SUPERHOTEL Premier GINZA

Hotels
•
Super Hotel
9.2 (127 reviews)
3-11-15 Ginza, Chuo-ku, Tokyo, Tokyo, 104-0061 , Tokyo , JP
81-3-44119000

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Facilities

Free WiFi
Luggage storage
Elevator
Breakfast available (surcharge)
Front desk (limited hours)
Smoke-free property
Water dispenser

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location
Cons:
Room size could be larger
One lift available

Categories

Cleanliness
9.3
The hotel was very clean, contributing positively to the experience.
Service
9.8
Staff were very friendly and helpful, accommodating guests during challenging weather.
Location
9.3
Very central to Ginza shops and restaurants, with excellent transport links.
Room Quality
8.8
Rooms were described as comfortable, albeit not spacious.
Amenities
9.3
The hotel offered a variety of useful amenities, including welcome drinks and quality toiletries.
Value for Money
9.3
Guests felt they received good value for their stay considering the amenities and service.
Food and Beverage
8.3
Breakfast was good, but specific details on food options were not mentioned.
Overall Experience
9.5
Overall, guests had a very pleasant experience and would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:43

Property Description

Central Location
Benefit from staying at the heart of Tokyo, just a short walk from popular attractions like Ginza Six and the Tokyo International Forum.

Comfortable Accommodation
Unwind in one of our 116 air-conditioned rooms equipped with modern amenities such as free Wi-Fi, flat-screen TVs, and complimentary toiletries.

Convenient Facilities
Enjoy services like luggage storage, laundry facilities, and an elevator, ensuring a hassle-free stay at SUPERHOTEL Premier GINZA.

Indulge in a full breakfast daily and explore nearby landmarks like the Kabuki-za Theatre, making your visit to Tokyo memorable.

Important information:

  • Hot springs access available from 3:00 PM to 9:00 PM.
  • Children 5 years old and younger are not permitted at this property.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Children and extra beds

    Children not allowed

  • General

    Professional property host/manager

  • General

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See all policies

Location

Guest Reviews

9.2
Based on 127 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 8.8
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.5
Y
Yuki • solo_traveller • hk
10
Pros:

每一位員工都非常有禮貌，房間乾淨、整潔，亦有澡堂，下次都會再返嚟住。

2026-05-09 • via Nuitee
E
Esra • couple • tr
10
2026-05-04 • via Nuitee
J
Jungwon • solo_traveller • us
9
2026-05-01 • via Nuitee
S
seojeong • extended_group • kr
10
2026-04-27 • via Nuitee
T
Terry • couple • gb
8
2026-04-23 • via Nuitee
M
mika • couple • jp
3
2026-04-18 • via Nuitee
H
HEKTOR • solo_traveller • ae
6
Cons:

Customer Service not very helpful, however, it is mostly a cultural issue. Staff has always difficulties assisting with issues that are not part of the "script".

2026-04-13 • via Nuitee
P
Patrick • couple • us
10
Enjoyable!!
Pros:

The hotel is located in Ginza which is a beautiful city and close to a lot of shopping centres. It is also very close to other tourist places you might want to visit. The station entrance is right in front of the hotel, and you'd be able to go to many other places in minutes.

The hotel staff are very nice and friendly, I can say this for most places in Japan. They serve an open bar for residents every evening, which is free and an opportunity to network with other people from around the globe.

Cons:

I had a hard time trying to decide a hotel and to be honest on hindsight I shouldn't have. Hotels in Tokyo are very tiny relative to hotels in other countries. This can be said for this hotel too. I couldn't leave my traveling box open and had to be strategic about managing my luggage, but that is the same for most hotels around the area

2026-04-11 • via Nuitee
H
HYESUN • couple • au
4
그러저럭
Pros:

조식 실망입니다.

Cons:

방 크기

2026-04-11 • via Nuitee
L
Liz • solo_traveller • ma
7
It was nice, the staff was friendly and the amenities were very good.
Pros:

I liked that it had an onsen in the hotel. The bed was comfortable and it had a nice happy hour. The staff was lovely.

Cons:

The breakfast didn’t have much variety when staying a few days. The room was quite small not much room to move around or to put a suitcase, but was ok for a single traveler.

2026-04-03 • via Nuitee
G
GANGJUN • solo_traveller • cn
9
2026-03-27 • via Nuitee
I
Inese R. • couple • lv
9
Pros:

Izpalīdzīgs un draudzīgs personāls. Viss bija tīrs. Metro pie pašas viesnīcas.

Cons:

Brokastis gribējās daudzveidīgākas.

2026-03-26 • via Nuitee
L
Luis Fernando • couple • co
10
Pros:

La atencion del personal y los amenities de primera calidad, el Onsen,su ubicacion

Cons:

Poca variedad en desayuno

2026-03-15 • via Nuitee
B
Bryan • couple • sg
9
2026-03-10 • via Nuitee
J
Jane • solo_traveller • se
8
Will stay again!
Pros:

Super friendly staff, nice lobby.
Room was clean and comfortable.

Cons:

Just one elevator and the pillow was not good.

2026-03-09 • via Nuitee
M
MICHEL • couple • ad
3
Hôtel bruyant et ambiance désagréables
Cons:

Personnel rigide, chambre extrêmement petite, petit déjeuner industriel.

2026-03-09 • via Nuitee
N
Nagasuzu • solo_traveller • jp
10
大都会にある、癒しの空間に感謝いたします
Pros:

大都会にありながら、ヒノキのにおいのアロマ❓がたいてあり、朝には小鳥のさえずりが聴こえていて、自然を意識した環境作りに、癒されました。スタッフの皆さまも、生き生きとしていてとても感じが良かったです♪朝食も、美味しくて特にバナナミルクジュースが栄養価が高く、パンもすごく美味しかったです。沢山の企業努力が感じられて、楽しく過ごせました。ありがとうございました。

2026-03-08 • via Nuitee
M
Maria Eugenia • couple • pe
8
CASI PERFECTO
Pros:

El personal, la limpieza.

Cons:

Las camas muy duras para mi gusto al igual q la almohada. Resulte con dolor de cuello 😥.

2026-03-05 • via Nuitee
F
FelixPes • solo_traveller • il
8
2026-02-26 • via Nuitee
X
xiaoqian • couple • jp
6
2026-02-23 • via Nuitee