One Residence Hotel & Apartment

Hotels
Independent
9 (27 reviews)
164 Preah Norodom Blvd (41), Phnom Penh, Phnom Penh , Phnom Penh , KH

Children allowed

Facilities

Fitness facilities
Area rugs in public areas
Hardwood flooring in public areas
Cobblestone flooring in public areas
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Central location
Comfortable rooms
Cons:
Mixed pricing feedback
Suggestions for food variety

Categories

Cleanliness
7.8
Rooms were well-kept and clean, contributing to a comfortable stay.
Service
8.3
Staff members were praised for being attentive and professional.
Location
8.1
The central location near restaurants and attractions was convenient for guests.
Room Quality
7.8
The rooms were spacious and well-equipped with beautiful amenities.
Amenities
7.2
Guests enjoyed the pool, gym, and laundry facilities provided.
Value for Money
6.9
Mixed reviews on pricing, with some feeling it was reasonable and others finding it a bit high.
Food and Beverage
7.3
Breakfast and dining services were generally well-received, with some suggestions for improvement.
Overall Experience
8
Most guests had a positive experience and would recommend the hotel for its overall quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 16:08

Property Description

Recreational Opportunities
Enjoy our outdoor pool, fitness center, and complimentary bicycles to rent for a delightful stay.

Convenient Amenities
Benefit from a 24-hour business center, dry cleaning services, and free self-parking on-site.

Cozy Accommodations
Immerse yourself in one of our 62 air-conditioned rooms featuring fireplaces and private pools. Kitchenettes with modern amenities and complimentary wireless internet access add to the comfort of your stay.

Take advantage of these features and more at One Residence Hotel & Apartment. Book now for a memorable stay!

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • Guests can access their rooms with a mobile device.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

See all policies

Location

Guest Reviews

9
Based on 27 reviews
Cleanliness: 7.8
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
D
Da family_with_children
10
Pros:

It was a reasonably price hotel with a lot to offer. We rented the 2 bedroom suite, with replenish snacks daily. It included free morning baked good with coffee beverage. I chose to stay at this location 3 times during my travel in and out of PP. Well kept and comfortable. Staff was always working to keep it up to standard. Pool and gym was amazing super clean and gorgeous. The laundry is a bonus for sure. Across the street is a grocery story and location is close by to a lot of restaurants which can be walked and it is closed enough to all tourist attractions. The staffs were all very attentive and kind. I would recommend again and would also go back as it met all my needs especially travelling with two young children under 10.

2025-03-31 via Nuitee
D
Da family_with_children
10
Pros:

Everyone was really kind and professional. The hotel room was great with the most beautify amenities. I especially love the pool and gym facility. The view was spectacular and the location very central to food and Phnom Penh attractions.

2025-02-25 via Nuitee
M
MATHEW family_with_children
10
Pros:

It is across the road from a supermarket and has a kitchen with all you need. Also close to good bars, shops and Aeon mall. Travelled with family and it was good to have 2 bedrooms, 2 bath rooms and a lounge room. Would definitely stay again.

2025-01-24 via Nuitee
R
Rahul partner
10
Pros:

Amazing property

2024-12-23 via Nuitee
A
Allan
10
Pros:

Great hotel

2024-09-24 via Nuitee
H
Heath friends
10
Pros:

Great nice safe clean place with an amazing pool and friendly staff

2024-05-15 via Nuitee
E
elementary1969 Solo travel
10
Great service and modern stylish design
Pros:

Great hotel and apartments located in BKK1. A supermarket and a Starbucks are across the road and plenty of walkable options for food. Easy to get a Tuk Tuk from the property.
The service at the property was excellent - the security staff , reception staff and cleaning staff were all very friendly and efficient.
The apartment whilst on the compact side was very well equipped including complimentary mini bar/fridge/freezer. Aircon, internet and Tv channel choice was very good. Apartment had tv in both lounge and bedroom. Laundry service was great too. Bed comfortable and bedding very good. Has a room safe and iron and board.
Swimming pool on the rooftop is well maintained but note for those with mobility issues that entry and exit from the pool is on aluminium ladders, the pool area has toilet and shower facilities, and there is a well equipped air conditioned small gym on the top floor accessed from the pool deck via stairs. Swimming pool area has towels and water fountain as well as vending machine to buy cold drinks.
There is a small business centre and meeting rooms available on the 1st floor as well as complimentary coffee and croissants in the morning in the well designed modern lobby area on 1st floor.
This is a great option for those looking for comfort in a modern stylish apartment style hotel with a high level of service. I would recommend it for both business and pleasure and I will return to this hotel on my next trip to Phnom Penh.

2024-05-13 via Tripadvisor
S
San
10
Pros:

Great vibe, good service, clean just over all great.. would definitely come back 👌

2024-01-25 via Nuitee
X
xhlgette Family Sydney, New South Wales
10
Clean, modern and well located
Pros:

Stayed in a two bedroom unit. This was a great place to stay. Super clean and modern, carefully serviced, lovely rooftop pool and good quality amenities and shampoos etc. small supermarket across the street and attentive staff. Excellent.

2024-01-07 via Tripadvisor
P
Pioneer20472656272 Family Singapore
6
Nice stay but noisy construction site next door.
Pros:

Stay for 2 nights within a 2 bedrooms. The hotel is quite central and well located with nice restaurants nearby and quite close with a Tuk Tuk to the main places to visit. The room is confortable.
However the pillow is terrible and way too big / thick. No alternative is offered. In addition, there is a noisy construction site next to hotel. The noise can be also heard at the rooftop pool.

2024-01-06 via Tripadvisor
J
Jeanine family_with_children
8
Pros:

Globalement c’est un joli appart/hotel, plutôt propre mais aux finitions discutables. Les joints de la sdb étaient casi tout noir, fer à repasser dégoulinait, 1 sèche linge sur 3 fonctionnaient. Globalement le service est correct, on est tombé sur quelques réceptionniste pas très souriants. À choisir, on n’y retournerai pas.

2024-01-03 via Nuitee
M
motohiro
10
Pros:

中心地でとても便利

2023-08-10 via Nuitee
L
lilyatSH Family Barcelona, Catalonia
10
What an amazing place to stay in Phnom Penh
Pros:

We travelled to Cambodia to visit family and needed to find somewhere in Phnom Penh that was different to a hotel as we have a 1 year old.
The apartments are very comfortable and convenient. There is cleaning service daily and they offer you free drinks (soda, water and beer) as well as snack every day. You can also get a free coffee and pastry each morning.
The room has all you need to cook which is convenient. There is an amazing rooftop with sofas, a pool and a very nice gym. The sunsets from there are fantastic.
The staff was simply amazing. They were very welcoming, service minded and helpful, including the parking team - I could have never parked our SUV there without their help!
We will be back there very soon!

2023-06-06 via Tripadvisor
M
Miller-88888 Business
10
MS WENDY
Pros:

All the staffs are friendly and helpful and front reception speaks good English . Seldom find such apartment with full kitchen ware , Sleek decor and very comfortable bed. Good location, Opposite is one big mall . you can enjoy a good pool with very good gym equipment . You are served with good coffee and pastry for breakfast . They have a big meeting room for business use and computer for in house guest to use . Total 5 stars luxury stay ! My first choice when I touches CAMBODIA

2020-07-28 via Tripadvisor
S
stevecI9323SS NONE Phnom Penh
10
Modern, upscale apartment stay
Pros:

Beautiful, modern apartments. Great rooftop gym and pool with views of the city. Friendly staff. Asian pastries for breakfast, good espresso type coffees included. Location was good - restaurants, grocery store nearby. The La Rose Boutique Hotel is next door with a very good spa massage without the long lines of Bodia. Would definitely stay here again.

2020-01-21 via Tripadvisor
C
Chi Ming Luke
8
Nice hotel
Pros:

My room is facing the main street so it's a bit noisy in early morning.
Otherwise , everything is good.

2019-09-12 via Nuitee
J
JongChull
8
Good
Pros:

주변에 좋은 레스토랑이 많고 조용한 숙소에 수영장과 헬스장이 아주 좋았습니다

2019-09-08 via Nuitee
D
dogsruleOK Couples Sydney, New South Wales
4
A very bitter taste at the end of our stay
Pros:

We spent 4 nights at this reasonably expensive hotel. We were provided with only 2 glasses in the room. One broke in the washing up. On checking out we voluntarily told the front desk about this minor occurrence. The 2 glasses were ordinary inexpensive wine glasses, which had to be used for all drinks except coffee and tea. To our dismay the management insisted that we pay US$5 for the broken glass which customarily would be absorbed as a cost of doing business. There was no price list in the room for items and nothing to suggest that minor damages had to be paid for.

We asked for the manager who arrived and said we could not leave without paying. As a taxi was waiting we grudgingly paid the money and left.

The demand for the excessive payment was not the issue. It was the unreasonableness of that demand and the insult it carried for us as their guests, which says a lot about the overall attitude of the management. We felt this strongly and will not return to this establishment and warn others as to what they might expect.

All this aside if you are a light sleeper I strongly suggest asking for a room at the side. We had one at the front of the hotel and between a busy road and building works opposite it was quite noisy.

2019-03-06 via Tripadvisor
W
Wolfgang
8
Nette Appartments nicht weit von der Innenstadt
Pros:

Dachterrasse mit großem Pool, Gratis Kaffee und Croissant am Morgen, Restaurants und Supermarkt in der Nähe. Neue und sehr saubere Zimmer.
Shampoo, Bademantel etc. mussten separat angefordert werden, Heisses Wasser in der Dusche kam in den ersten Tagen nur am Morgen, Küche gut eingerichtet, Ofen und Mikrowelle waren defekt und mussten erst repariert werden. Zimmerservice kam meist erst am Nachmittag. Z. Zt. Baulärm direkt gegenüber. Insgesamt ganz nett aber zu teuer.

2019-02-25 via Nuitee
J
Jae Hyuk
10
새로운 호텔.. 관리는 살짝부족 그러나 갈만함
Pros:

새로지은 호텔.
관리는 아직... 샤워실 물때가 여기저기
침대보 갈이는 하는둥 마는둥
수거은 6일동안 기존수건말아서 다시 넣어놓은거
몇번이나 확인함
청소도 하는둥 마는둥
물이나 수건이 새벽에 필요하다고 하면
데스크에 보관하는게 없다함..적극성 떨어짐
아직은 관리체계가 부족한듯
그러나 사람들 대부분이 매우 친절
다시 갈꺼냐고 묻는다면 다시갈꺼임

2019-02-21 via Nuitee