Shiki Suites - Kyoto Umekoji

Hotels
8.9 (263 reviews)
Shimogyo-ku Kamiebisucho 157 , Kyoto , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Cons:
Unpleasant odors
Mattress discomfort

Categories

Cleanliness
8.29
Some reviews mention a sewer smell in the bathroom and the presence of odors in the room.
Service
9.26
Front desk staff are very friendly & helpful, and luggage handling was appreciated.
Location
9.3
The location is central and quiet, with good accessibility to train stations and restaurants.
Room Quality
8.75
Rooms are spacious, although some issues with mattress comfort were noted.
Amenities
8.78
Good amenities such as laundry facilities and a Smart TV; however, issues were raised about the bedding.
Value for Money
8.74
Based on the experience, the value is perceived as good, especially for the location.
Food and Beverage
8.79
Reviews mention good nearby restaurants but do not explicitly detail food services.
Overall Experience
9.26
Overall, guests had a great stay and would choose to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:27

Property Description

Prime Location in Kyoto
Located in the bustling Shimogyo Ward district, Shiki Suites - Kyoto Umekoji offers a prime location just a stone's throw away from popular attractions like TKP Garden City Kyoto and Sanjusangen-do Temple.

Modern Amenities
Experience comfort and convenience in every room with amenities such as a flat-screen TV, air conditioning, and a private bathroom with a bidet. Some rooms even feature a relaxing terrace for a perfect unwind after a day of sightseeing.

Convenient Facilities
With luggage storage and free WiFi, Shiki Suites - Kyoto Umekoji ensures a hassle-free stay for all guests. Plus, being only 800 meters from Kyoto Station, exploring the city is easy and accessible.

Book now for an unforgettable stay at Shiki Suites - Kyoto Umekoji!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 263 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
D
Dominika couple pl
10
Super pobyt z relaksem
Pros:

Wspaniały hotel, jacuzzi było wspaniałym relaksem po intensywnym dniu zwiedzania. Super lokalizacja w cichej okolicy ale blisko dworca głównego Kyoto skąd można wszędzie dojechać. Bardzo czysto, pokój bardzo duży i wygodny.

2026-06-04 via Nuitee
J
Jo Raínho solo_traveller pt
8
2026-06-01 via Nuitee
V
Varitthorn couple th
10
Great room, great service, and great location. Highly recommended.
Pros:

d="58394"}I had a wonderful stay at Shiki Suites Kyoto Umekoji and would highly recommend it to anyone visiting Kyoto.

The room was exactly as advertised on the website, which is something I truly appreciated. It was spacious, clean, comfortable, and equipped with everything I needed during my stay. Although there was no washing machine or dryer inside the room, the hotel provides complimentary laundry facilities on the third floor, including free laundry detergent for guests, which was extremely convenient.

The location is also excellent. Kyoto Station is only about a 5-minute walk away if you walk at a brisk pace, and there is a 7-Eleven conveniently located near the bus stop that I frequently used during my stay.

What impressed me most, however, was the outstanding service provided by one of the staff members. I stayed at the hotel twice during this trip, as I spent one night in Ine before returning to Kyoto. I needed a place to store my large luggage overnight between stays. Normally, the hotel does not offer overnight luggage storage because of limited office space, which is completely understandable.

However, one of the male staff members from Nepal (I unfortunately do not remember his name) went above and beyond to help me. Instead of simply declining my request, he took the time to check whether there was enough space available and kindly arranged for my luggage to be stored. His willingness to help made my trip significantly more convenient and stress-free.

Thank you to him and the entire team for their hospitality. Experiences like this make a real difference to travelers, and his kindness made my journey much easier. It was one of the highlights of my stay in Kyoto, and I would gladly stay at Shiki Suites Kyoto Umekoji again on my next visit.

Highly recommended

Cons:

One small area for improvement would be the smell of cigarette smoke that occasionally drifted into the room or common areas. Although the hotel is a non-smoking property and smoking is not permitted inside the rooms, there were times when the smell was quite noticeable. I understand that this may have come from outside the building or from other guests, but it was the only aspect of my stay that slightly affected the overall experience.

2026-05-31 via Nuitee
D
deborah solo_traveller au
8
Spacious room in quiet little street, 10 minutes walk from Kyoto station.
Pros:

Plenty of space
Separate sitting area
Basic but adequate kitchen facilities
Netflix in English
Lovely bathroom
Quiet location 10 minutes walk from Kyoto station

Cons:

Absolutely no view

2026-05-31 via Nuitee
V
Varitthorn couple th
10
Great room, great service, and great location. Highly recommended.
Pros:

I had a wonderful stay at Shiki Suites Kyoto Umekoji and would highly recommend it to anyone visiting Kyoto.

The room was exactly as advertised on the website, which is something I truly appreciated. It was spacious, clean, comfortable, and equipped with everything I needed during my stay. Although there was no washing machine or dryer inside the room, the hotel provides laundry facilities on the third floor, along with complimentary laundry detergent for guests, which was extremely convenient.

The location is also excellent. Kyoto Station is within walking distance, taking only about five minutes if you walk at a brisk pace. There is also a convenient 7-Eleven near the bus stop that I frequently used during my stay.

What impressed me most, however, was the outstanding service provided by one of the staff members. I stayed at the hotel twice during this trip because I spent one night in Ine before returning to Kyoto and checking in again.

Between my two stays, I needed a place to store my large suitcase overnight. The hotel had previously informed me that overnight luggage storage was generally not available due to limited office space, which I completely understood.

However, one of the male staff members from Nepal (unfortunately, I do not remember his name) went above and beyond to help me. Rather than simply declining my request, he took the time to check whether there was enough space available and looked for a solution. In the end, he kindly agreed to store my luggage for me.

His willingness to help made my trip much more convenient and stress-free. What impressed me was not only that he helped me, but that he genuinely tried to find a way to make it work instead of immediately saying no. That level of care and customer service is something travelers truly appreciate.

Thank you to him and the entire team for their hospitality and professionalism. Experiences like this make a real difference and create lasting memories for guests.

Cons:

The only minor drawback during my stay was that I occasionally noticed a cigarette smell, despite the hotel’s non-smoking policy. I understand that this may be difficult for the hotel to fully control, but I hope it is something that can be monitored as it would further enhance a therwise excellent guest experience.

2026-05-31 via Nuitee
M
Mason family_with_children au
8
2026-05-29 via Nuitee
E
Emanuel solo_traveller pt
10
Pros:

big room

2026-05-19 via Nuitee
M
Michaela family_with_children nz
10
Amazing, will stay here again
Pros:

The room was very clean, tidy and spacious

Cons:

I am not a fan of windows in bathrooms

2026-05-18 via Nuitee
M
Miyuu couple jp
5
2026-05-18 via Nuitee
S
Sandrine family_with_children fr
8
2026-05-11 via Nuitee
C
Chaillou solo_traveller fr
8
Pros:

La tranquillité, l'emplacement et la propreté

Cons:

Personnel pas assez présent

2026-05-08 via Nuitee
D
David solo_traveller es
10
Pros:

La habitación era muy grande y una gran bañera. A 10 minutos de la estación de Kyoto

2026-05-06 via Nuitee
S
Silvia couple ch
9
2026-05-05 via Nuitee
I
izumi solo_traveller jp
8
2026-04-29 via Nuitee
B
Belle family_with_children us
10
Wonderful stay and would definitely go back.
Pros:

Clean, comfortable, spacious rooms. Excellent breakfast. Nice and helpful staff.

Cons:

Nothing. Everything was great.

2026-04-28 via Nuitee
M
Michaela solo_traveller ch
6
Enttäuschend
Pros:

Das Zimmer war recht gross und gemütlich.

Cons:

Das Personal war überfordert mich essentiellen Dingen, wie Check in und Informationen zum Frühstück. Regelmäßig war während der Rezeptionszeiten einfach niemand da. Die Sauberkeit hat nicht dem Standard entsprochen, den ich aus anderen Hotels in Japan gewöhnt bin. Das Zimmer war extrem dunkel, es ist praktisch kein Tageslicht reingekommen. Der "Balkon" war nicht nutzbar, da der gesamte Platz von Klimaanlagen eingenommen wurde.

2026-04-26 via Nuitee
J
jeremy solo_traveller fr
10
Parfait et calme
Pros:

Proche de la gare
Accueil parfait
Très calme

Cons:

Rien

2026-04-26 via Nuitee
S
Stephane solo_traveller fr
8
Pros:

Proche de la gare

2026-04-24 via Nuitee
J
Jean-Philippe family_with_children fr
8
Très agréable
Pros:

Dans une rue calme, petit établissement avec tout ce qu'il faut (frigo, micro-onde, kitchenette, et laverie sur le palier). Donne une ambiance traditionnelle avec le confort du moderne

Cons:

Un peu de poussière à certains endroits et surtout le bruit des trains qui passent à proximité

2026-04-24 via Nuitee
B
Brittany extended_group us
8
2026-04-17 via Nuitee