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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Heated pool
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Baby safety gates
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Public Bath
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Outdoor furniture
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Fruits
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Shallow end
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Fence around pool
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Happy hour
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Swimming nearby
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Electric bicycle charging station
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Charcoal grill
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Modern Amenities
Located in Phoenix, AC Hotel Phoenix Biltmore offers a sophisticated stay with an outdoor pool, fitness center, and city views. The rooms are elegantly furnished with a flat-screen TV, safety deposit box, and luxurious bathroom amenities.
Convenient Location for Exploring Phoenix
Situated near popular attractions like Wrigley Mansion and Papago Park, guests can easily explore the city from the hotel. The 24-hour front desk is always available to assist with any inquiries or travel arrangements.
Relaxing Atmosphere with On-Site Bar and Business Area
Unwind at the sun terrace or enjoy a drink at the in-house bar. For business travelers, the hotel offers a convenient business area. Free WiFi throughout the property ensures you stay connected during your stay.
Book your stay at AC Hotel Phoenix Biltmore for a perfect blend of comfort and convenience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 12 per day.
Location
Guest Reviews
I have stayed here a few times and it’s the location I like.
Staff friendly and helpful.
Comfortable room.
Feet very safe for a solo traveler, especially as a woman. Beautiful courtyard for morning coffee, sun, and reading. Staff greeted us upon arrival and departure every single time. Just overall very clean with nice atmosphere
No complaints
The room was spacious and very clean, the staff was super attentive and friendly, and I loved how updated the hotel was. I loved the little goodies at the lobby every day and on Christmas Day they also gave us a little something on our door.
On the first day we noticed a lot of ants in our room but the issue was resolved pretty quickly by the hotel.
Exceptionally clean and quiet.
Very overpriced, the eating area was clinical but soulless. They even had the cheek to charge for parking the car in an unsecured parking lot which they initially refunded but later the charge appeared on my bank statement. It makes you wonder who is running this company and their ethos.
We were first given keys to a room that hadn’t been cleaned… then given a different room. There was some mold in the shower corners, and don’t care for the soap in a bottle.. very convenient location, and open floor plan on main gloor
Loved the hotel and how great the price was for the area. Only issue I had was the very sarcastic and rude lady who checked me in. Everyone else I encountered was great. And she was mad i didn’t have bonvoy to make her job easier to she signed me up without asking….
Friendly and helpful staff
Nice property
Great property. Clean and pretty
Great location for eating choices, and spacious rooms. Fresh Starbucks coffee at the bar in the morning. Super friendly staff, and easy parking.
The bathroom wasnt as clean as expected. There was strands of dark hair on the floor. The garbage can had water, or something wet, in it. The cold water never really got cold, just warm.
First time staying at this hotel in this area and definitely going to be back. Staff was friendly and attentive. Breakfast
Great hotel!
I have stayed at AC hotels before and they were much better. Not sure what happened this time around. This property needs an upgrade on the outside, as well as in the inside. The rooms were not clean. The halls stunk like mildew and throw up! The service was subpar. I would not recommend this hotel. It is definitely not a 9.2 overall that was suggested.
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