorno
Pros:

Posizione e breakfast

Cons:

Bagno non eccezionale

2026-06-29 via Nuitee
M
Massimo solo_traveller it
9
Pros:

Posizione e gentilezza del personale

Cons:

Qualche rumore di troppo durante la notte che proveniva dalla strada

2026-06-28 via Nuitee
E
Emanuela solo_traveller it
10
Pros:

La posizione

Cons:

Nulla

2026-06-27 via Nuitee
A
Abrahams solo_traveller za
10
Pros:

The location was conveniently located across the pier, with beautiful views

Cons:

The lack of cleaning service/even making up the bed during my stay

2026-06-22 via Nuitee
V
Vincenzo solo_traveller it
10
Napoli. Basta questo!!!!
Pros:

Gestione smart e precisa con il proprietario.
Il Sig. Gennaro alle colazioni è simpaticissimo e disponibile, sempre attento all'ospite.

Cons:

Che avrei voluto stare più giorni!!

2026-06-20 via Nuitee
M
Marianna couple it
9
Pros:

Il proprietario gentilissimo, si è messo a disposizione totalmente rispetto alle nostre esigenze . Torneremo

2026-06-19 via Nuitee
T
Tatiana couple ch
10
Es war ganz nett.
Pros:

Direkt am Meer und an der Promenade.
Das Hotel ist einfach aber ganz nett, für Übernachtungen ist völlig reicht.
Das Personal ist nett und hilfsbereit.
Das Meeresfrucht Restaurant im gleichen Gebäude ist zu empfehlen, günstig, frisch und hat alles.
Suchen sie nichts anderes, sonst die Zeit- und Geldverlust.

Cons:

Leider spricht man dort nur Italienisch.

2026-06-19 via Nuitee
V
Vincenzo solo_traveller it
10
Bellissima Napoli e ottima posizione.
Pros:

Posizione eccellente.
Balcone vista mare e Vesuvio.
Stanza comoda e pure silenziosa, nonostante si trovi sul lungomare e' insonorizzata bene!
Colazione buona, ciambellone buonissimo e il Sig. Gennaro molto cordiale e sempre a disposizione.

Cons:

Che il mio soggiorno e' durato poco. Napoli e' sempre stupenda.

2026-06-18 via Nuitee
A
Alfonso extended_group it
7
In generale posto soddisfacente ma bisognerebbe investire un po sul rinnovamento delle camere
Pros:

La posizione perfetta è il personale gentile

Cons:

Camere un po’ troppo piccole e tanto rumore

2026-06-14 via Nuitee