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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Non-smoking throughout
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Board games/puzzles
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Broadcast Live sport events
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Snow sports gear
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Paddle boating nearby
Review Highlights
Categories
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Property Description
Convenient Location
Le Welcome's, a 3-star hotel, is ideally situated just 100 metres from Moutiers train station. Perfect for travelers looking for easy access to transportation.
Comfortable Accommodation
Each bedroom at Le Welcome's is equipped with a flat-screen TV, satellite channels, and a private bathroom with complimentary toiletries. Guests can enjoy a restful stay in cozy and well-appointed rooms.
Delicious Dining Options
Start your day right with an all-you-can-eat buffet breakfast featuring a variety of sweet and savory options, including local and homemade products. Special dietary needs are catered to upon request, ensuring a satisfying dining experience for all guests.
Book your stay at Le Welcome's now and experience the perfect blend of convenience, comfort, and culinary delights.
Please inform Cit'Hôtel le Welcome in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of EUR 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible on site (reservation is not possible).
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for € 11 per person per night when using an available cot.
Children up to and including 17 years old stay for € 35 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The room was clean and comfortable and the location was perfect for us.
The public areas of the hotel are a bit rundown and it smelled like smoke in the hallways (thankfully not in our room). The restaurant on the first floor didn’t appear to be open when we were there but we walked somewhere else for dinner that night.
L'accueil plutôt bien mais changement de décor au moment ou j'ai ditvle lendemain que le petit déjeuner n'était pas à la hauteur des 15 euros . Pas d'omelette, ni d'œufs, ni rien de chaud, uniquement une salade de fruits insipide, de l'eau du robinet servi dans une bouteille sans étiquette, et la même personne a la réception qui m'annonce que je n'ai qu'à aller ailleurs la prochaine fois => inadmissible.
Un ventilateur dans la chambre, propreté limite, chambre bruyante, heureusement que j'ai choisi une chambre de qualité supérieure !
Bref je déconseille
The host was extremely helpful and offered to leave our bikes in his office over night.
It was very hot during our stay, and the AC did not work properly.
Le service était formidable!
Very handy automated check in; good breakfast; handy parking.
All good for a basic hotel.
Bon petit hôtel géré par un couple de responsables très impliqués dans le bon fonctionnement de l’hôtel (chambre + petit déjeuner).
Hotel was in need of total refurbishment wall paper in the stairway falling off lift not working.
On arrival the reception was in darkness and very unappealing.
Bedrooms need a good refurbishment very outdated .
Bathroom needs a good clean , bath surround stained and needed a good clean .
Carpet on the stairs going up to the bedrooms were going threadbare.
Out side neon light with the hotel name on flashing on and off all night like a place you rent the rooms by the hour .
Generally very poor standards and unappealing.
Not a lot
Lift not working no help getting to the room was told it has been out of service for the last 11 days
Hotel lobby was in darkness on arrival and looked shabby
Decor in our room very out dated bathroom bath surround stained and needed a good clean
Carpet on stairs leading to the rooms was looking very old and shabby general look of the hotel needs a good refurbishment wall paper on staircase pealing off walls.
Not sure how this hotel has the rating it has received and the good reviews these were not a good representation of the general look and feel of this hotel .
Our side illuminated hotel light flickering on and off all night like a hotel that rents its rooms by the hour .
Ascenseur en panne alors nous avions de lourds bagages
Very clean and a very comfortable bed.
Just a bit run down in places. Slept very well.
I like the breakfast, it is simple but tasty. And the staff welcoming us is very nice.
Excellent buffet style breakfast with lots of choice and helpful staff
Propre mais salle de bain vetuste
Location, breakfast and staff were excellent. Bathroom a bit tired
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