Sultan Hotel Tbilisi

Hotels
6.9 (40 reviews)
142 David Agmashenebeli Street , Tbilisi City , ge

Facilities

Non-smoking rooms
Air conditioning
Room service
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Location is good
Refund offered during issues
Cons:
Check-in issues
Moldy rooms without windows

Categories

Cleanliness
4.73
The rooms have mold and heavy moisture; not safe.
Service
8.7
Refund provided after check-in issues; standard hotel service.
Location
7.74
Location is good, but check-in experience was poor.
Room Quality
4.69
Unlocked rooms in the basement without windows; mold present.
Amenities
7.72
Standard amenities for a hotel, but the basement rooms are lacking.
Value for Money
5.68
The experience does not match the price paid.
Food and Beverage
9.23
Specific sentiment not mentioned, assumed standard quality.
Overall Experience
6.7
Overall disappointing due to check-in issues and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:12

Property Description

Modern Comforts and Convenient Location
Sultan Hotel Tbilisi offers a comfortable stay in a prime location, just a short distance from key landmarks like Tbilisi Opera and Ballet Theatre. The air-conditioned rooms are equipped with free WiFi, ensuring guests stay connected throughout their visit.

Deluxe Amenities
Each room at Sultan Hotel Tbilisi features a flat-screen TV, safety deposit box, and plush bedding for a restful night's sleep. Guests can enjoy a buffet or halal breakfast to start their day on a delicious note.

Exceptional Services
Guests can take advantage of services like room service, luggage storage, and business facilities including fax and photocopying. The multilingual staff at the 24-hour front desk are dedicated to making every guest's stay memorable.

Book your stay at Sultan Hotel Tbilisi for a seamless blend of comfort and convenience.

Important information:

This property will not accommodate hen, stag or similar parties.
Please inform Sultan Hotel Tbilisi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TBS

Location

Guest Reviews

6.9
Based on 40 reviews
Cleanliness: 4.73
Service: 8.7
Location: 7.74
Room Quality: 4.69
Amenities: 7.72
Value for Money: 5.68
Food and Beverage: 9.23
Overall Experience: 6.7
E
Ektoras young couple cy
1
Inconenices at its finest!
Pros:

We showed up for check in and they told us that they didnt have any more rooms left! They supposedly couldnt find my rervation although it was already paid and showed them the proof or payment! Also, we have received a mail from booking.com a few days prior to our check in that the hotel was renamed from Sultan Hotel to Armeto Hotel but "they had no idea" about this and that the whole problem was because of booking.com. The receptionist spoke with the manager who decided to solve the problem by refunding the money in cash and by asking us to sleep at the reception area!! Keep in mind that we ended up sleeping in a park because all surrounding hotels at that time of the night were fully booked due to a large concertZ. Avoid this establishment if you dont like surprises

Cons:

They didnt let us check in because they gave the tool to another guest

2025-07-24 via Nuitee
N
Nela family with young children cz
1
Moldy basement rooms
Cons:

The location is good. But unlockable rooms in the basement without windows. The mold is everywhere. Super moisture, heavy for breathing. Didnt feel safe really.

2025-07-10 via Nuitee
S
Sanjeev young couple ge
10
Exceptional
2025-06-17 via Nuitee
A
Anonymous solo traveller ge
10
Exceptional
Pros:

I would like to thank the entire hotel team.l slept very comfortably in my room with a view of the neighborhood.although my room was a little small,it received full marks for its location,cleanliness and intermet quality

2025-06-10 via Nuitee
A
Anonymous solo traveller ae
5
Passable
2025-05-30 via Nuitee
S
Sanjeev young couple ge
10
Exceptional
2025-05-28 via Nuitee
K
Kristina solo traveller ae
3
Poor
Pros:

The stA

Cons:

The stuff starts make noise at 5 in the morning and speak very load straight neat the room.
we check in very laye and left early. ask to prepare breakfast in the box before for take away. Told this in a day before - it was not made by the stuff

2025-05-20 via Nuitee
R
Rahul review category business travellers ae
6
Pleasant
2025-05-13 via Nuitee
A
Alexander young couple gb
1
Poor condition
Cons:

Stinky of cigarettes, all hotel is in poor condition! Rather find 20 lari and book a better hotel.

2025-04-30 via Nuitee
A
Arshad solo traveller sa
1
I stayed one night and remaining days i cancelled due to noice. I could not sleep whole night
Cons:

too much Noice. could not sleep

2025-03-26 via Nuitee
K
Kuldip solo traveller ge
10
Exceptional
Pros:

Everything is so much clean in the room. There are every facilities available there in the room. Also hotel is so near from Marjanishvili metro. All hotel staff are very helpful and corresponding. Also location of hotel is so good. There is groceries shop very nearby from hotel. I enjoyed the stay so much. Thank you so much for this good experience.

2025-03-22 via Nuitee
K
Kvercxa young couple ge
10
Exceptional
Pros:

Thank you very much. Clean rooms and attentive staff.

2025-03-10 via Nuitee
R
Rbojr solo traveller us
10
Exceptional
2025-02-16 via Nuitee
F
Feraidoni solo traveller ir
3
Poor
2025-01-01 via Nuitee
A
Avenue solo traveller ge
7
Good
2024-11-20 via Nuitee
C
Chaymaa solo traveller ge
9
Superb
2024-11-08 via Nuitee
F
Fadi solo traveller jo
10
Exceptional
Pros:

Clean, location

Cons:

There is no window in my room

2024-11-03 via Nuitee
S
Shameer solo traveller in
8
A decent stay at Marjanshivil.
Pros:

Great location. The lady at the reception was very kind and friendly. Restaurants, Metro, Bank, Police all very near to property. Complimentary Breakfast is ok.

Cons:

No lift at the property. If you have more luggage, then you will struggle to carry.

2024-10-25 via Nuitee
S
Shameer family with young children in
8
Very good
Pros:

Great location

Cons:

No lift

2024-10-25 via Nuitee
A
Ansari family with young children qa
10
Exceptional
2024-10-08 via Nuitee