Fairfield Inn & Suites by Marriott Tyler South

Hotels
•
Fairfield Inn
9 (372 reviews)
309 West Heritage Drive , Tyler , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (exemplary service noted)
Very clean rooms
Excellent/central location (close to shops and restaurants)
Comfortable beds
Good breakfast
Cons:
Thin walls and hallway noise
Uncomfortable pillows
Loud/unbalanced HVAC noise
TVs responding to the same remote (annoying)
Small rooms (mentioned)
Plastic plates/cutlery
Spotty internet and limited bedside outlets

Categories

Cleanliness
9.5
Multiple reviews explicitly call the property 'very clean' and note clean rooms and pleasant housekeeping.
Service
10
Service is frequently praised—staff described as friendly, amazing, and exemplarily helpful (notably 'Charlie' and her manager) with attentive problem-resolution.
Location
10
Consistent positive mentions: close to shops, restaurants, shopping, and generally described as a convenient and safe area.
Room Quality
7
Mixed-to-negative comments about room comfort: uncomfortable pillows, thin walls transmitting noise, loud/unbalanced HVAC, and a mention of small rooms; some praise for comfortable beds.
Amenities
8.5
Amenity notes are mixed: breakfast and in-room towels are positives, while issues include TVs responding to the same remote, limited outlets by the bed, and spotty internet.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
8.5
Breakfast is mentioned positively, but there is a complaint about plastic plates and cutlery.
Overall Experience
9.5
Overall stays are described positively (would stay again, great stay) driven by cleanliness, location, and standout service, tempered by noise and some room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 21:54

Property Description

Welcome to Fairfield Inn & Suites by Marriott Tyler South, where comfort meets convenience.

Luxurious Accommodation: Enjoy our 3-star hotel offering free WiFi, perfect for staying connected during your visit. Relax by our seasonal outdoor swimming pool or stay active in our well-equipped fitness centre.

Family-Friendly Atmosphere: Our hotel features spacious family rooms, ensuring everyone has a comfortable stay. Need recommendations or assistance? Our friendly reception staff is always ready to help.

Convenient Location: Located just 18 km from Tyler Pounds Regional Airport, getting to our hotel is a breeze. Explore the area with tips from our knowledgeable reception team.

Book your stay at Fairfield Inn & Suites by Marriott Tyler South now for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 372 reviews
Cleanliness: 9.5
Service: 10
Location: 10
Room Quality: 7
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
S
Shawn • solo_traveller • us
5
Will try somewhere else next time in Tyler
Pros:

Friendly staff

Cons:

Uncomfortable pillows, loud HVAC with out of balance fan making a racket all night, thin walls transmitted noise easily, lots of noise at 6 am

2026-07-20 • via Nuitee
T
Thip • couple • us
7
Stay was average
Pros:

Ok

Cons:

Small room

2026-06-29 • via Nuitee
M
Marla • extended_group • us
9
Pros:

Quiet. Comfortable. Good, convenient location.

2026-06-22 • via Nuitee
L
Lilli • couple • us
10
2026-06-08 • via Nuitee
L
LLOYD • extended_group • us
10
2026-06-07 • via Nuitee
C
Christelle • family_with_children • fr
8
Bon établissement et personnel très sympathique
Pros:

La proximité des magasins, des restaurants, du centre

Cons:

Les assiettes et couverts en plastique

2026-05-28 • via Nuitee
B
Barbara • solo_traveller • us
10
Very clean and pleasant.
Pros:

Close to just about everything.

Cons:

Highway noise from Broadway.

2026-05-05 • via Nuitee
E
Erika • couple • us
10
2026-04-27 • via Nuitee
M
Marla • couple • us
9
2026-04-19 • via Nuitee
G
Gabriel • family_with_children • us
8
2026-04-12 • via Nuitee
L
Luis Z • couple • us
10
2026-04-11 • via Nuitee
N
nathaniel • couple • us
10
Great stay, clean room and great location.
Pros:

Clean room, the tvs kept connect to the same remote control so that was annoying. But everything else was nice, good location, good breakfast and good staff.

Cons:

The tvs in the room was contacted to the same remote control. Made it really hard to watch tv.

2026-04-06 • via Nuitee
M
Monty • couple • us
10
2026-03-28 • via Nuitee
T
Trena • solo_traveller • us
9
I enjoyed my stay and would stay again.
Pros:

The location is perfect for shopping!

2026-03-18 • via Nuitee
A
Andrea • couple • us
8
In town for a funeral
Pros:

The staff was amazing. There was a late night staff named Charlie. Who was very sweet. She was so accommodating and kind. There was a glitch in the system that wouldn’t allow for her to switch my room and she tried and tried to get things to work out, including calling her manager who had just left the property. Her manager was really nice and when things wouldn’t work with phone instructions, she turned around and came back to the property to fix the glitch and paid for a snack that I had because I had to wait. Both Charlie and her manager showed exemplary customer service and they were just kind people. Charlie showed great patience and remained focused on customers service despite the obvious stress of not being able to complete the task at hand. Each staff I interacted with was kind and efficient.

The location was nice and appeared to be in a safe area. I love that they did have makeup moisture towels in the room with spacious. The bed was very comfortable.

Cons:

The walls were super thin and I could hear someone stomping on the floor above me my entire stay off and on. There’ was a lot of noise in the hallway so if you didn’t get up at the customary 8 AM you would be disturbed. People were gathered in the hallway, talking loudly some
were staff and some were patrons of the hotel. It made it very difficult to sleep in and after checking in very late, I wasn’t really wanting to get up early. The Internet was spotty at times and while I was watching a show the whole thing shut down. It took a while for it to come back on, which was annoying. Limited outlets by the bed for cell phone usage.

2026-03-16 • via Nuitee
W
Whitley • family_with_children • us
10
Cons:

It was nice

2026-03-16 • via Nuitee
K
Keoshea • couple • us
10
2026-02-23 • via Nuitee
T
Tiffany • couple • us
10
2026-01-25 • via Nuitee
A
Alexis • family_with_children • us
10
2026-01-19 • via Nuitee
T
Teresa • couple • us
10
Great
Pros:

Very clean and very quiet.

Cons:

Had no dislikes

2026-01-19 • via Nuitee