Facilities

Full-service spa
Fitness facilities
Fireplace in lobby
Arcade/game room
Free WiFi
Terrace
Luggage storage
Sauna
Ski storage
Street parking
See all facilities

Review Highlights

Pros:
Fantastic location and service
Friendly staff
Great views
Cons:
Limited dining options in the restaurant
Price may be high for some guests

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 17:55

Property Description

Luxurious Spa and Ski-in/Ski-out Access: Indulge in rejuvenating massages, body treatments, and enjoy easy ski-in/ski-out access, with an indoor pool and sauna for relaxation.

Delectable Dining and Cozy Accommodations: Delight in French cuisine at Le Refuge de Solaise restaurant or opt for room service. Stay in uniquely decorated guestrooms with modern amenities and cozy comforts.

Convenient Location and Family-Friendly Environment: Nestled in a national park, just minutes from Val-d'Isere Ski Resort and Gran Paradiso National Park, this hotel offers a perfect blend of convenience and family-friendly atmosphere.

Book your stay at Le Refuge de Solaise for an unforgettable getaway amidst the stunning surroundings of Val-d'Isere.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.6
Based on 13 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
J
JCliffDC • Family
10
Fantastic Stay and Service
Pros:

Fantastic location and service. This was our first trip to Val d'Isere and we're already looking to book the hotel again for next year. The location was perfect -- we we some of the first on the mountain every morning. The Oxygene ski shop and staff were wonderful to work with and the "ski valet" service with boot storage was just what we needed. We stayed in a two bed accommodation on the third floor and it was perfect for our family. The only downside, as it were, was having to dine in the restaurant every evening but we decided to explore the menu and tried most of the dishes --

A special compliment to the concierge team -- they took care of all of our lunch reservations, ski rentals, passes and our snowmobiling adventure.

Everyone on staff was friendly and super helpful. 10/10 would and will be back.

2025-03-26 • via Tripadvisor
N
Nikola
10
Ski and stay 5 star
Pros:

Excellent ski family stay at beautiful hotel ..from arrival till departure everting and everyone was just super ..it’s really super hotel more like 5 star cotage on top of mountain .. definitely will be back

2025-02-07 • via Nuitee
S
Stefan • family
10
Pros:

outstanding staff, property and views.

2025-02-04 • via Nuitee
B
benbY4936YM • Friends getaway
10
An excellent spot for a long late lunch
Pros:

We had drinks on the terrace and late lunch in the restaurant. Stunning view over the mountains, excellent wine list, very friendly staff and good food. Exactly the type of place you want to end up after a long morning skiing. Pricey but certainly worth it.

2025-01-01 • via Tripadvisor
K
Kruzix • Couples • be
10
Great value at a prime location
Pros:

Overall verdict: the hotel is very well equipped for a relaxing stay even for the more picky travellers.

+ The entire hotel staff is very professional, polite, and always available to answer inquiries any time of the day. The reception gives you upon arrival a small tour of the hotel, the spa and other facilities, offering you (in our case) a small welcome drink to kick off your stay.

+ The rooms are quite spacious for 2 people, well equipped and noise-insulated. Overall, it's very private. The bathroom has heated floors, and the shower offers enough space to be rather comfortable without being squeezed-in as it is sometimes the case in similar hotels.

+ Indoor spa (pool, jacuzzi, and steam sauna) are open 24/7. The gym, while good for cardio, could use some free weights. Yoga and pilates classes are available for the hotel guests as well.

+ Given the position and the capacity of the hotel, the restaurant offers a good variety of breakfast pastries, fruit, warm dishes, and beverages.

+ The common areas are regularly cleaned and well organised.

2024-07-07 • via Tripadvisor
1
139marcusr • Couples
10
Simply stunning!
Pros:

Excellent stay all around. The staff were welcoming and friendly. The location is unbeatable, so isolated, yet so easy to get into town using the gondola. The Mountain View room was stunning.

The spa was wonderful and the room very comfortable.

Would recommend to anyone! We did not want to leave!

2024-04-23 • via Tripadvisor
K
Kev
10
amazing Hotel 5 Star
Pros:

It was an amazing Hotel and the staff were perfect. they would do anything to help me out during my stay.

2024-03-28 • via Nuitee
T
Tab5 • Family • kw
10
Great Hotel
Pros:

The access road leading to their private parking may be narrow, but it's convenient to have a designated parking area. It's nice that they offer assistance with your bags upon check-in. The room itself sounds wonderful, with its cleanliness and amazing views. However, it's unfortunate that there was no AC, which may have impacted our comfort. Aside from that, the hotel perfect.

2024-01-21 • via Tripadvisor
S
samid448 • Friends getaway
10
Yoga in the morning, spa and massage in the evening.
Pros:

The location was excellent! Starting a day with Morning Yoga session, followed by a breakfast with a _view_. Then off to days activities and finally ending the day in spa with a massage.
The service and people there were superb. Having an own kitchen helped to overcome the short menu.

2023-07-24 • via Tripadvisor
K
Kitcha3 • Family • gb
10
Excellent hotel and views
Pros:

Fabulous location and views, staff incredibly friendly and professional yet relaxed. We enjoyed drinks on the terrace, a hotel tour, and evening meal all superb!! We will definitely go again and stay longer next time!!

2023-07-22 • via Tripadvisor
W
W128 • Family
2
Never again, voting with my feet.
Pros:

They sat a large table of us in a corridor to the toilet rather than the atmospherics dining room - a room which wasn’t full.
The food was fine, nothing special and we ordered so so wine for over £200 per head. Last season it had a band and dancing. This year, they just rinsed us with nothing special. Avoid and do something fun where your custom will be appreciated.

2023-01-06 • via Tripadvisor
A
Amelia
10
Fabulous
Pros:

Fabulous stay, with a view of dreams

2021-12-17 • via Nuitee
M
Michael
10
Pros:

Excellent mtn experience!

2020-02-24 • via Nuitee