The Dorchester

Hotels
Independent
7 (13 reviews)
2 Norwood Ave, Kingston, St. Andrew Parish , Kingston , JM

Children allowed

Facilities

Express check-out
Free WiFi
Terrace
Garden
Express check-in/check-out
Designated smoking area
Picnic area
Safe-deposit box at front desk
Front desk (limited hours)
Express check-out
See all facilities

Review Highlights

Pros:
Great location
Secure area
Cons:
Dirty furnishings
Poor room quality
Heating issues

Categories

Cleanliness
5.25
The apartment was described as having old and dirty furnishings, indicating low cleanliness.
Service
8.25
Standard service quality, as the basics were met but not exceptional.
Location
9.25
Location is great and secure, contributing positively to the overall experience.
Room Quality
6.25
Rooms had issues with furniture and bathroom fixtures, impacting quality negatively.
Amenities
6.25
Amenities were lacking; air conditioning features were problematic and living area was very hot.
Value for Money
6.25
Given the conditions described, the perceived value seems low.
Food and Beverage
7.25
Not mentioned in the reviews; assumed standard quality for this hotel tier.
Overall Experience
7.25
Mixed feelings due to location being great but many quality and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:12

Property Description

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Picnic Area and Reception Hall. Additional amenities include express check-in, express check-out, and laundry facilities. Roundtrip Airport Shuttle and Free Self Parking onsite. Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a refrigerator and stovetop. Private Balcony or Patio. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Deep Soaking Tub and Complimentary Toiletries. Book your stay now to enjoy all these amenities and explore the surrounding attractions in Kingston!

Important information:

  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7
Based on 13 reviews
Cleanliness: 5.25
Service: 8.25
Location: 9.25
Room Quality: 6.25
Amenities: 6.25
Value for Money: 6.25
Food and Beverage: 7.25
Overall Experience: 7.25
S
Sheryl
2
Pros:

The apartment was central, the picture made it look way better than it is. There was a round table covered with the old time plastic and an old dirty looking brown sofa in the living room, the curtains looks cheap. Two different type of tiles on the floor . The beds hard especially in the room with the two twin bed. The bathroom in the queen bedroom the faucet was falling off and was leaking . I was going for a funeral and was only spending three nights so I had to tough it out. Needs serious upgrades.

2025-08-16 via Nuitee
C
Craig family_with_children
6
Pros:

Location is great and secure. We were on the 3rd floor and thre is an elevator but there is a long flight of stairs to get it. Both Bedrooms are air-conditioned but they have a sensor that turns them of if the doors are left open longer than 3 minutes and also seems to go off if there is no movement for a period of time. The living room and dining room area is VERY HOT and only has a fan. TV seems to have good channels but is only in the living room, none in the bedrooms.

2025-07-30 via Nuitee
S
Selena Mary Grace family
2
Pros:

The property look run down compared to its pictures. Ac is only in bedrooms, 1 bedrooms ac was leaking A LOT. Definitely wasnt worth it!

Went to wipe the floor and looked like it hadnt been swept in months!

2025-06-24 via Nuitee
K
kenroy
2
Pros:

No one was there when I arrived I did arrive late but I called even the next day and no one answering the phones

2025-04-01 via Nuitee
R
Raymond
10
Pros:

The property was great . I enjoyed my stay and will surely return in the future.

2024-11-14 via Nuitee
T
Tamillia
10
Pros:

I love the stay but they need to fix the AC in the main room and also put AC in the living room

2024-10-31 via Nuitee
J
Jorge Alberto
8
Excelente opción en Jamaica
Pros:

Bien ubicado, personal amable. Lo único malo es que no tienen terminal para pagar en el lugar.

2023-10-10 via Nuitee
J
Josephine Anglin-
6
Pros:

Didn’t like the air condition system . No AC in living room . AC in bedrooms go on and off during the night.
Kingston is too hot not to have 24 hr AC.

2023-09-11 via Nuitee
B
beverly friends
8
Pros:

This property was central to the airport, shopping mall and recreation.

2023-07-21 via Nuitee
R
ROBIN family
4
Pros:

I liked the location. The apartment however was under construction..The kitchen and bathroom cupboards stored paint and other chemical supplies..The closets stored barrels, the doors are all dirty. The bathroom odor is worse than any septic. It scent disturbs your rest especially at night.. The shower curtain is mouldy.. There is no washing facility in the apartment, there is filthy dark hole on the ground floor for tenants to pay JA$400 to wash and JA$400 to spin your clothes because they are far from dry.. The apartment needs much work to be done.. It is hazardous and unsafe .

2022-04-23 via Nuitee
V
Verified traveler friends
2
Pros:

Apt bldg reminded me of low income housing. Receptionist not equipped to assist effectively.

2021-08-11 via Nuitee
V
Verified traveler family
10
Pros:

This place was really great for me the location was excellent and close to almost everything I would book again and so should you.

2021-08-08 via Nuitee
V
Verified traveler family
8
Pros:

I like the location of the property, it was surrounding by hot spots and amenities. This is my 2nd time staying at this property and i like it. The care taker Mr. Hall was wonderful. The only thing I did not like was the contact information provided on Expedia was incorrect. Which ended up causing some communication issues.

2019-08-08 via Nuitee