Four Points by Sheraton Makkah Al Naseem

Hotels
•
Four Points by Sheraton
8.3 (18333 reviews)
Third Ring Road, behind Al Rajhi Mosque , Makkah , sa
+966 12 550 8999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Nice amenities
Cons:
Poor service in some areas
Room quality needs work

Categories

Cleanliness
8.23
The cleaning needs to be requested; otherwise, it doesn't happen automatically.
Service
8.7
Mostly great staff, but some experiences pointed out unprofessional service.
Location
9.24
Ideal location near a beautiful mosque and quiet area.
Room Quality
7.69
Room quality needs improvement as some furniture is old and worn.
Amenities
8.72
Good amenities, but room amenities like Wi-Fi were lacking.
Value for Money
8.18
The price is good, but some services could be better for the cost.
Food and Beverage
7.23
Breakfast was not good at all; improvement needed.
Overall Experience
8.4
General satisfaction with some notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 17:26

Property Description

Luxurious Accommodation and Convenient Amenities

Modern Rooms and Entertainment
The rooms at Four Points by Sheraton Makkah Al Naseem are designed for comfort and relaxation, featuring a desk, flat-screen TV, and a private bathroom with complimentary toiletries. Perfect for unwinding after a long day of exploring.

Exceptional Services and Facilities
Guests can enjoy a delicious continental or buffet breakfast daily at the hotel. Additionally, the property offers a fitness centre, a restaurant, and a 24-hour front desk for ultimate convenience. Not to mention the free WiFi and shuttle services to Haram available round the clock.

Ideal Location and Accessibility
Located just 6.5 km from Masjid Al Haram and with easy access to Makkah Mall and Abraj Al Bait, Four Points by Sheraton Makkah Al Naseem provides a prime location for guests. Book now to experience luxury and comfort in the heart of Makkah.

Important information:

A free shuttle service to Masjid Al Haram and back is available every hour.

During Ramadan morning breakfast will be served as sahour, and dinner will be served as iftar. That will take place from 28/02/2025 till 01/04/2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 18333 reviews
Cleanliness: 8.23
Service: 8.7
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 8.4
عبدالعزيز • solo_traveller • sa
7
الحمد لله كل شي ممتاز
Pros:

كل شي جيد

Cons:

ولا شي

2026-09-12 • via Nuitee
ابراهيم • extended_group • sa
8
2026-09-12 • via Nuitee
I
ibrahim • couple • sa
8
Good for value and for short stay
Pros:

Value for the price and frequent buses to Haram

Cons:

I stayed for 2 nights but no room service

2026-09-12 • via Nuitee
F
Feryal • couple • kw
6
2026-09-11 • via Nuitee
مرسل • couple • sa
10
2026-09-11 • via Nuitee
D
Dakheel • solo_traveller • sa
8
2026-09-11 • via Nuitee
K
Kevin • couple • fr
10
2026-09-10 • via Nuitee
A
Abdulaziz • family_with_children • sa
3
Not satisfied please read carefully
Pros:

Price and cleanliness

Cons:

Air conditioning is not cold, no coffee sachets, the AC sensors stops while sleeping and you have to wake up and wave your hand to activate it

2026-09-09 • via Nuitee
M
MOHAMED • solo_traveller • sa
8
2026-09-09 • via Nuitee
I
Ibrahim • couple • sa
10
اقامة مميزة و مريحة نظافة وترحيب و خدمة ممتازة
Pros:

إقامة مميزة موظفين متعاونين موقع جيد افطار رائع نظافة سرعة في الدخول و الخروج

2026-09-08 • via Nuitee
الهنوف • couple • sa
10
2026-09-08 • via Nuitee
M
Mohammad • couple • sa
6
اتمنى الاهتمام بدوره المياه واجهزهزالتليفون
Pros:

لا.اتمنى الاهتمام بدورات المياه

2026-09-08 • via Nuitee
A
Ahmed • solo_traveller • sa
10
2026-09-07 • via Nuitee
O
Omran • solo_traveller • sa
10
2026-09-07 • via Nuitee
M
Mohammad • solo_traveller • sa
2
إقامة ليلة برائحة الدخان
Pros:

الافطار والموقع وعزل الغرف

Cons:

الغرفة في طابق غير مدخنين، ولكن تدخل مع المكيف روائح دخان النزلاء بالجوار في دليل على مخالفتهم لكن الفندق لم يحرك ساكن، لم استطع النوم من شدة رائحة الدخان الكريهة
يجب تطبيق منع التدخين في الغرف غير المخصصة للمدخنين بشكل صارم وليس مكافأتهم بالبقاء يخالفون والمتضرر غير المدخنين

2026-09-07 • via Nuitee
N
nada • couple • sa
7
كنت اتمنى توفير صالة الجيم لانها مهمة عندي .. ولم يقدمو اي خدمات مجانية تعويضاً لذلك
Pros:

توفر الخدمات بجانب الفندق
توفر الباصات ووضوح مكانها
نظافة الغرفة والاثاث والاستقبال

Cons:

صالة الجيم مغلقة للصيانة ولم يتم ابلاغ العميل بذلك قبل الوصول.

2026-09-07 • via Nuitee
يوسف • couple • ae
10
رائعه استجمام
Pros:

الهدوء

Cons:

لا توجد مطاعم للمندي بمحيط الفندق مثل ريدان روماتسيه البيك

2026-09-07 • via Nuitee
M
MOSHARAF • couple • bd
3
2026-09-07 • via Nuitee
L
Liban • couple • ke
9
Excellent
Pros:

Everything was good

Cons:

Location

2026-09-06 • via Nuitee
L
Liban • couple • ke
10
We had great time during our stay, I would like to thank Mrs Eva and ABDALLA and Fahad for their great effort to accommo
Pros:

Everything

Cons:

Nothing

2026-09-06 • via Nuitee