Black Elephant Boutique

Hotels
7.7 (48 reviews)
45/6 Nong Sai, Phunphin , Suratthani , th

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Fax/photocopying
Shuttle service (additional charge)
Public transport tickets
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Good price quality ratio
Friendly staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
6.53
Bed sheets had stains and shower room was not clean.
Service
9
Staff was helpful and friendly, though with limited English.
Location
8.54
Convenient location for travel with airport transport available.
Room Quality
7.49
Rooms were generally clean but may have noise issues.
Amenities
7.02
Limited amenities, issues with AC and bathtub water temperature.
Value for Money
8.98
Good value for the price paid.
Food and Beverage
6.03
No vegetarian options on menu.
Overall Experience
8
An okay stay, suitable for budget travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:33

Property Description

Luxurious Accommodation with Garden Views

Modern Amenities and Services

Convenient Location and Transportation Options

Experience the ultimate comfort at Black Elephant Boutique, where each room offers a balcony with a serene garden view. Indulge in modern amenities like a flat-screen TV and free toiletries, and make use of services such as room service and a 24-hour front desk. Conveniently located just 12 km from Surat Thani Railway Station, with easy access to Surat Thani Airport, this 3-star hotel is perfect for both leisure and business travelers. Whether you're exploring the city or relaxing in the garden, Black Elephant Boutique ensures a memorable stay. Book now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

Location

Guest Reviews

7.7
Based on 48 reviews
Cleanliness: 6.53
Service: 9
Location: 8.54
Room Quality: 7.49
Amenities: 7.02
Value for Money: 8.98
Food and Beverage: 6.03
Overall Experience: 8
K
Karolina • couple • pl
3
Pros:

Bliskość lotniska.
Bardzo miły personel.

Cons:

Zasugerowalismy sie niezlymi opiniami i doznalismy szoku.
Bardzo strome schody prowadzące do pokoi.
Śmierdzące ręczniki, potargane zasłony, które nie zasłaniają od przeszkolnych drzwi, brak wentylacji wiec w pokojach śmierdzi wilgocią, slabo dzilalajaca klimatyzacja. Pomimo, ze pokoje są na wysokich piętrach, w pokojach chodzą gekony. Pokoje nie są czyste, na materacu pod prześcieradłem grzyb.
Pokoje były bardzo tanie, ale standard bardzo, bardzo slaby. Jeżeli ktos lubi, aby bylo skromnie, ale czysto to nie polecam.

2026-02-10 • via Nuitee
N
Nathalie • couple • ie
10
Pros:

Everything

2026-01-30 • via Nuitee
I
Inés • extended_group • ar
8
2026-01-20 • via Nuitee
D
Denise Naomi • solo_traveller • nl
7
Prima
Pros:

Boek dit echt alleen voor een door reis dag!


Schoon, bedden lagen lekker. Goede prijs kwaliteit verhouding! Personeel brengt je voor 200 bath naar de Aiport!

Cons:

Personeel kon niet heel goed Engels, maar waren zeker vriendelijk.

2026-01-19 • via Nuitee
T
Thaine • couple • nl
7
2025-12-31 • via Nuitee
M
Michaela • extended_group • cz
7
2025-09-01 • via Nuitee
S
sophia • family_with_children • us
4
Cons:

the bed sheets had stains on them, the shower room was not clean and had a smell, the toilet was clean and overall the room was also clean. during the night and day you can hear people in the room next to your room, laughing, talking or snoring. It was an okay stay, i personally won’t be coming back but for the price it’s good

2025-08-16 • via Nuitee
D
Dane
6
Pros:

Great value for money. Staff at check-in was helpful and pleasant but zero English.

Annoying thing's included:

First 3 rooms had AC whine. 4th ok but remote had low batteries.

Very steep stairs.

Tepid bathtub water even after 5 kettles of boiling water to warm up.

Woman woke me up with 5 minutes of knocking at 8am and would not go away. Then came back again apparently to deliver breakfast which I didn't order.

No vegetarian food on menu.

2025-08-15 • via Nuitee
G
gstach • extended_group • at
6
2025-08-12 • via Nuitee
P
Philip • family_with_children • be
10
2025-07-24 • via Nuitee
J
Jasmine • young couple • gb
7
Good
Pros:

Great stay near the airport, clean and comfy

Cons:

On arrival the woman checking us in never spoke to us and ignored us the whole time she checked us in. She collected our passports while remaining on the phone, she burped at us and then walked to our room and continued to ignore us once she finished checking over the room. Very weird interaction.

2025-05-28 • via Nuitee
S
Shmueli • family with young children • th
9
Superb
Pros:

The place is attrative by its design and style.
Very nice staff

2025-05-15 • via Nuitee
K
Kai • young couple • ch
9
Superb
Pros:

Great room. Spacious, clean, comfy bed, nice bathroom and very good value for money. Staff was super nice and helpful. It's kind of in the middle of nowhere, but close to the airport and they have a good range of snacks, drinks and meals to order, so it's not a big deal, that there are no restaurants nearby.

2025-04-16 • via Nuitee
B
Bamadhaj • solo traveller • sg
10
Great value for a spacious, clean room with fantastic service.
Pros:

The room was spacious and clean. The staff, even though they did not speak English, were very polite and extremely helpful.

Cons:

Well, the bed and pillow were not as comfortable as I would like.

2025-04-14 • via Nuitee
S
Sofia • young couple • th
10
Amazing
Pros:

We loved absolutely everything!
The peaceful, quiet location made us feel relaxed from the very beginning. The room was spotless, stylish, and cozy. What truly made our stay special was the warm and thoughtful service — a lovely lady welcomed us with a smile and brought us fresh coffee and toast to the room in the morning.
We’re truly grateful for such kind hospitality — our stay at the hotel was a wonderful experience!

Cons:

The photos on Booking don’t do this place justice — in reality, everything looked much better!
The atmosphere, the details, and the overall feel were far more impressive in person than shown in the pictures.

2025-04-14 • via Nuitee
C
Carl • solo traveller • us
3
Poor
2025-02-19 • via Nuitee
A
Alex • young couple • gb
8
Very good
Pros:

Big comfortable beds
Amazing value
Remember if using Google translate, the staff are from Myanmar, and speak Burmese. No wonder they struggled with Thai....!

Cons:

Little things are slipping. Rips in curtains, volume on TV too low. Just needs a bit of detailed care...
Pretty good though

2025-02-05 • via Nuitee
A
Alex • young couple • gb
8
Very cool place
Pros:

Very cool urban chic vibe
Very comfortable beds
Convenient for airport
Amazing value

Cons:

Inedible pad Thai.
Needs a little tender care - curtains a bit ripped.

2025-01-30 • via Nuitee
A
Andrew • young couple • th
6
Pleasant
2024-12-28 • via Nuitee
M
Martial • solo traveller • fr
10
Google hotel
Pros:

At 2 minutes of the aiport.The concept is original and very close to nature. The room was very well decorated and appointed. The bed was very comfortable

2024-12-22 • via Nuitee