Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Luggage storage
Tour desk
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Lovely ambiance
Friendly staff
Convenient location
Cons:
Cleanliness issues
Room size concerns
Inconsistent food quality

Categories

Cleanliness
8.11
Several reviews mentioned issues with cleanliness in common areas and rooms.
Service
9.58
Most reviews highlighted excellent service, with staff described as friendly and helpful.
Location
9.12
The location was frequently praised for its convenience and proximity to attractions.
Room Quality
8.57
Rooms were mentioned as small and some had issues like old bedding, but overall were comfortable.
Amenities
8.6
Positive comments on the charm of facilities, although some amenities had minor issues.
Value for Money
9.06
General sentiment suggested that the hotel provides a fair experience for the price.
Food and Beverage
8.61
Breakfast received mixed reviews; some found it adequate while others criticized it.
Overall Experience
9.58
Most guests expressed a high level of satisfaction with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:34

Property Description

Outdoor Swimming Pool and Terrace
Puerta San Pedro offers a relaxing stay with its inviting outdoor swimming pool and a charming terrace to unwind after a day of exploring the city.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, shuttle service, tour desk, and free WiFi throughout the property, ensuring a hassle-free and comfortable experience for all guests.

Nearby Attractions
Located close to popular landmarks like Guadalajara Cathedral and Jalisco Stadium, Puerta San Pedro provides easy access to the best of the city's attractions.

Experience comfort and convenience at Puerta San Pedro - book your stay now for a memorable visit to Guadalajara!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

Location

Guest Reviews

8.9
Based on 301 reviews
Cleanliness: 8.11
Service: 9.58
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 8.61
Overall Experience: 9.58
E
Elisa • extended_group • us
10
Comodidad
Pros:

Muy cómodo

Cons:

Q no tiene estacionamiento

2026-02-13 • via Nuitee
B
Belinda • family_with_children • mx
9
Satisfactoria y cálida.
Pros:

Su personal es muy amable y siempre tienen una sonrisa. Me gustó el hotel estilo colonial, y la ubicación.

Cons:

Necesita mantenimiento y un poco más de atención en el servicio porque el gel para ducha no funcionaba. También nos cambiamos de habitación porque había un ruido constante, creo de la pastilla donde están los swichtes de la luz, que no nos dejó dormir. La tolla para manos y cara estaban muy pequeñas y viejitas, en las dos habitaciones que estuvimos. En el desayuno no hay variedad de huevos al gusto, solo huevos pochados en los 3 desayunos que hicimos.

2026-02-10 • via Nuitee
G
GERARDO • family_with_children • us
8
Pros:

Location was great for our plans. The beds were comfortable.

Cons:

Underneath the bed needs more attention. A lot of dust, nothing a quick sweep won't fix. The safe wasn't operational.

2026-02-10 • via Nuitee
A
Alejandra • family_with_children • mx
9
Pros:

Ubicación, limpieza y el personal muy atento

2026-02-09 • via Nuitee
H
Helene • solo_traveller • us
9
Très bon emplacement, personnel accueillant, chambres propres et confortables, tours pratiques depuis l’hôtel, mais peti
Pros:

Emplacement idéal, tout était accessible à pied. Le personnel était très professionnel et accueillant. Les chambres étaient propres et les lits confortables. De plus, les tours opérateurs proposés venaient nous chercher directement à l’hôtel, ce qui était très pratique.

Cons:

nous n’avons pas du tout apprécié le petit déjeuner inclus, et avons donc préféré aller le prendre en ville les autres jours.

2026-01-31 • via Nuitee
C
Charles • couple • us
9
Sweet hotel with a sweet staff. Very Mexican and very authentic.
Pros:

Service was great and the staff seemed very caring. Nice breakfast and pool. It was a little bit of a walk to the central location, but not too bad.

Cons:

Our room was close to the street so there was some street noise at night.

2026-01-29 • via Nuitee
S
Steve • couple • us
8
2026-01-28 • via Nuitee
D
David • couple • us
9
A comfortable small hotel a few blocks from the central plaza
Pros:

Front office and breakfast staff

Cons:

The room safe was broken

2026-01-27 • via Nuitee
E
Esperanza • family_with_children • co
8
Pros:

La ubicación

Cons:

El desayuno pocas opciones y no había posibilidad de escoger al gusto los huevos

2026-01-24 • via Nuitee
O
Oscar • family_with_children • mx
7
Pros:

El desayuno puede mejorar.

Cons:

El lavamanos estaba tapado y no se logró destapar. Los colchones pueden ser más comodos.

2026-01-23 • via Nuitee
M
Miguel Ángel • couple • mx
10
Excelentes instalaciones y costo acorde.
Pros:

La amabilidad con los huéspedes, limpieza de instalaciones y el desayuno lo mejor.

2026-01-19 • via Nuitee
M
Miguel Ángel • solo_traveller • mx
10
2026-01-19 • via Nuitee
S
Susana • couple • mx
10
Me gusto y las chicas de recepcion muy Amables
Pros:

Es un edificio tradicional

2026-01-18 • via Nuitee
A
Ali • family_with_children • ca
8
Lit confortable
Pros:

Les vitres doubles, air-conditionné, la gentillesse du personnel.

Cons:

Le petit déjeuner était inclu mais ce n'était pas bon. J'aidemandé de me donner seulement des oeufs aux plats, au lieu de préparer un repas compliqué, mais on me l'a refusé.
Il n'a pas de stationnement.

2026-01-10 • via Nuitee
C
Cyril • extended_group • de
7
Nettes Hotel mit Patio, Laufnähe nach Tlaquepaque
Pros:

Schöner Innenhof. Laufnähe ins Zentrum von Tlaquepaque. Gläschen Tequila zum Empfang.

Cons:

Sehr einfache Zimmer - leider mit Geruch. Kein eigener Parkplatz.

2026-01-09 • via Nuitee
A
Aurora • family_with_children • us
10
2026-01-09 • via Nuitee
M
Melody • family_with_children • us
5
Pros:

The rooftop was very pretty. The server at breakfast was wonderful and the only friendly encounter with hotel staff.

Cons:

The check-in was very cold. I said hello when i walked in and the person at the desk barely looked up from her phone. Waited until i arrived at the desk and simply said "name?" I was given no information on amenities, breakfast location, or anything else. Was never acknowledged by desk staff anytime coming in or out. Room was a bit run down and had loose dirt on the bedding like it had been used in between bookings. Armoire was rickety and leaned forward when opened as if it might topple over. Windows facing lobby were very thin and could hear every conversation as if in room.

2026-01-09 • via Nuitee
Y
Yuliza • couple • us
8
Pros:

The hotel is on a great location, quiet and only a few minutes from downtown

Cons:

The rooms were not very clean, our room did not have hand towels and hand soap. The sheets and towels are kind of old. It looks like the hotel needs some renovations, but over all everything was great.

2026-01-04 • via Nuitee
J
Joanne • solo_traveller • mx
8
Overall, a lovely stay; we had to get a suite in order to have a fridge and coffeemaker
Pros:

The quaint ‘antigua’ style

Cons:

The pool was not clean

2026-01-03 • via Nuitee
A
Altuzarra • solo_traveller • us
8
2026-01-03 • via Nuitee